Knowledgeable sales people with extensive experience. The fireplace selection is exceptional in…read morestyle and quality. Over the years we had purchased pavers for a patio, a wood stove, two indoor and one outdoor gas fireplace. Countless home decor products as well.

A representative from Young Bros. & Daley came to my house on Sept. 25 to measure and then order a…read morenew mesh screen for my fireplace. He was also going to paint the frame when he brought the new screen. He said it should arrive by the end of the week. Over the last 6 weeks, I have called and left messages, most of which were ignored. When I finally talked to the salesman after 3 1/2 weeks, he said it would be in the next week and he'd call. When I hadn't heard from him a week after that date, he said he'd check on it and get "right back" to me. Again nothing and again he didn't return my message the next day. Luckily, I hadn't paid anything and have since found a screen online. I don't know if this is now typical of YB&D customer service. They converted my fireplace from wood-burning to gas several years ago and I was beyond pleased with their service. I'm disappointed and bewildered as to why the negative service now.

I recently purchased flooring from Budget Flooring store on Cedar Street location in Lansing,…read moreMichigan. I couldn't be happier with the experience. From start to finish, the customer service was outstanding. The quality of the flooring products exceeded my expectations, the unbeatable great prices unbelievable affordable and the installation service was professional and efficient. A special thank you to Arlette and Simon who made the entire process smooth and stress-free. She was knowable, patient, and genuinely cared about helping me find the perfect flooring for my home. Her attention to detail and friendly attitude truly stood out. Similarly, I'd like to thank Simon for his professionalism, delivery service and helpfulness. He was courteous, efficient, and made sure everything arrived perfectly and on time. Thank you, I am a happy customer!

Can't say enough good things about Discount Carpet Warehouse. Especially working with Scott Gooding…read morewas a pleasure. I was referred to them by a friend who is also in the industry, and he said they were much better than any big box store. Scott took time to understand that this job was for my cousin who has some challenges and kept working with him to make him part of the project. Costs were exceptionally reasonable and quality of product and installation was great. Thanks Scott and crew.

The first time in store, I was helped right away. I took some samples home. My husband and I went…read moreback to return samples and to talk to the original salesman that first helped me. He denied that I even talked to him. So my husband and I talked with another salesman and he was very nice. We took another sample home. I called a few days later and told him we were interested and what kind of price they could offer us. He said he'd call back--never did. A few days later, we went back to the store to return sample and to talk with someone. No one came out of the other room to help us. We just left the sample back where it belonged and left. Needless to say, we're never going back.

I have used them to do chimney sweep service last year. I just called to set up the 2026 summer…read morecleaning. The office side is 5+ star, they schedule and set up call very easy and send confirmations by text and email. Last year the service was excellent, hope it's the same this year and I will update the review.

While one young man cleaned my chimney the other unhooked my dryer without permission and tried to…read moresell me things that I didn't need. It was a terrible experience.

Had a load dropped off. I asked the sales person to have them contact us to let us know they are…read morecoming. I was told I would receive a text when they are loading. Never got a text, thankfully someone was home. Whats is the point of a system if you dont follow it.

Delivered exactly on time with product exactly As chosen at…read morethe farm. Price is very fair and customer service is top notch n

This business is actually closed! When you call the phone number it gets forwarded to another…read moreperson doing concrete work. I was going to hire them until he gave me a fake license number and told me two other people owned the business. But when I looked up the license I found out it was bogus and the company is actually under his wife's name. This was too shady for me and I canceled the contract.

Cannot get in touch with no one. Are they still in business? Have cracks in concreek after 5 months.read more

My experience with them was fantastic. Promptly returned my phone calls, and service was fantastic…read more Ordered firewood. It was delivered within 1 days, at a fair price, and Bill, the deliverer, was super friendly and helped not only unload it but stack it for me. Will continue to use them every spring for firewood.

This tree service is SUPERIOR!! Their communication regarding cost, what needs to be done, and…read morefollow up afterward is beyond belief. I have referred them and will continue to refer them. Best in the business no other tree service I have used is near the quality of service and job well done as this business.

My issues are more with the the office staff than the actual maintenance and plumbing…read moreprofessionals. Maintenance professionals should not have to do both their job and the job of the office staff. The office staff do not keep track of the service men and appointments the day of. When you call them they are unhelpful and sarcastic "Well, do you prefer we give a 4 hour window instead of a 2 hour window? We have gotten 75 calls today. There is no way for me to know if you have called earlier today to find out where the maintenance man is." It wasn't until I cancelled my appointment and asked for the manager did her tone change a little, but then, she didn't transfer me correctly, and ultimately transferred me and the owner/manager hung up on me. What a mess. Such an unpleasant experience.

John Norman came out to fix noisy exhaust pipes from the water heater that we have been after the…read morenew home contractor to fix for more than 9months. We called Woodman Plumbing, three days later it was fixed thanks to John