I called Trupower Generator Service after looking at customer reviews. My 14 year old 17 KW…read moregenerator was cranking but not starting. I had another service provider out and he couldn't fix it. I needed a technician that knew how to really troubleshoot difficult problems. Well a tech named Steve S. was dispatched to my home the next day. He went thru several checks and finally found the culprit-the stepper motor. He took it apart, evaluated the internal problem and fixed it. Steve is my new Hero solving a difficult issue and Trupower Generator will be my new service provider. EMM

After speaking to many other companies, I recently hired Trupower to install a whole-house…read moregenerator. From the free estimate visit by Jim, I knew I am dealing with an expert and a true professional. Generator is an expensive upgrade to a home; hence it should be installed by the right people. Trupower delivered and installed a beautiful and powerful Generac unit, for a reasonable price and ahead of the scheduled time! I could not be happier with the entire process. I can now enjoy a peace of mind. Thank you Jim!

I can't recommend Advantage enough! I had been burned by LG repair and another 3rd party repair…read morecompany. By the time I called Advantage, I had been without a dryer for over 2 weeks. I called on a Friday morning based on their Yelp reviews. Once I explained my situation, Tom assured me he'd pull some strings to get a tech out to my house. That they did! The tech came out and tried to fix the old dryer, but it was unfixable. So he proceeded to install the new one (I had two dryers sitting as a result of the fiasco). All in all, they got me squared away, and the pricing was very straightforward. Hopefully, I won't need service again anytime soon, but if I do, I will call Advantage FIRST!

It is so hard to find an appliance repair company that shows up on time, can fix anything, and is…read morealso polite and clean. Advantage has all of those and then some. Kevin is so polite and nice. I almost want more stuff to break!! Honestly, great company. Definitely recommend.

I wasreferred to Frank Adrian through a friend who had a good experience with his company. He came…read moreout right away and it was clear he knew what he was talking about. Showed me where the generator would be and what would need to modified. The generator was dropped off, but it was not put in the place where I was told it would be. I was promised pictures now going on two weeks of another client's house to show me how it would look where I wanted it. Still waiting for the pictures. Promised again two days ago but still not here. Seems like the kind of person who tells you what you want to hear when you want to hear it and does whatever once the conversation is over. Not worth the hassle. You're better off going to a different generator installation service. If anybody's in need of a Kohler generator at a good price, let me know. Update May 16, 2026 Some communication issues but Frank set things right. He had me look at a property with the generator orientated the direction I wanted, changed mine the same way and completed the project per the agreement in the contract. I received a thorough run through of how the generator works, service info and the warranty. After the initial delay, the project was completed in a very professional manner.

Had a disappointing experience with Adrian Electric. Reached out mid-may to have some work done on…read moremy generator. I kept trying to get something set up for several days, just kind of went around and around on text. Made myself available for a phone call that never came, 4 days later got another text if I was still interested. Reached out another couple days later and asked if he can do the job or if I should keep looking, he wanted my address which I gave, then never heard anything again. Really frustrating, especially since I've tried 10 companies from the Kohler site for generator repair/maintenance and could only get 1 to commit to coming out and they wanted an upfront payment to even look. If anyone knows a good generator guy let me know! And companies, please stop ghosting people, just tell us you're too busy/don't want the work/don't have time, etc.

Really shady scam operating out of Aurora, IL area. Called them asking them to send a tech for…read morefurnace tuneup and who is qualified to install a T10+ thermostat kit to furnace, AC, and humidifier. It wasn't that I couldn't handle it myself, but rather to have Honeywell warranty the unit, a certified tech must install it. Well, the tech they sent, Brandon, not only wasn't qualified to install the kit, but also had no knowledge of this kit at all. But after looking at the box, said it would cost about $20-$30 to install on top of the $149 furnace tuneup. I agreed saying I can afford the $200 total. Since I had another contractor working on our 2nd floor, I let Brandon work in the basement on the HVAC equipment. When I came back down to the first floor a couple hours later, I saw the Buchner truck outside still. When I went to the basement, I found Brandon sitting on the floor reading the manual. Mind you, he never said he was charging more than the $200 I approved. He had apparently been unable to get the humidifier to power on. It seems he had decided to change the humidifier to being powered by the furnace, which is not compliant with Honeywell authorized procedure for that unit. When he had Honeywell support on speakerphone, the specifically told him he couldn't power it from furnace, and to reconnect it to the transformer it was originally on. After ending the call, he still didn't tell me he was charging me more than $200, so I went back up to the contractor two floors up. Finally, four hours later, I had to go to work. At five hours, he hands my wife an invoice for $900 for the work. But that's not all, he also tells us the humidifier board is dead, even though it had been running with no issue prior to Brandon arriving. Of course I refuse to pay the $900 invoice and call Buchner. When they have the Service Manager call me, he tells me that Brandon never said it was $20-$30 to install the kit and that Brandon is competent and wouldn't damage the humidifier from working on it. The manager finally agreed to send his other tech, Tony, to diagnose the equipment, no charge only after I inquired. Tony comes out later in the week with my wife home. He determines that "Brandon did not land one of the humidifier wires correctly and that the equipment is now online. But during conversation with my wife calls her a liar when she says that Brandon never said he was charging us beyond the $200 we agreed to until he handed her the $900 invoice. About a week later, I get an updated invoice from Buchner in the mail for $181, which I called them to pay immediately. I figured they must have agreed that Brandon had made one or more mistakes, and was doing the right thing. Oh was I wrong! A couple weeks later, I'm trying to clean up the loose humidistat wires that are supposedly not connected anymore because it is now wirelessly digital instead of wired analog. WRONG! As soon as two wires touched, I see an electrical arc, and my new thermostat goes dark. I immediately call Buchner, but the answering service says there is a note in their system to not service our address. She tells me to call Monday, which I do. The primary secretary tells me they "discounted" the work they did and there was a note to no longer service our address and I would have to speak to the Service Manager, which I agreed to do. Well, several days, and no call from them to my phone and no call to wife's phone. So I contact my contractor who is a licensed electrician and plumber, and also fixed a few pre-existing electrical issues in the house already. With his guidance, we identified the problem to be a blown fuse on the furnace board. So to recap: Poor customer service Unqualified HVAC Technician Attempt to commit fraud (charging customer while they teach themselves how to do their job) Attempt to charge nearly 5x the amount they were initially approved for without renewed consent Dishonest techs and Service Manager

Our condo association has a contract with them to maintain our HVAC system. System is not…read moreworking/not efficien. Was told that it could take 10 TO 12 WEEKS TO REPAIR???? That is completely unacceptable!!! I'm sure if we were paying them out of our own pocket, they would have been here today to fix the A/C!

Five Stars for Oakwood Electric & Generator:…read more I had a serious electrical issue where the source of the problem was complex. I knew I needed the "A" team.. I am extremely grateful to Arvy at Oakwood Electric & Generator as he got right to carefully and methodically sourcing the problem and that wasn't easy because although my interior electric had an unknown cause of a dead short from over 15 outlets, Arvy found the source of the problem on the exterior switch on the porch that had burned. (Clearly very serious!) He also checked many other outlets and made sure I was going to be ok after the repair. Clearly Arvy and Oakwood Electric are the "A" team and I am very grateful to the smart efficient work but also for caring for my safety. I highly recommend Arvy and the team at Oakwood Electric & Generator in Westmont . Thank you!

How I wish I wasn't placed in a position to share my unfortunate poor experience with Oakwood…read moreElectric, but here I am. I had asked them to add a light fixture to my outside porch going from one light to two. One person cut the hole in the brick on one day and another person came out the next day to install the light since it was towards the end of the day. Everything was fine until I was informed at that time that the hole was cut too big and the gentleman that was here couldn't complete the job. On the following day, a third person visited to install the light and although it did work out in the end, it didn't seem like much thought was given to this part of the project before cutting the hole. Plus that part took 3 different people in 3 different days to complete. Now, let's talk about the under the counter lights. To make a long story short, I had to have someone out three times to finally get them to 'work', but for the last 6 months there's an area that's been temperamental. I really got tired of calling and trying to coordinate my work day with them so I decided to just lived with it. I was told that the guys there have so much experience, which I'm sure they do, but if that's the case then it's probably a good idea to walk the walk. Now here we are today with one strip that is now not working at all, which is the same strip that's flickered for the last 6 months. The other two strips in the picture do still flicker. I expected and paid for a quality job and a set of lights that worked, but that's definitely not what I received. Now I'm likely going to have to have someone else come out, someone who can actually make them work, unless after reading this review Oakwood Electric will have enough pride and integrity to take the time to really make these lights work. Can't hurt to be hopeful....

Provides general maintenance and annual checkup for our Generac generator. Excellent, reliable…read moreservice

Mike has been servicing my generator and the generator at my daughter's house since he installed…read morethem 10+ years ago if and when there's ever an issue, he's on top of it immediately highly recommend this company Bob Hord

Quoted prices too high in my experienced opinion. $350 to re-seat a toilet that should take $10 in…read moreparts and an hour work for an experienced plumber. They did show up on time though.

As an area homeowner of over 40 years, I know finding a good reliable plumber is a necessity. I…read morediscovered Connell Plumbing five years ago after utilizing five different plumbers in the previous 25 years and I have used Connell ever since. Nathan is very courteous and knowledgeable. Three years ago he was able to fix a long-standing kitchen sink drainage problem that other plumbers failed at repeatedly. I called Connell this last time because I had two outside faucets that were giving me fits. Nathan came over and I told him I wanted two new frost-free faucets installed. Nathan told me that before I shell out the big bucks to replace them, he could take a look at the current faucets and see if they could be repaired. Nathan quickly reviewed the faucets and explained what needed to be done. An hour later I had two faucets functioning better than they ever have before and he saved me about $900. I now have peace of mind and Connell Plumbing has a lifetime customer.

Integrity showed up without an appointment and asked to service our generator that we purchased…read morethru Saturn and we turned them away. We had not asked for service. They came the next week while we were at work and serviced the unit without an appointment or authorization to enter our yard. Then they charged our credit card for the service (card was on file from previous years service) without authorization. We will be filing a report with the better business bureau for this completely unethical business practice.

I had Integrity Energy Solutions (previously dba Saturn Electric) out this morning for annual…read moremaintenance on our generator. We have used them for a number of years and couldn't be more pleased. Our tech (Angelino, who we had before) is extremely courteous and efficient. He came in the time period that was agreed upon and introduced himself. He replaced the battery, performed all necessary upkeep to keep it in working order. He explained everything that was done. A big shout-out to him and Integrity.