Had a great experience with Jacklyn before we went to their showroom, was very responsive to my…read moreemail questions and scheduled a visit. We had a quote from one of the big box stores and found something equivalent for a little less but the experience was much better. We could actually pick out the slab of granite to order and when it was delivered to their fabrication facility, we could pick out which part of the slab we wanted for the countertops and which part for our island. Installation went smoothly, made sure we were happy with everything

I rarely leave negative reviews, but after three weeks of mistakes, poor communication and a…read morecomplete lack of ownership, I feel other customers should know about our experience with Paxton Countertops. On July 18, we went to Paxton and selected Copper Mist for our basement bar. We were given a sample to take home and received a quote totaling $984.13 using the remnant we had selected. At no point during that process were we told that we needed to place a deposit to secure the material or that the piece could be sold to someone else while we were moving forward with our project. Based on that selection, we continued planning our bar and even purchased our sink specifically to coordinate with the Copper Mist. Unfortunately, there were errors and confusion with our project information from the beginning. We returned to Paxton on August 8 and again confirmed what we had selected. We then learned that the material we had been planning our entire project around had been sold. The proposed solution was essentially for us to spend approximately $3,000 to get the material we originally expected to purchase as a remnant for a project quoted at $984.13. I understand that remnants are limited inventory. What I don't understand is why we weren't clearly told what we needed to do to secure the material, particularly when we had received a quote, taken home the sample, continued communicating with Paxton and were making other purchases based on that selection. Mistakes happen. What has made this experience so frustrating is the accumulation of mistakes, the lack of clear communication and, most importantly, the lack of ownership or a meaningful attempt to make the situation right. Three weeks later, we're now essentially starting the countertop selection process over again through no fault of our own. For a purchase like this, customers rely on the professionals they're working with to explain the process and tell them what needs to happen next. That simply did not happen in our experience.

We did a partial remodel of a full bath. All went well and according to plan and schedule. All the…read moresubcontractors were great and professional. This was our 3rd bath remodel with McDaniels... we highly recommend.

I agree with other comments that if you don't have a huge project needing done McDaniel's does not…read morewant to be bothered. In October 2025, we chose to remodel our bathroom. We chose McDaniel's because we prefer to support local when possible, and we felt we would receive more personal and professional care from them than from a big box store. Nicole R. (our designer, who was more of a salesperson than a designer) was a total disappointment. Her communication skills were almost non-existent. We were often waiting days to weeks (even with reminders) for her to return a call or an email. When she chose to communicate, she was abrupt, condescending, scattered in her thoughts, and made promises to appease us, but later nothing came of her promises. It is now April and the project is still not completed. We had to pay $100 before McDaniel's would measure the area. Nicole did not accurately measure the height of the vanity and the length and height of the side-splash resulting in me either not using the side-splash or paying to have the new drywall cut into in order to move the electrical up. On February 5th I sent Nicole a picture of the error and she said she "would be out ASAP." Later that day she emailed that she would be out March 9th. Upon sharing my concerns about the length of the side splash Nicole explained that it was customary to measure the side splash longer than needed and the construction people would cut or grind it to the correct size. I cannot imagine all contractors have the tools to do this. As far as the electrical outlet placement and the height of the side splash is concerned Nicole agreed it was not acceptable and offered cutting it to 1" in height. I told her that was not acceptable and that I wanted the electrical moved up. She agreed if it was her house that is what she would want done and said she would immediately get with their construction person. Not ours, theirs, since it was her mistake. I waited another three weeks and two days to be contacted by him, all the while reminding Nicole every week that we needed closure. On March 24th Eric from Granite Construction called. He said he would have someone out that afternoon and was going to email me a work order for my signature. I waited approximately 30 minutes but rather than the work order I received the name of an electrician and told that I would have to pay for the repair. In total frustration I contacted the owner/manager of McDaniels, Don Jessup. He said he agreed with some of my points (many are not mentioned here) but since we used our own contractors, McDaniel's is not accountable. (Their contractors wanted $16,332 for a small, typical bathroom.). He offered to refund the side splash and six vanity handles (that I paid $90 for but never ordered), but since then he has chosen not to answer my emails about how I need to go about the return, paperwork, etc. At this point I feel I have given McDaniel's every opportunity to make things right before posting this review. I am hoping to save others the unprofessionalism and lack of respect I received. As of April 6th (today) I have not received any communication from Nicole regarding whether the electrical problem has been resolved, asking me if I was pleased with how the bathroom turned out, or thanking me for my business. Nothing from Don Jessup either.

Chris at Richards Electrical was absolutely amazing! We had a no-lights emergency around 5:00 PM,…read moreand he came out right away. He quickly identified that the issue wasn't with our home's electrical system and walked us through exactly how to report the problem to Consumers Energy. He was knowledgeable, professional, and took the time to explain everything, which made a stressful situation so much easier. I can't recommend Chris and Richards Electrical enough. Thank you for the outstanding service!

Richards Electric didn't send a generic reply -- he actually took the time to thoroughly answer my…read morequestion on Yelp with a clear explanation. That alone stood out. Even better, he was able to come out the very next day, walk us through the best approach for our situation, and provide a very reasonable estimate. He showed up on time, stayed extremely close to his original quote, and scheduled us within a week. As a new business getting off the ground, that level of professionalism and reliability made a huge difference. His responsiveness and transparency gave us the confidence we needed to move forward. Highly recommend.

Started out ok Tom seemed knowledgeable with a reasonable estimate. He was asked to install rolled…read morevinyl, replace trim, prime and paint bathroom walls ceiling and trim. When he came to inspect for estimate he recommended luan over the floor. When it came time to actually install the vinyl it was clear that he did not review the manufacturer recommendation. He kept wanting to do a loose lay or perimeter only bond. The manufacturer was clear that it was a full spread glue down. I called and emailed the manufacturer to verify and shared the information with him including the full documentation of how to install the floor. He didn't want to use primer before the glue. He didn't make the proper relief cuts leaving the site with vinyl going up the side of the wall and tub. I did make the cuts after he left when I noticed it and pushed the glue out. After gluing down the floor he said it might bubble up due to the vdc from the underlying vinyl floors I commented maybe that's why they recommended a primer. He also recommended putting the luan over the other two vinyl floors when he could have recommended complete tear out of the underlying floors. We discussed putting more sub floor under the bathtub as there was a gap that wasn't previously shimmed. He later spray foamed under/inside the tub without asking me first. I advised him that my previous tub cracked due to the use of spray foam and that I hope this spray foam doesn't do the same. When it came to the finish paint there were a number of run, paint on the window, light, bathtub, and cabinets that were not intended to be painted. I cleaned some of it up with rubbing alcohol. At this point I was not pleased with the workmanship because it lacked craftsmanship. I know my 10 year old could do a better job painting. I advised Tom that I would find someone else to complete the trim and fix the other concerns I brought up. He was upset and let me know that he felt he wasn't done with the job. I let him know that I don't want him back to the house. I give 2 stars because maybe he would have done better but I really couldn't afford to have someone continue that I would have to constantly supervise and point out that paint shouldn't be left to run or that relief cuts should be made before glueing down vinyl not after the glue dries.

Tj is a honest person, very reliable and fair with prices. I have had multiple jobs done by him and…read morethings always turn out great.

Amazing to work with! They were very honest, flexible with scheduling a time for service, very…read moreupfront and clear wirh cost and true to the quote when putting together a shed for my mom. Highly recommend!

I have used Kelly Carpet cleaning service for years. They do a wonderful job. In the past they…read morehave cleaned my air ducks and carpet perfectly. I wouldn't use anyone other than Kelly. Call them and make your carpet clean and refreshed!!! 517-627-4157

I had them clean our furnace ducts. They arrived on time, did a great job, and put eveything back…read moretogether nicely, even moving our furniture back into place. Price was very reasonable too. Friendly and helpful, highly recommend!

We decided to have Maloney Carpwt do the installation of our gunstock oak flooring…read more The installation went very well, Scott showed up at 7:30 am. He removed the carpet & padding and started the installation,he finished up a couple day's later.

My friend and I came in hoping to solve a little issue of missing carpet. We brought in a tiny tiny…read morethread of what we were looking for and they were able to help us match it!! They gave us a great deal and really helped us out. Highly recommend