Helpful, knowledgeable service-very reasonable repairs while you wait. I was able to get a necklace…read morerepaired same day-they also have watches and gold chains for sale-good prices

We went to get service done on 12/21/2025 costumer service was awful to say the least. Fasila, if I…read moream getting the name right was who "helped us" giving us a terrible attitude right from the beginning. Once we picked our item up, August helped us which made our experience way better. If you are looking to get good service on a meaningful piece, do not bring it here, even as a first time customer, their attitude was so bad that I felt as if my item (which has been in my family for decades) was going to be disrespected and treated with the same lack of care as our initial interaction with Fasila was. You are better of going someplace else.

Very good service I got it serviced it & it was one min off but I'll be going back to get it fixed…read morebut over all amazing service quality they replied right away got me estimated right away as well beautiful watch

Owner insisted that the problem with my watch was the battery. It was not and when I asked for a…read morerefund, was denied. I have used this location before and was satisfied with the service but this time, I was not and will not go back here.

Wes is the guy to go to. If you bring you watch to a jeweler, it could make it to him anyway as he…read moreservices the watches for many jewelers. Cut out the middle man and bring it to him right away. He is fair, honest and does top notch work. His shop is in his basement...wouldn't we all like to work out of our home...he is and it's working for him. Thanks Wes for a job well done!

Just need a new battery for my son's watch and a couple links removed from the wristband. It was…read moreall done quickly and for a very reasonable price. While he was working on the watch Wes, my son and I had a great conversation about the specialized training required to be certified on certain high end watches (yes he is one of a dwindling number of people in the US who are certified), and about fixing antique clocks and watches. I have two watches from my mother (hers and her mother's) that are circa 1940 and 1960 which need repairing, and I will be bringing them here to get the work done.

Bought some gold earrings for my wife, Nicole, and Todd were super helpful in helping me pick out…read morethe perfect earrings for her. They even ordered a few options for her to try out and let us pick the one we like. Very fairly priced.

Johantgen Jewelers worst work ethics and customer service!…read more Brought in my Citizen Capri watch for repair to Johantgen Jewelers in Crystal, MN. It had stopped working and I had replaced the battery. In the process the hands had fallen off. My fault. I dropped the watch off with the instructions to reattach the hands. A few days later when the watch was returned to me: 1. One of the hands was completely missing. 2. I was told the watch was no longer working. 3. The dial number indicators at 1:00 and 3:00 were missing altogether! 4. The stopwatch feature now zeroed to the 3:00 position rather than the 12:00 position. 5. The second hand no longer ticked at the 7:00 through 12:00 second indicator marks on the dial. I returned the watch to Johantgen Jewelers and was told it would cost another $200 in addition to the $35 I had already spent for the original repair! The owner of Johantgen Jewelers is also the watch repair guy. He proceeded to try and lay all of the blame on me for the list of issues that he himself had caused. He became very upset and defensive when I stood my ground, and started yelling at me that it wasn't his responsibility to correct the issues that arose while the watch was in his care. He obviously knows very little about watches, nor how to repair them. He then hung up on me in a rage. I will be contacting the BBB in an effort to protect others from this type of manipulation.

*******SEVEN STAR REVIEW!!!!!!! Zanetta is beyond…read moreawesome!!!!!!! Zanetta is an absolute total pro with perfect phone, listening and leadership skills!!!!!!! I recently purchased the new Hamilton Ventura Chrono 'Blue Suede Shoes' Elvis Presley tribute watch from Zanetta and I love it. It's Original Art Deco Retro at its finest. Zanetta went above and beyond for me and she executed everything to perfection. Zanetta is exceedingly efficient and she provided me with the absolute highest level of customer care. Zanetta stands at the highest level of trust with me. Her good relations with Hamilton is also of immense value. I appreciate everything about Zanetta. She is 100% perfect. This is the first and probably the only Seven Star Review that I shall write. Zanetta is apex pinnacle top talent!!!!!!! Zanetta reflects notably upon Timescape!!!!!!! Promote now!!!!!!! Thanks again!!!!!!! VRS "JJ" (GySgt USMC Ret.) The Ventura and the Ventura 'Blue Suede Shoes' Elvis Presley tribute watch collection has a fascinating and storied history. The collection was inspired by Elvis' hit single 'Blue Suede Shoes', the first song on the artist's self-titled debut record, released in 1956. Hamilton says Presley was a dedicated fan of the Ventura from its debut. The "King of Rock and Roll" famously wore the watch in the 1961 movie, Blue Hawaii. The Ventura tribute watch has a blue dial face and a blue suede/alcantara wrist strap (see my photo). The Ventura was the first ever electric watch in 1957. The Hamilton Ventura, the Ventura Chrono and the Ventura XXL (black dial face/black wrist strap) have all played starring roles in every MIB (Men In Black) movie. The Ventura Chrono has a jeweled movement with 23 jewels (rubies), 4 complications, 3 mini-dials and a date window. It's an exceptionally well engineered and super accurate timepiece!!!!!!!

I went to TimeScape for the first time today with a couple of needs for different watches…read more My biggest ask was needing someone to investigate if I needed a new movement -- I brought the same watch to a different vendor at MOA a few months ago.... They told me I needed a new movement which would cost me $200 and take 2 months to get the parts and repair it.... Well, long story short, TimeScape was able to diagnose the issue in 5 minutes and all it cost me was $20 for a replacement battery! Overall, the folks at TimeScape were very friendly and obviously provided fair/honest service for my watches. I'm definitely coming back for my future watch repairs!

Love this place! My customer experience was excellent! Thank you, Caliper Works Watch Repair, for…read morethe new watch and for custom-coloring the hands to make them more visible. Five stars, highly recommended! ~Minneapolis, MN.

I have been looking for a shop to replace batteries in my watches and after reading reviews of…read morevarious places came to Caliber Works Watch Repair. They seem to have loyal customers and I understand why. I brought in five quartz watches and took a seat in one of the two chairs inside the shop. The shop itself is bright and airy with multiple displays of watches and accessories. The gentlemen who did the work commented that four of my watches have the same Swiss movement. I wasn't sure about one of them so I learned something today in addition to getting batteries replaced. Street parking was free and plentiful near the shop on an early Friday afternoon. The price was very fair and the work completed while I waited. They also gave me a card for one watch battery free after five purchased. Since I have one more quartz battery watch at home that I will bring in when its battery needs to be replaced.

ER Watch is the BEST WATCHMAKER I have encountered yet. Very knowledgeable and very skilled. My…read more#1 choice ! Marc

There isn't much more that needs to be said. This is the best and only place you should go. Edward…read moreknows his stuff like nobody else in the Twin Cities. Great to work with, best prices and quality work. This should always be your first choice.

I cannot recommend White Bear Lake Jewelers enough, especially their master jeweler, Ben. I wanted…read moreto upgrade my center stone, but because my ring has a unique two-sided tension mount, multiple other jewelers told me it was impossible without destroying the ring. Ben was the only one who found a way. He removed the original tension setting entirely to create a blank canvas, then molded and recreated a brand-new tension setting from scratch specifically designed for my new stone. He managed to do this while keeping the rest of my original ring exactly the same. The result is so seamless that it doesn't look like a modification; it looks like the ring was originally designed this way from day one. Because my ring is over 20 years old with numerous side diamonds, Ben performed a full inspection and caught several issues I hadn't noticed. He secured loose stones and corrected a faulty previous repair, fine-tuning the piece until it was objectively a brand-new ring. Ben was also a great partner in sourcing my diamond. I was very particular about the specific grading specs I wanted, which made it challenging to stay within my budget. He navigated the search and found the perfect stone. If you have a complex vision or a sentimental piece that needs expert care, go see Ben. He exceeded all my expectations.

What an amazing shop! I came in due to a loose stone on my ring. They were so prompt, kind, and…read moretalented. Their goldsmith is top tier. Thank you so much. What a great experience. I will continue to come here.

He is an honest Jeweler. My fiancé went in here and he fixed his cross necklace chain clasp for…read morefree. He didn't have to do a replacement on it or charge, he was also really nice on the phone in comparison to other people we called. We love great service and honesty! Thanks again! We're so thankful!

For those that follow me, this Store is owned by some of the nicest people, which makes me want you…read moreall to know I recommend it with a 5 rating! Service 5 Selection 5 Customer Service 5 Friendly 5 Prices 5 Very very reasonable! I've used there Service a walk away amazed at how Nice they are!

Wixon is the best jeweler in Minnesota! Welcoming environment with a great selection of products…read more Will Horton went above and beyond to help me find my husband the perfect anniversary gift.He really made the experience memorable and fun. I sincerely appreciate how Will guided me through the entire process. Looking forward to a long lasting relationship with Will Horton and Wixon Jewelers.

I love Wixon. I have been buying watches from them since 2003. I've worked with multiple of their…read moresales people and most recently with Aaron Talbert who helped me pick and locate the perfect Panerai for my Dad. In a market when watches are hard to come by, he made sure my dad's 80th birthday gift was a show stopper. He moved mountains for me. His recommendation was great. The PAM we landed on was even more beautiful in person. I couldn't imagine buying from anyone else. Thank you, Aaron. Thank you, Wixon. Thanks for helping to make my dad's 80th so special!