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    Move Better Physical Therapy

    5.0 (8 reviews)
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    Services - Move Better Physical Therapy

    Physical therapy

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    OPA physical therapy

    OPA physical therapy

    3.0(3 reviews)
    1.3 mi

    OPA UNIVERSITY LAKE--- My therapist and over all care experience was great! David was nice and…read moreknowledgeable. However, it was at check in with the receptionist at the front desk, Lisa. She was dismissive and rude. I had told her my primary insurance is Medicare. Just because I am not of age, she shook her head at me and said NO ITS NOT. And insisted that my primary was my spouses insurance. Again, I said no it's Medicare because I have ESRD and it has been since February 2023. She proceeded to dismiss what I say and insisted it's my secondary. Lisa lacked empathy and customer service. I have been through this for over 6 years with my ESRD, I have been to several clinics, I have never encountered anyone at the front desk like Lisa. I told her I would make a phone call, she immediately left her desk and did not come back. Lisa needs to do better and treat patients with empathy

    Needless to say what makes a Physical Therapy Service worthy of a five star review are the physical…read moretherapists that work there . I visited OPA Therapy Services -South for the first time several months ago . I saw Matthew Crowe, DPT . He is excellent . I was told by a Doc at OPA that I no longer have a rotator cuff in my right shoulder. I love to play tennis and pickleball and I'm not a candidate for a shoulder replacement . The doctor recommended physical therapy and referred me to OPA PT-South . I was very fortunate to be seen by Matthew Crowe, DPT . Even though I'm older he took my desire to keep playing seriously .We started on a program to help me gain strength and stamina and flexibility . Matt does a wonderful job of explaining what I should do, he is very attentive and knowledgeable and pushes me just enough to move me towards making progress . The pain in my shoulder is decreasing as I get stronger and stronger . Matt is rated as a patient favorite in Health grades . Parking is easy . The front desk does an excellent job of welcoming me and making sure I know when my next appointment is . I have never had to wait for my appointment to begin . I highly recommend OPA Physical Therapy Sercices-South and Matthew Crowe !

    Rebound Sports & Orthopedic Physical Therapy

    Rebound Sports & Orthopedic Physical Therapy

    3.8(5 reviews)
    1.5 mi

    I used to rave about Rebound but since they have lost some of their therapists I am a bit…read moreconcerned. When I had Justina Jaminet, PT, DPT I was absolutely raving about Rebound and getting the help I needed. The front desk staff always had a smile and were super helpful. Past the front desk, I had a good relationship with many of the PTs - but with the departure of some of the more seasoned PTs I noted a change in care. I have a chronic and acute series of conditions but my therapist was ready to move me out of treatment after about 6 weeks. His demeaner was kind of like a game show host. He didn't seem committed to my care but was on to his next patient, especially if it was a pretty woman. I noted that he generally started a few minutes later each session and was ending a bit earlier thus my hour session went to 50 minutes and then 45 right before he said I was being graduated. I reminded him that we had not completed any of the desired outcomes, accomplished any long lasting impacts, and when I learned from the VA that this therapist had not turned in any records, status updates or goals I was shocked as these are a therapist's bread and butter. I wrote to one of the co-owners to express my concerns and was basically told we can talk when I get another consult. This is cause for my concern. Look I like the people there but if I can't get the help I need and people seem like they are seeing me as a cash resource and not a patient I have to go elsewhere. I am hoping that with some PT personnel changes and some improvement in the medical record keeping that Rebound will regain their pre-eminent role in the local area.

    5 stars all of the way ! I couldn't be happier with my therapist . Her name is Erica Vance and she…read morewas very knowledgeable and professional . She made me feel comfort and positive . I couldn't ask for more . Rebound has two locations and this one is on the south side of town next to Lowes .

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    Move Better Physical Therapy - physicaltherapy - Updated July 2026

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