I used to rave about Rebound but since they have lost some of their therapists I am a bit…read moreconcerned. When I had Justina Jaminet, PT, DPT I was absolutely raving about Rebound and getting the help I needed. The front desk staff always had a smile and were super helpful. Past the front desk, I had a good relationship with many of the PTs - but with the departure of some of the more seasoned PTs I noted a change in care. I have a chronic and acute series of conditions but my therapist was ready to move me out of treatment after about 6 weeks. His demeaner was kind of like a game show host. He didn't seem committed to my care but was on to his next patient, especially if it was a pretty woman. I noted that he generally started a few minutes later each session and was ending a bit earlier thus my hour session went to 50 minutes and then 45 right before he said I was being graduated. I reminded him that we had not completed any of the desired outcomes, accomplished any long lasting impacts, and when I learned from the VA that this therapist had not turned in any records, status updates or goals I was shocked as these are a therapist's bread and butter. I wrote to one of the co-owners to express my concerns and was basically told we can talk when I get another consult. This is cause for my concern. Look I like the people there but if I can't get the help I need and people seem like they are seeing me as a cash resource and not a patient I have to go elsewhere. I am hoping that with some PT personnel changes and some improvement in the medical record keeping that Rebound will regain their pre-eminent role in the local area.

5 stars all of the way ! I couldn't be happier with my therapist . Her name is Erica Vance and she…read morewas very knowledgeable and professional . She made me feel comfort and positive . I couldn't ask for more . Rebound has two locations and this one is on the south side of town next to Lowes .

I saw Joe for physical therapy and Melissa for massage therapy back in 2016 with chronic back pain…read moreand went every week for a year or so and just had an amazing successful time getting my back, back to the way it needs to be; stronger and more functional in my daily life. Joe did a great job showing me home exercises to continue the strengthening and did good in clinic when I was there. Melissa was amazing too she couldn't have been more so as she always just seemed to know where my bad spots where and was always able to help with discomfort I had and along side Joe help keep my back in much better shape then when I started. Thank you! I will definitely go back for any future needs

Inspire Physical Therapy has the most amazing staff. The skill and knowledge their team members…read morehave is almost unbelievable. Pain that I thought was permanent in my life. I found was not only treatable, but was noticeably better after just one visit and after a couple weeks of visits. Difference in my pain level was like night and day. I started going to them with no expectations just because my doctor said I needed to fill a six week physical therapy clause for insurance. I chose them because they were closest to my house. And feel fortunate to have found them. I've had physical therapy at several other places before with almost 0 results. I've had surgery twice since I first had a visit with Inspire Physical Therapy and when I was told I had to go so my insurance would cover my surgery I was like I need surgery not physical therapy but I found out I was wrong. I'm getting ready to start physical therapy back up and I'm so happy to know that I have them on my team. Oh and Joe is amazing. If you're in pain after injury or surgery I suggest you ask for him.

OPA UNIVERSITY LAKE--- My therapist and over all care experience was great! David was nice and…read moreknowledgeable. However, it was at check in with the receptionist at the front desk, Lisa. She was dismissive and rude. I had told her my primary insurance is Medicare. Just because I am not of age, she shook her head at me and said NO ITS NOT. And insisted that my primary was my spouses insurance. Again, I said no it's Medicare because I have ESRD and it has been since February 2023. She proceeded to dismiss what I say and insisted it's my secondary. Lisa lacked empathy and customer service. I have been through this for over 6 years with my ESRD, I have been to several clinics, I have never encountered anyone at the front desk like Lisa. I told her I would make a phone call, she immediately left her desk and did not come back. Lisa needs to do better and treat patients with empathy

They suck...insurance Doctors I had 3 compression fractures…read morevertebrae and they couldn't do anything for it ..now I'm permanently injured and disabled..

Louise Wood at A Joint Effort Physical Therapy is truly a leader in her industry. She specializes…read morein Manual Therapy which I have found to be very helpful. She has helped many of my friends, many of my family members, and myself. She has treated me for many injuries, postpartum issues, and for migraines. Louise has treated my friends or family members after they have been in line car accidents, had a sports injury's , joint replacements, are trying to prevent surgery, and the list goes on. She really has improved my quality of life and I highly recommend her!

My family is using A joint Effort and we couldn't be more pleased with Louise! Unlike many other…read more"puppy mill" physical therapists, Louise Wood is college educated and so knowledgable about her craft. It's impressive. We are lucky to have been recommended to Louise and I highly recommend her to others. You'll be impressed!

Their billing practices are woefully inadequate. They cannot figure out how to provide the basic…read moreminimum amount of information to receive reimbursement for an HSA or FSA account. They never provide a description of services offered and maintain you have to wait for the bills to clear your insurance first. It's maddening and time consuming for patients as it requires follow up and sometimes significant delays for reimbursement. It is beyond me that an invoice can't or doesn't allow the opportunity to include a description of services rendered. For example, was it a PT appointment, a purchase for stretchy bands, massage, etc. Ugh! The providers are skilled but the Admin side with Rev Cycle needs serious attention.

VERY VERY disappointing neighborhood business. Would NOT recommend. Booked 5 weeks post-surgical…read morep/t. Ride canceled one day (I couldn't drive due to surgery) and I scrambled to re/book. Was told $50 cancellation fee. I wasn't booking a hair or mail appt. I would have walked if I could. I canceled all my appointments and looking for a new P/T. All they care about is money.

Been going here for about 6 years, Cannot imagine going anywhere else. Bryan is Awesome, he has…read moregotten me through 2 knee surgeries. Staff is friendly and billing insurance is easy. P.s. I did not forget you Cheryl, You are awesome too. :) Thank you!

Brian and staff are wonderful! His approach to physical therapy has allowed me to get back to what…read moreI love doing. I cannot ever imagine going anywhere else.

They are extremely accommodating. I showed up with referral paperwork and expressed how much pain I…read morewas in. Luckily they had just one open slot and as soon as I finished my new patient forms I was seen. Usually this never happens so I'm lucky to have gotten in the same day to be evaluated. Jeff was very helpful and gentle. He asked all the right questions, because I could not explain the pain I was having on my own. I was given information and exercises to do at home to help myself recover. I'm very pleased with my first visit and am looking forward to a pain free future. I think I'll get that here.

I started here last week, this was my first time doing physical therapy and it really helped bring…read moresome relief to the pain I'd been experiencing. My physical therapist Erin listened to my concerns and was able to further explain some of the issues I have been dealing with. She manipulated a few spots and recommended some exercises to help address the others. This is also one of the few offices that says to show up 15 min early, you actually need to do it. Because there is so much paperwork. I look forward to future visits.

Knowledgeable and friendly therapists who listened to my concerns. My hip feels so much better,…read morethank you! Highly recommend!

From the owner: Outpatient physical therapy clinic specializing in post operative care, injury prevention, massage,…read moreand personal training services.

While vacationing in Alaska we experienced the awesome expertise of Michelle and Frontier Therapy…read moreto literally get my husband back on his feet after experiencing an episode of vertigo. Michelle was very knowledgeable about BPPV and Parkinson's. Her kindness, compassion, and patience were much appreciated as she worked with us and explained the disease process and exercises to ease his difficulties. She even helped us connect with PT back in our home state to continue the treatment!

I'm very impressed with United PT and specifically my PT, Erin. Extremely knowledgeable and…read moreeffective. I wouldn't go anywhere else. It's worth the drive, and I'm so thankful someone this skilled is in Alaska.

Katie is great and the person I would recommend to anyone having jaw, back, or head pain. She's…read moresuper knowledgeable and listens to your concerns. The facility is also well equipped and very clean! Staff at the front desk are also very helpful.