They are extremely accommodating. I showed up with referral paperwork and expressed how much pain I…read morewas in. Luckily they had just one open slot and as soon as I finished my new patient forms I was seen. Usually this never happens so I'm lucky to have gotten in the same day to be evaluated. Jeff was very helpful and gentle. He asked all the right questions, because I could not explain the pain I was having on my own. I was given information and exercises to do at home to help myself recover. I'm very pleased with my first visit and am looking forward to a pain free future. I think I'll get that here.

I started here last week, this was my first time doing physical therapy and it really helped bring…read moresome relief to the pain I'd been experiencing. My physical therapist Erin listened to my concerns and was able to further explain some of the issues I have been dealing with. She manipulated a few spots and recommended some exercises to help address the others. This is also one of the few offices that says to show up 15 min early, you actually need to do it. Because there is so much paperwork. I look forward to future visits.

Their billing practices are woefully inadequate. They cannot figure out how to provide the basic…read moreminimum amount of information to receive reimbursement for an HSA or FSA account. They never provide a description of services offered and maintain you have to wait for the bills to clear your insurance first. It's maddening and time consuming for patients as it requires follow up and sometimes significant delays for reimbursement. It is beyond me that an invoice can't or doesn't allow the opportunity to include a description of services rendered. For example, was it a PT appointment, a purchase for stretchy bands, massage, etc. Ugh! The providers are skilled but the Admin side with Rev Cycle needs serious attention.

VERY VERY disappointing neighborhood business. Would NOT recommend. Booked 5 weeks post-surgical…read morep/t. Ride canceled one day (I couldn't drive due to surgery) and I scrambled to re/book. Was told $50 cancellation fee. I wasn't booking a hair or mail appt. I would have walked if I could. I canceled all my appointments and looking for a new P/T. All they care about is money.

I cannot give enough stars for United PT!! Seriously AWESOME!…read more From the superb customer service from the front desk to the professionalism of their therapists. I went today for my initial consultation and was so pleased! This is not the first PT I have had to have but this will be the last and only place I go from now on!! Aggressively helping me heal without causing damage or pain, making me feel comfortable being there and encouraging me to get better, all with great bedside manner and a caring touch! Thank you UPT!!!

I wish I did not have to do this, because the therapist was excellent…read more Unfortunately, the desk and booking person needs some serious customer service training. What brought on this review is the same issue for a second time, and absolute zero customer service for second time. Basically in a nut shell, as stated for the second time in less than 5 months, I was referred to United PT, and they did not bother to contact me or set up an appointment for me. They acknowledge receiving the referrals, but just do not bother calling the patient. Then when I call or initiate the contacta month later, they tell me I need to contact the VA to get authorization. Which according to my Doctor, is BS. I was referred to them by my doctor, and if they are having an issue getting authorization they should be contacting my doctor, not telling the patient to figure the issue out. as I have stated this is the second time in 5 months my treatment has been delayed and effected by a lazy medical booker. I even asked them, so you want me to call the VA to get authorization, do you have a number for me to call "No", this seems like something your supposed to do ?? "Nope" . Obviously I will not return to this nightmare. Therapists are top notch, but the office personnel are in need of some serious customer service training.

It took some time to find the right place for physical therapy, but this place is a game changer! I…read moredrove 1 hour into Anchorage every time I had an appointment to come see Joy because it was worth it. We worked on so much more than just TMJ to really bring balance and restoration to the whole body. Joy, was an integral part of the team I worked with for a year to bring me to a better place after a dental injury. The techniques I have been given have even helped me breathe better and she got me into the right shoes my body needed. Who would have ever known?! Thank you , Joy!

I was a patient at The Physical Therapy place in November and December of last year when I was…read morereferred by my general practitioner for short term physical therapy on what was tentatively diagnosed as a torn meniscus. The Physical Therapy Place came highly recommended and luckily was in network for my insurance so I called to make an appointment. Located in an office building at the corner of 42nd and Laurel in the medical / university district, my first appointment involved arriving early and filling out the necessary background paperwork. I then met with Corina Carlson, PT, DPT who gave me my strength and flexibility assessment and discussed my medical background with me. Given I had been dealing with other health issues for the year prior, let's just say there were quite a few limitations. And my strength was next to nil. That didn't dissuade Corina however. We spent part of the 45 minute session working through 3 different exercises at the end of which I was given printouts and shown how to adapt them to home use as needed. Of course each session came with "homework." Which I diligently did almost every evening. We decided on a course of coming in once a week over a period of two months at which time everything would be reassessed. However often due to my work schedule some of those weekly schedules turned into bi-weekly. Which Corina would gently tease me about. Corina has a great personality and was very easy to work with. It was obvious from our first meeting she has her patients best interest at heart. The office is rather small and only consists of 2-3 physical therapists. But the office staff was friendly and insurance was billed promptly. Appointments were fairly easy to make. All in all this was my first bout of physical therapy and I was released for home care at the end of December when my knee started to show improvement. In the event I ever need PT again, I would definitely return to The Physical Therapy Place. And would whole heartedly recommend it to others.

I was referred here by my back doctor to assist with lower back and hip pain. I have worked with…read moreShannon and Lindsey and I have enjoyed both ladies. I love that they explain why and how the exercises will help me strengthen my core and always ask questions of me in regards to my pain level. The place is clean and front desk staff is friendly. I would highly recommend this physical therapy business. Thanks for aiding me in feeling and moving more easily. Michelle Moore-Jones

Been seeing the folks here off and on for years. If it wasn't for their help on my neck I'd have…read morehad to have surgery ages ago. Highly recommend Jill and Meredith

Very friendly staff & accommodating schedules. Very compassionate & always monitoring for comfort…read more Kudos to Dr. Dana & Lindsay. Erin has been instrumental in my crazy schedule. Dr. Bentley has been very informative with my care related to my accident. All the massage therapists have been great, Alma, Rianne, Theresa-I think that's her name. All of them

I went to a health fair a couple of weeks ago and one of the stands was a free massage by this…read morecompany. I sat in the chair and got a free rub up and put my name in a drawing for a free massage and my name was picked (Holla!). I made an appointment with the masseuse that was at the fair and extended the massage by a half hour. First time here, so I was impressed by what I saw. There was a physical therapy room with a bunch of workout stuff The check-in area, though small, was clean and had fresh fruit and water. Receptionist was nice and affable. I do not remember golden hand's name but it started with a "Ch". He works here and at the Hotel Captain Cook. I think I will visit here or there again because it was the best massage I've ever had. After I went home I felt high, like ya-know, and really good. Lots of water that evening. So, what is it that I liked about this place? It has a bit of everything, and all the staff seemed professional and courteous. I filled out a questionnaire and discussed body stuff with a clinician before I got the massage. After the massage I was on my way out and I was met by the masseuse with a glass of water. The visit from beginning to end was great and I would recommend. If I needed physical therapy I think I would be happy to come here for help.

AK F&O was recommended by another doctor and friend and we were extremely pleased with the…read moreinformative care received! We weren't able to get in to see the surgeon for a consult as quickly as we would have liked, but seeing his PA Jennifer was absolutely the next best thing! Intake was prompt, on sight x-rays and fully informed on what is most likely to come over the next several months! So far so good!

So utterly unimpressed with Dr Kirkham. He was arrogant, impatient, disbelieving and disrespectful…read more Turns out he was not only wrong but unhelpful and spoke badly about their own staff. He made my child feel like he wasn't believed, made me feel silly for utilizing a wheelchair to help my son get around when every GD inch of ground in this city is icy and rocky due to breakup. I will not go back to the Anchorage clinic. I think they farm for appointments to make money off those fortunate enough to be able to pay. Save time and money and go to OPA.

I could not pick a better physical therarpy than Reger Physcial Therapy everyone was very…read moreprolite,professional and made me fill part of the family there. And my physcial therapist Scott and his fill in Nicole was straight to the point about what I needed to do for the injured body parts and what I needed too keep doing and stay painlass and health. I have so much gratitude for everyone there. Love you all!!! Tony Eldridge

I went from hopeless and in pain to pain free in about 3 months...the atmosphere was jovial,…read morefriendly and professional. Cortland was very knowledgeable, compassionate and patient. I honestly looked forward to going and was sad when it was time to leave. I felt welcomed and cared for. I am recommending them to my friends and family. Thank you to the team at Regrr.

While vacationing in Alaska we experienced the awesome expertise of Michelle and Frontier Therapy…read moreto literally get my husband back on his feet after experiencing an episode of vertigo. Michelle was very knowledgeable about BPPV and Parkinson's. Her kindness, compassion, and patience were much appreciated as she worked with us and explained the disease process and exercises to ease his difficulties. She even helped us connect with PT back in our home state to continue the treatment!