*edited for space* I used to work for an international moving company so I am very particular about the whole moving process especially as I have personally moved internationally and out of state several times. I contacted several companies and before anyone came out to give an estimate I went to every possible website I could to read reviews and checked out any social media pages that were available to me. After this I pretty much knew that I would more than likely be using Move Logistics as they were the only company that had consistent excellent reviews. As a small business owner I also like to support other small businesses. Once I had all of my quotes, I noticed that Move Logistics were around $4K more expensive (we were moving from a 4500 sq.ft. home and we also had two 16 ft storage pods that were completely full). I knew I wanted to use ML because Marc is an owner whose reputation is on the line, but I couldn't justify an extra $4,000. I spoke with Marc and we agreed on a price that was lower than his original quote and more palatable to me. Unfortunately, our move was delayed significantly but once we had a new move date Marc worked with us to set up a mutually convenient load date and delivery date but, his original price was for moving over the summer and so when we received an email confirmation from him a week or so before the move date, it had the original quote on it before his discount. I emailed him back and he agreed that even though he would be taking a hit on profits he would stick to his word and give us the discount. We met Marc and his team at the PODS location promptly at 8:30 on moving day and there his team unloaded and reloaded all of our items. Then we met them back at our house where they proceeded to load all of our household items. Our house is not your typical run of the mill house, we have a flight of steps leading up to the front door and then another flight of steps once inside to access the upper level and we also have some tight corners/hallways. Marc and his team barely stopped the whole day, we literally had to force them to eat lunch but they took bites in between loading. Every single person on Marc's team were friendly, helpful, personable and obviously took great pride in being a part of this amazing company. Marc kept in touch during the drive from TX to CO. Side note, when he and his amazing wife Stephanie arrived in CO they brought us fresh tamales and some homemade hot sauce! This gesture was really appreciated during the move in process when we hadn't unpacked any cooking stuff. Marc hired some local guys to help unload (after taking a hit on his price it was not possible for his SA team to make the journey). Marc and Stephanie had them all working hard and fast but I think Stephanie worked just as hard, if not harder than the local guys! The house we moved into is just a temporary home and less than half the size of the house we moved from so we knew we would have to put a lot of stuff back into storage. We hired a UHaul so a lot of the stuff in Marc's truck was able to be moved directly into that. Once it was filled Marc also allowed us to take two guys to load that stuff into storage before coming back and reloading it. He definitely didn't have to allow this as he was paying these guys out of his pocket. Marc is truly a stand-up guy and he knew that this would be an incredible help to us if we were able to get one truck load into storage that day. I truly can't say enough good things about Marc, he's an honest, down to earth, trustworthy guy.
When Marc and his local team were loading in our dryer, Marc realized that the dryer cable wasn't long enough for our new laundry room and if the dryer wasn't in position he wouldn't be able to move the washer into place. (Marc also helped us take the doors off the laundry room and bathroom as we didn't have the tools available). Once everything was moved in (and no damage to anything I might add) they moved the washer into the garage so that we could get the extended dryer cable that evening. Marc and Stephanie then came back to our home the next day and moved the washer into the laundry room (no easy feat as they had to move it from the garage around to the front door and then down a hallway and through a tight bathroom into the laundry room). Marc even put the doors back on, which he didn't have to do. They also checked with us to see if there was anything else they could help with before they left. Marc, Stephanie, Sean, Kenneth and the whole Move Logistics team, you made a very stressful time for us so much easier. You guys are the best! You all deserve a pat on the back and a gold star. We really appreciate each and every one of you. I am so happy that we used your company for our move, and we hope that this review helps you get more business. As you know, this home is just temporary, can you come back to Colorado and move us again when our lease is up? read more