They are extremely accommodating. I showed up with referral paperwork and expressed how much pain I…read morewas in. Luckily they had just one open slot and as soon as I finished my new patient forms I was seen. Usually this never happens so I'm lucky to have gotten in the same day to be evaluated. Jeff was very helpful and gentle. He asked all the right questions, because I could not explain the pain I was having on my own. I was given information and exercises to do at home to help myself recover. I'm very pleased with my first visit and am looking forward to a pain free future. I think I'll get that here.

I started here last week, this was my first time doing physical therapy and it really helped bring…read moresome relief to the pain I'd been experiencing. My physical therapist Erin listened to my concerns and was able to further explain some of the issues I have been dealing with. She manipulated a few spots and recommended some exercises to help address the others. This is also one of the few offices that says to show up 15 min early, you actually need to do it. Because there is so much paperwork. I look forward to future visits.

I have received excellent care from Wise Physical Therapy. Very individualized treatment plans…read more Friendly, attentive staff. Great attention to cleanliness.

I received great treatment from my PT - seriously comprehensive care but doesn't seem like they…read morehave good management or support staff. I had to quit before I was discharged due to repeatedly having to fix billing issues where the office tried charging me hundreds for services incurred while they let my insurance authorization lapse. I called my insurance company and then my PCM to back date the auth for them to receive full payment and they sent me their file history where they had tried to contact the office for new authorization and the office didn't move on it for a month. Meanwhile I had no idea this had lapsed, or that again they would try to bill me because of course, insurance companies don't automatically pay for unauthorized service dates. When I asked why this kept happening or what I could do to prevent it going forward (other than somehow run the authorizations myself) the billing lady quickly became condescending and unprofessional rather than explain their procedure or reassure me that they would come up with a proactive approach to what I assume is a reoccurring situation for her. So, if you like sitting on the phone fixing old billing mishaps I would highly recommend. If you have better things to do, might look somewhere else for care.

I have been treated at United PT for two different injuries. For my first injury, a broken ankle, I…read moresaw Alec. He got me walking pain free after a few weeks. I have not had any issues with this ankle. My second injury was more complicated. I had a torn hip labrum and torn glutes as well as plantar fasciitis. I again saw Alec for the plantar fasciitis. One visit with soft tissue work and a home stretching routine healed this in four weeks. For my hip issues I saw Alec, Brian and Helen. They worked on my pain and strength. Brian was amazing in getting my torn labrum back in place with it became painful. Helen does overall therapy but also does shock wave treatments. These helped relive my pain. Recognizing that I was also dealing with pain from overcompensation all of these PTs worked on my entire torso to reduce my pain and increase flexibility. I highly recommend United PT

I have been going to United Physical Therapy on K Street downtown on and off for years. The office…read moreis always clean and quiet, and the employees are friendly and attentive. As for location, the property is in a convenient downtown location with its own parking lot, so no need to look for parking or pay. Anne is THE most amazing physical therapist! She is very well educated, personable with all types of personalities (I have several.. LOL), and efficient. Whether you have a sports related injury or a long-term medical condition she will show you the treatments and exercises that will help you progress.

I spent more time here than I wanted trying to recover from an injury. The staff was wonderful and…read moreattentive. I recommend this place to anyone who says they need PT.

I go to the one located by Got Air on O'Malley which I noticed is not on this app but is run by the…read moresame people. I've been going there for 3 months and it's a great physical therapy place and they take good care of you.

AK F&O was recommended by another doctor and friend and we were extremely pleased with the…read moreinformative care received! We weren't able to get in to see the surgeon for a consult as quickly as we would have liked, but seeing his PA Jennifer was absolutely the next best thing! Intake was prompt, on sight x-rays and fully informed on what is most likely to come over the next several months! So far so good!

In this last year my husband and I have had a hip replacement and a full knee replacement. Both of…read moreour experiences were positive. We were treated with respect, compassion and our concerns were addressed in a way that helped ease our apprehension. I believe the attention we received aided in our recovery. My hip is like new. I've experienced no complications and have no complaints. At the end of January my husband will have finished PT. The way he walks is dramatically different. We want to acknowledge Dr Prevost and his assistant, Andrew Lamm for their professionalism, kindness and abilities. We would highly recommend them as caretakers in demanding surgery and recovery. David and Sandra H.

OPA has been pretty great to me…read more Dr Patricia Fox is lovely. She's smart, she's kind, she has a charming southern-tinged accent, and a great bedside manner. She's great at explaining to me what's going on every step of the way. I fractured a shoulder and a wrist back in May and she has made this painful and complex process simple and comfortable. Why not 5 stars? The company that handles the X-rays in here is unethnical. They'll send you to collections over the drop of a hat. I had a bill for like $30 that I wasn't aware of....it was about 16 days old and I got a letter from collections about it. They have since apologized and corrected the issue but...Ih have many more X-ray's and CT's in my future, so I won't up the rating until I get through all of those without additional nasty-grams from collections.

We're pretty limited with specialists in Alaska, luckily OPA's been good to us thus far…read more They're pretty centrally located across from north rim bank on lake Otis. Their parking is limited for such a huge building with large staff. That's a definite complaint but not a deal breaker. Most of the staff we've encountered have been ultra helpful, welcoming, and most importantly, knowledgeable. Some appointments have felt very "assembly line," but for the most part, any concerns we've brought up seem to be received well. X-rays are completed each appointment we've had. Equipment and medical room areas always look clean and professional. We especially appreciate their walk in injury clinics. Very convenient. Staff encountered working those special hours have been efficient and patient. We look forward to continuing our care here.

OPA UNIVERSITY LAKE--- My therapist and over all care experience was great! David was nice and…read moreknowledgeable. However, it was at check in with the receptionist at the front desk, Lisa. She was dismissive and rude. I had told her my primary insurance is Medicare. Just because I am not of age, she shook her head at me and said NO ITS NOT. And insisted that my primary was my spouses insurance. Again, I said no it's Medicare because I have ESRD and it has been since February 2023. She proceeded to dismiss what I say and insisted it's my secondary. Lisa lacked empathy and customer service. I have been through this for over 6 years with my ESRD, I have been to several clinics, I have never encountered anyone at the front desk like Lisa. I told her I would make a phone call, she immediately left her desk and did not come back. Lisa needs to do better and treat patients with empathy

They suck...insurance Doctors I had 3 compression fractures…read morevertebrae and they couldn't do anything for it ..now I'm permanently injured and disabled..

I had a very positive experience in Denali PT's work hardening program. Everyone in the clinic was…read morevery supportive, from the PTs themselves to the techs, massage therapist, front desk and billing department, and also the other participants in the program. My function and strength improved quite a bit, but what I really appreciate most is the renewed sense of resiliency and agency over my own outcomes, and what feels like genuine optimism that I can continue improving from here.

Best training spot around! The trainers are awesome, the facility is clean, and the workouts are…read moresuper effective. I've had a great experience and highly recommend them to anyone!

Their billing practices are woefully inadequate. They cannot figure out how to provide the basic…read moreminimum amount of information to receive reimbursement for an HSA or FSA account. They never provide a description of services offered and maintain you have to wait for the bills to clear your insurance first. It's maddening and time consuming for patients as it requires follow up and sometimes significant delays for reimbursement. It is beyond me that an invoice can't or doesn't allow the opportunity to include a description of services rendered. For example, was it a PT appointment, a purchase for stretchy bands, massage, etc. Ugh! The providers are skilled but the Admin side with Rev Cycle needs serious attention.

VERY VERY disappointing neighborhood business. Would NOT recommend. Booked 5 weeks post-surgical…read morep/t. Ride canceled one day (I couldn't drive due to surgery) and I scrambled to re/book. Was told $50 cancellation fee. I wasn't booking a hair or mail appt. I would have walked if I could. I canceled all my appointments and looking for a new P/T. All they care about is money.