I am a cancer patient and they know exactly what I need. I feel like I am getting myself back…read more Schedules are flexible and there is always time for me. Love Lauren and Clint. Kuddo's!

Love the staff at Evolve! I started going there about 2 months ago for personal training. Later had…read morean issue with my shoulder and ended up doing Physical Therapy as well. Feeling better every day and would highly recommend them!

Great therapist and front desk staff. I would recommend to…read moreanyone! Helped with my tennis elbow pain from years of multiple sports and lifting.

PacificPro PT and Dr. Mason have helped me regain my mobility and leg strength. Somehow I managed…read moreto tear the meniscus in both knees, which left me having to hold on to walls or counters to walk around my house and eventually using a cane. After being treated at PacificPro I have regained strength and muscle in both legs and rarely need the cane. I feel confident and strong again. Dr Mason is so knowledgeable, encouraging and tough!! Ohh it hurts so good!! Naomi, the front desk manager, is friendly and accommodating with my schedule. She always greets me with a smile. I definitely recommend PacificPro

Consistency of quality care, providing professional physical therapy and a very experienced team of…read moretherapist

My reason for giving them one star: Major billing issues…read morefor patients with Blue Cross. Resilient charged my wife more than what we should have paid (according to our EOB) and required that she pay money up front. My wife had met her deductible and should have been charged $12 (20% of $60 allowed). Instead, they made her pay $72. They did this twice. When I noticed the EOB said we should have paid $12 (instead of $72 they charged us), I called them. Resilient said Blue Cross cut their payments and they are charging patients extra to make up the lost income. I told them that this is not allowed and Resilient responded that it was. If you are a patient of Resilient and use Blue Cross insurance, you should check your EOBs and make sure that you haven't paid them more than what Blue Cross says you should. If you did, don't waste time calling Resilient. Call Blue Cross.

Update, because at this point it's a $386 dollar purchase. Results Therapy of franklin TN reached…read moreout to me to discuss my experience. The women i spoke with made me feel heard for the first time since everything unfolded and sounds like she is going to put in the effort to improve their front desk team. I chose to do some research of my own because i wasn't truly satisfied with the outcome again. Thanks for trying but I learned at the end of the day this company is in over its head at this time. Sounds like they got bought out by Upstream/ Ascension Saint Thomas and are struggling with changes and are disorganized. Its scary how the bigger someone/something becomes, the more its able to take advantage of the little people. With more than 1,200 physical therapy clinic locations over 28 states and 5 million patients, Upstream/Ascension Saint Thomas became too big for its britches and they need to catch up. (two visits with grand total of $386 times 5 million is 1,930,000,000.00 Upstream/ Ascension Saint Thomas do better, be more caring and stop thinking about the money. In 2024 your company is worth 924 million right? Thanks. Enjoy your riches.

Incompetent office staff who are very off putting in demeanor…read more Therapist who ask invasive private questions about your private life across the gym while other clients overhear your conversations. Therapist who want to argue about payment when all things are in place with there legal team. Therapist stretched thin as they take care of 2 patients at one time so your therapist time is very short. Go to "Star PT" you will be glad you did! Results is horrible.

I have been to about every physical therapy office in the whole Spring Hill area and by far, this…read moreis the best one I have found. The place is clean and the physical therapist wore a tie and looked very professional. The physical therapist tailored my progress and goals to me, not just a cookie cutter approach. I actually drove by this tall building a countless number of times, which has doctor's offices and a walk in clinic inside, and did not notice that the building has a Benchmark physical therapy office on the first floor because there is just a small sign by the street. I actually found this place on an Internet search because I wanted to stay local and see if there was something better out there, which in my opinion, is better. I would highly recommend you try this particular physical therapy office.

I've been so pleased with my progress so far. Brady is THE BEST! He knows what he is doing and…read morehas a genuine concern for his patients. The entire office has been great. I highly recommend them.

This is by far the best place to go to for physical therapy services in Nolensville. The staff…read moretreats you like family and the therapists genuinely care about your pain and helping you get back to functionally being pain free.

I would not recommend this physical therapy office based on my experience…read more I had an initial evaluation scheduled weeks in advance and made significant efforts to ensure I could attend. In fact, I chose not to travel out of town that weekend specifically because I did not want to miss this appointment. I also completed all intake forms and paperwork online ahead of time to make the process as smooth as possible. Unfortunately, there was a major accident on the highway during my 40-minute drive to the office. As soon as I realized I would be delayed, I called the office twice, but no one answered. I left a voicemail explaining the situation and letting them know I was still on my way. I finally received a callback when I was only two minutes away from the office. I informed the front desk that I was pulling into the parking lot. When I arrived, approximately 20 minutes into my one-hour appointment, I was told that my therapist, Grant Mullins, would not be able to see me because an entire hour was required for the initial assessment. What made this especially frustrating was the complete lack of flexibility, empathy, or effort to find a solution. Grant was present and watched the conversation taking place at the front desk from one of the treatment stations, yet never approached me to discuss the situation personally. There were no patients with him at the time, as the appointment slot had been reserved for me. Rather than attempting a shortened evaluation, discussing next steps, or even acknowledging the inconvenience, I was simply turned away after driving 40 minutes to get there. I understand that schedules matter and that policies exist. However, exceptional patient care requires communication, professionalism, and basic courtesy. After making every reasonable effort to notify the office of my delay, completing all paperwork in advance, and arriving ready for my appointment, I expected far better treatment. Instead, I left feeling ignored, disrespected, and as though my time had no value. I don't know if race has anything to do with it, but it's an all white office in Tennessee, and I am black. Based on this experience, I cannot recommend this practice and will be seeking care elsewhere.

I needed PT after a surprise diagnosis and unplanned surgery which, combined with weeks of…read moremandatory rest, had me feeling twice my middle-age. I could barely even hold my 3-year-old daughter! I chose Beyond simply because it's close to my office, and I'm so glad I did. Javier and his entire staff (shout out to Concilia, Romany, and Grant!) prioritized deep understanding of my condition and goals, and tailored the perfect plan to guide my recovery. Combining patient, focused visits and a detailed home exercise regimen, they kept me both challenged and encouraged. And it worked! I'm once again lifting and tossing my baby girl with ease, and overall feeling better than I have in years. My course of treatment at Beyond PT was an incredible experience--feeling less pain and greater strength every single day. I wish I could just keep going, but, you know, economics. Yet as I leave, not only have I accomplished my rehabilitation goals, but I have a toolbox of stretches and exercises that will keep me feeling better and stranger as long as I choose to keep using them. I highly recommend Beyond Physical Therapy at Berry Farms!

I highly recommend Fallon. She did an amazing job rehabbing me back from ankle surgery. She is a…read morefantastic physical therapist.

WoW. These people are the best. I tried to go to TOA but they couldn't do walk in unless it was "…read moreurgent " and I didn't have time to schedule the doctor appointment thé said is mandatory first...they were kind but I'm not going to make a doctor appointment when I know I just need PT..so I randomly checked this place. So Arnie answered the phone and was so patient and kind! She asked how far away I was and took me immediately! Incredible. The place is very easy to locate. The atmosphere is very cool and professional. It's an open concept facility so it's airy and cheerful. It's very diverse and I could see the people being helped were glad to be there because the therapists were all professional, kind, caring and upbeat. I will definitely come here again when needed! If I could give 7 stars I would. Leah was my therapist she's excellent.