SCAM!!! DO NOT WORK WITH THESE PEOPLE. I reached out via Yelp last week and got a great estimate on my move ($288 for 3 men, including extra flights). We hired 3 men for 3 hours. They were supposed to arrive at 2 pm, but at 3:45 only 1 person showed up in a Uhaul truck not even a company truck. He kept re-assuring me that the others were on the way. When he got there he handed me all this paperwork and wouldn't take the time to explain to me what any of it was. One was a BLANK sheet that I signed (stupidly). After 2 hours, one more guy showed up to help. It took them 3 hours to pack up our stuff. We are 2 people so we didn't have that much stuff. The entire job should have taken that time.
We then meet at the new apartment and he said that our stairs were really steep so it didn't count as 5 floors, but 7 instead. When I scheduled the move I told them this was a big job with steep floors. The mover was in his truck filling out the sheet that was blank when I signed it and handed it to me and tried to charge me $560 JUST FOR PACKING MATERIALS and not including the actual move. We counted the material he said he used and it was 12 cardboard boxes ripped in half. He also used MY tape. He tried to charge me $45 for wrapping up 1 tv.
I told him I did not agree to this and I would not pay it until he made it right. He wouldn't open the truck with my belongings until I paid him. So the cops came and for 2 hours we went back and forth. Also his other friend that was helping move disappeared once we said the cops were on the way.
After we paid him he finally opened the truck for us and put our things on the SIDEWALK. We ended up paying $800 for half a move and a complete scam.
He refused to give me any recipient or confirmation of payment, and would only accept cash so the cops are our wittinesses that we paid him. He also charged me for the time we spent arguing about his made up charges. I've now been trying to contact the business since and my calls are being rejected and one number seems to have blocked me.
We have the first and last name of the mover and are taking legal action with the police that came and the others involved. We will do whatever we have to until we ensure this business is shut down. No one deservers to be scammed or taken advantage of like this.
DO NOT USE THIS COMPANY!!!!! read more