I rented a knee scooter for my mom and prepaid 2 weeks. She wasn't able to use it so I returned it…read more I thought that I would at least have to pay for the 1st week, but Brenda was very helpful and help me get a full refund.

We couldn't have picked a better place to find a motorized wheelchair for my mom. Mary was so…read morecompassionate, understanding, and caring and she made a difficult situation and experience so much easier to deal with. She listened to our needs, treated us with dignity and care, she made a special connection- making us feel like we were more than just her clients. She kept the store open later and answered all our questions. This new motorized wheel chair has made a huge difference in my mom's confort, mobility, and independence. So happy we bought it from United Hone Medical. can't thank them enough.

I was looking for a cushion that I could use while I have a raised sore on my buttocks. Most of…read moretheir inventory is for wheelchairs or tail bone issues. There was one possibility but the young woman said she couldn't open the box so I could see if it would be a solution. I had to tell her I would pay the $40 for it since she " didn't want to get in trouble". It is not a great solution but I am using it as best as I can for short times. How does a store expect to sell a medical solution without a test model available? Go to a store that lets you at least sit on a sample before purchasing!

I had serious concerns about Wise Owl Medical Supply's CPAP pricing. I was told the Wi-Fi-enabled…read moreoption, which allows physicians to access usage data remotely, would cost $25 per month for 10 months. The only no-cost option offered was an SD card version that requires manual data transfer to the doctor. I later contacted Choice Medical in Marble Falls, where my husband obtained his CPAP, and was told their Wi-Fi option is a one-time $25 fee, not a monthly charge. This pricing difference raises questions about fairness and transparency. Recommendation: Ask for written pricing details and compare providers before agreeing to additional CPAP fees.

After 15 years as a CPAP user and receiving supplies from multiple vendors across the country, I…read morelearned to expect poor orI mediocre service from most vendors. The first one I used upon moving to Meadowlakes was horrific! Then I tried Wise Owl Medical Supply. I was very pleasantly surprised by the quality of service and genuine kindness and professionalism of the staff. Alicia is an asset to Wise Owl. She took the time to go over my equipment and my supply needs. I actually learned a few things I never knew about my equipment. If you want outstanding service, head straight to Wise Owl medical supply in Marble Falls.

Outstanding client care and professionalism! Great recommendations regarding their medical…read moreequipment for sale and rental. I would certainly recommend their services!

Sorry, we had mixed experiences with Lakeway mobility. Husband was first transported by David with…read moreno problems on the outgoing trip to the nursing home. Despite husband's Immobility and frailness, David managed to get him in the wheelchair and delivered him to the home. Great service! But on the return, another younger driver refused to help my husband to get back in bed from the wheelchair so he sat in it for an hour before his nurse arrived. They just 'dumped' him in the living room and also had a hard time getting the wheelchair up one step into the home. I understand the liability issues but their website gives the impression they will help with patients with mobility issues.

Great customer services, especially from Kayla! Convenient location and good assortment of supplies.read more

Do whatever you can to avoid Rotech. Had issues the very first night. Rotech refused to resolve the…read moresituation. Piece that inserts into your nostril was too large and did not allow me to exhale. Instead Rotech suggested I tape it to my face in place below my nose. Rotech also suggested to breath in through my nose and out through my mouth while sleeping. Rotech also suggested I place it in a different place. (Not sure what they meant by that but assumed the lady meant for me to place in my mouth.) Had to return to ER. Rotech did not even try calling me the following day to follow up on the issue. So I called back at 11am the next day and told they could ship out some different pieces that would be a day or two. They could not provide any other option other than me going to the Temple, TX Rotech shop myself. I guess they think I don't have a job at is an hour away from the Temple location and no way to take the day off to get the piece. Their rep should have made sure everything worked at fit correctly before I left the hospital, especially since I have never used an oxygen machine except at the hospital where the piece the hospital used fit just fine. Be careful, very careful. Don't expect prompt service nor a return call.

From the owner: We are dedicated to working with healthcare professionals to help you manage your health and…read moremedical treatment in the comfort of your own home. We offer a comprehensive selection of home medical equipment and services including respiratory devices, home oxygen, PAP therapy and supplies, wound care, airway clearance therapy, and home medical equipment. Our goal is to enable you to manage your care at home and live a more comfortable and productive life, every day.

I love Whitney and the crew. I trust whatever they say! Good vitamin advice! I get the same value…read moreas the big box stores.

Great customer service and fast turnaround around with non standard meds. Pricing is also great…read morefor the prescriptions that weren't covered by my insurance.

I had gone to another medical device place and ordered what I needed after a week I called and the…read moreperson couldn't give me any information where my order was at. So I called my doctor and they suggested here. I really was comfortable about this store when I arrived. I needed constriction stockings. The lady took measurements and I was able to get a set today for my trip and she ordered another pair. She showed me a chair that might assist me a great deal. They have quite a bit of equipment here including lift assist chairs and walker assist and shower devices etc. shopping here was frankly a pleasure. They even had a private area where I could try my constriction stocking on. They called promptly when my other set of stockings arrived.

Nicest people you could ever hope to meet. I talked to/met three people there and all went above…read moreand beyond to help me out. I needed a piece of equipment asap that no one else would help me with. Mid-Equip not only helped me, but located the equipment and had it delivered to my house and set up within an hour and a half. And we're totally nice about it. Yes, go to Med-Equip for all your needs !!!

This is the best small town pharmacy I have ever used and it is much better than any of the large…read morechain pharmacies in the big cities. I'm glad to see that they aren't contributing to the panic and huge over-reaction to COVID, unlike a previous reviewer has commented. It is a very personable and down to earth pharmacy and they will always have my business and as much business as I can send their way. Being a physician in the area, I can send lots of business their way.

I normally like supporting local businesses, but I also expect those local businesses to be…read moreresponsible in their caring for customers and employees. I went to pick up a prescription recently, and none of the employees were wearing masks (even though it is a Governor issued mandate in Texas right now for them to be wearing masks). Not even the person running the medicine was wearing a mask, so all her germs would be getting on everyone's pills. I no longer feel safe getting my prescription from them, now that I see the lack of health safety that goes into their daily work day. I would rather not drive out of town to use a chain like Walgreens instead, but at least the people there care about everyone's health (and following State laws), and they show it. I'm really disappointed in you, Hodges and Sargent.