I had THE BEST experience with Jape Services! This was my second (or third??) experience as they…read morehave tried to keep my old A/C unit working and gave me options to repair but we decided it was time to replace. We received a quote with several options to choose from and as soon as we chose we were scheduled for installation the following day. From beginning to end communication and customer service was EXCELLENT!!!!!! They were professional, friendly and informative. Also, we got a great price for a new HVAC unit. These days it is hard to know who you can trust but you will not find better people than Jape!

Great company! One phone call, appointment set, arrived early, had my system up and running in less…read morethan a day. The price for service call and repair were exactly what was quoted over the phone and far less than what we expected to pay. Highly recommend!

I highly recommend Plumbing by Design. Thomas, the owner is knowledgeable & dependable. I have…read moreused him 2x's. He looks for the most cost efficient solution and his rates are reasonable.

From the owner: Specializing in: - Plumbersread more

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

It's hard finding a good plumber. It's even harder finding one for an emergency call. Then it's…read moredarn impossible to find an honest one when you are in an emergency situation. I've found my "go to". I'll call Armor for any plumbing needs. August 2019. Update, still number one in my book!! From repairing outside faucets to resetting toilets. Which is exactly what they did for me in the past few months. A+++

So hopefully I will never have to call this company again. They lied all weekend to us about…read moregetting out to our "immediate emergency". It's Monday at 9:02 am we called this company on Saturday and they said someone would be getting out to us within a half hour ( a blatant lie) no one showed nor called, Sunday passes same shtick. So just now we got a call from Cheyenne at Armor Plumbing who said they had a Holiday Party going on this weekend and therefore no one was at work. So they lied to us for days for about 5 different phone calls for them to just call on Monday and admit they were lying. No one was going to come help us and they knew that. I just wish they could have been honest in yunno maybe the first 5 hours, or 24 hours, or 40 hours, I wouldn't have wasted my time nor my cell service.

They were so good about being flexible as they were part of four contractors working to fix our…read morecottage.

Zac was professional, courteous, and very friendly. He took his time diagnosing the problem. The…read morewater in my master bath room was not draining properly. In the future, I will call Misty Mountain plumbing for any plumbing needs. I may have thank you Zac!

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

Today I picked a plumber for life! After two other companies came out to look at my rockin' toilet…read moreand gave me huge estimates. I called Alex Betylin at Peach. He was recomended by a neighbor which is always preferable to searching online. He came, gave me an estimate which was a third of the other two, replaced the phlange on the toilet and was done. He was a really nice guy to boot! I couldn't have asked for any better service.

I had problems with my water heater I went to the store and the customer service was amazing even…read morebetter when they came to my home and fix my problem i was having with my water heater left me with a smile on my face