I had a great experience shopping with my elderly mom for shoes. Mother has foot problems as well…read moreas Alzheimer's, and has a lot of trouble with her motor skills and communication. Our salesperson, Jody, was very accommodating with our special needs. She and other staff were professional and compassionate. Thank you for all your help!

Not as much selection as DSW, but the store is still a decent size and carries good comfort brands…read morelike b.o.c., Dr. Scholl's, Clarks, and more. They have my favorite brand of sandals too (Italian Shoemakers). They also have nice sales like Buy One Get One Half Off! Even during a big sale (and at a time when a billion parents were in the store for back to school shoe shopping) the place was still quite organized! Worth checking out for your shoe needs!

I wish Eddie Bauer and sizes for slim/skinnier guys. I love their clothing. There is so much…read morevariety and colors. I find most of their clothing fabrics comfortable. The employees here are friendly. The store is well organized and clean. They have a nice clearance section in the back of the store. Definitely check that out.

I always check out the clearance rack at this location. Great deals on t-shirts and long sleeve…read moreshirts. This store has very good selection. Sign up for their free rewards programs to earn $$ toward future purchases. I would like to also recognize associate Giselle. She is always so friendly and provides great customer service.

Going, Going, Gone! is a great place to go when you are looking for deals on sporty / active…read moreclothing, gear and shoes. Having said that they are often understaffed during both peak hours and busy days. On my latest visit they had only 2 people at the registers and it took almost an hour of waiting in line to check out. I hear it's often like this and they really aren't trying to fix the situation. We had a lot of great deals and came from the city. We otherwise would have left.

Updating my review: a security tag was left on one of my items. I don't live nearby so this is a…read morehuge inconvenience. Now that I shop at tj max more, the discounts are better or the same at tj max. They don't have a huge winter coat selection. I think most of the discounts can be found online or at other discounts retailers so I wouldn't drive out of my way. Worth the stop if you are in the area.

I'm going to keep my review closer to a 4.5 star review. Me and my wedding group were recently…read moreordered some suits for an upcoming wedding. The owner PJ was really friendly and professional throughout our entire visit. Price of the suit was pretty fair too for what it is prior to us paying. We were fitted for a suit really quickly but we were told that the suit would take 6 weeks to come in and we waited nearly 8 weeks and some of my friends are waiting more. If you need to get alteration it will add some time as well. Overall, the presentation of the suit and the staff every time I've been here has been outstanding not nonetheless. They take great Hospitality of their guests throughout the visit which makes up for some lost time. Definitely come back and check out their sales that they have at certain points of the year.

Still the best clothes and service around from the whole team. PJ is still one the best store…read moreowners I know. Happy Xmas everyone

A shoe company sent me a flyer for Naperville Running Company. It was try on a pair of their shoes…read moreand get a free pair of socks. I got to choose a brand I liked which is great. The shoe brand turned out to be very comfortable. The store only had a plain color in stock, but they provided me a tablet to search for additional color options. I had come in on a Saturday, and they called me on Wednesday that my shoes have arrived. Staff that I encountered on first and second visit were friendly. I did not feel pressured to make a purchase and they gave me space to look around. Very good shoe selection from a wide variety of brands. There is limited parking out front, but the deck is only a block away. I would return.

My wife wanted some Puma shoe and this store was literally the only place on the internet that had…read moreit in her size. Accidentally ordered wrong size and noticed seconds after I clicked order. Called the store and they picked up on the second ring. Guy who answered was on top of it. Best customer service I've had in a long time. Thank you! To be fair, I just ordered so haven't actually received the shoes, but didn't want to forget to leave this note. I'll update if the shoes never arrive. Ha! Update: they arrived before I expected them to. They were a Christmas gift and I got them before Christmas, which was awesome.

You can find nice shoes at DSW. Be careful tho, this parking lot can get nuts on busy days…read more The cashiers and floor staff are usually friendly. They're periodically short staffed up front, so don't be surprised to see frustrated customers and employees. They have good clearance deals in the back corner. I do wonder why they put racks in front of mirrors at a shoe store. Customers really want to view themselves in new shoes, odd choice (photo attached).

This location has a large selection. Parking lot can be annoying as people speed through it. I…read morejust would like more benches to try on shoes.

The service, friendliness and knowledgeable staff make this business stand out!…read more I highly recommend them. Their shoe selection is great but then add a custom sole that's molded to your foot and you now have the perfect shoe.

Customer service is really bad. I went inside the Naperville store to do a return of one of the…read moreshoes I bought online. Staff completely ignored me. I waited in line until they finished serving the other customers, I had to tell them that I have a return. The first person who's at the register went out her area and didn't even look at me until I said I have a return. She just said "oh, yeah" then pointed at the other guy in the other register. So again I waited for the other guy to finish helping the other customer. I know the guy saw me and heard what i said to the lady at the first register but he was also going to get out from where his register is until I said I have a return. He moved slowly to the other register where I was standing close to and the look on his face just says he doesn't want to help me. He spoke on his radio looking at the other staff helping a customer with shoes and told him that there is a return. I gave 2 stars because their online store has more bigger and extra wide size selections. Zero star for customer service.

I've tried to change my opinion about this store but can't. Yesterday I went in 7:53? Definitely…read morebefore 8pm. The hours posted said closes at 8pm. I KNOW it was before 8pm. I literally told my husband I'm going to run in and get socks, I knew exactly what I wanted. The two ladies immediately said they were closed, Not we are closing soon, but we are closed. I said it's not 8pm yet. they responded with "those were covid hours posted. " ... Covid has been over since 2022, at least no masks required. Such BS, they wanted to close. . I started this review by saying I want to change my opinion, because they have many brands I buy. But each time I go I get no service and am ignored, and now chased out of the store during open hours. What a shame. Update: I checked there hours on line and it says close at 7pm, but if I'm eating dinner across the street, see people leaving the store, see the window sign hours of 8pm, and it's 7:53, of course I think they are open. Update the window sign hours.

I'm utterly astonished at the bad reviews for this wonderful store. I love the ambience, the staff,…read moreand the merchandise, especially the large selection of incredible shoes and boots. Big fan here and happy to have the store in Glen Ellyn.