This place is amazing, they take such good care of the Residents. The food is amazing. The…read moreActivities is top notch. Totally recommend this Assisted Living.

What a great place. Looks amazing and it feels amazing. Come see for yourself. They have a very…read moreimpressive exercise program. Their staff has been there a long time and don't turnover their employees like other places.

The Thatcher Brook staff was great at meeting my needs during my three month plus stay. OT and PT…read moreservices were provided each week day with PT services available on the weekend. There is a nicely equipped therapy room/gym to meet most everyone's needs. The CNA's and nurses were exceptional, timely, and very responsive. There was a wide variety of meals with alternatives also available. I was very pleased with overall care I received and would recommend Thatcher Brook Rehab and Care Center to anyone needing the services they provide.

If I could give Thatcherbrook a 0-star rating, I would. Our experience with this facility was…read moreextremely disappointing, particularly because of the lack of communication, the condition of the facility, and serious concerns about my mother's care. One of our biggest frustrations was the administration. Lance repeatedly failed to return emails or communicate with all members of our family who were involved in my mother's care. When we did have interactions, I found his attitude arrogant and dismissive. When you are trusting a facility with someone you love, families deserve to be treated with respect, kept informed, and included in decisions regarding their loved one. After moving my mother from Thatcherbrook to a memory care facility, we were told that she appeared to have been overmedicated. Her catheter was removed the day she arrived at the new facility, and we have seen a significant difference in her alertness--she no longer sleeps all day. This raised serious concerns for our family about the care she received while at Thatcherbrook. Beyond our concerns about her care, I found the facility to be outdated, in need of maintenance, and not as clean or welcoming as I would expect from a rehabilitation center. Thatcherbrook was, unfortunately, one of the worst experiences I have had with a care facility. Based on my experience, I would not recommend it. Families placing a loved one in rehabilitation deserve transparency, communication, compassion, and confidence that their family member is receiving appropriate care. I did not feel that we received those things at Thatcherbrook. In fact I regret putting my mom there to begin with.

The only good thing I have to say is it's very pretty and nice looking but other than that this…read moreplace is absolutely horrible the management apparently gets rid of the good CNA's and fires them but the people we have reported multiple times over my mom being here in 4 months did a single one who treated her badly get fired no it is ridiculous save your money go FIND A DIFFERENT PLACE it ain't worth the neglect and the fight with the stupid incompetent management staff i genuinely wish i could give this place zero stars cause it doesn't even deserve one star but i have no choice don't waste your time or your money they won't be treated properly an aid one time LITERALLY came into my moms room sat in her recliner and then proceeded to fall asleep like what the actual F who does that?! Cares are supposed to be provided to her like brief changes transfers and safety checks but she maybe gets one safety check and 1 brief change at the very end of the day or night it's ridiculous

Great place! The staff is very helpful and patient. The facility is clean and has a great…read moreenvironment. Food is good. Only thing I think they could so better is have more activities for the residents and a TV in the main area for residents to watch. Facility is in Kaysville.

I have recently been volunteering at SOPA and I can't tell you how much fun it is! I've been…read moreworking with activities and they really do care about the residents here! We even have started playing balloon volleyball in the memory care unit and the residents just love it!! One thing that is really cool to see is their point system, the residents get points for participating in activities, then once a month they have a point store where the residents can pick their favorite items from a "store" and spend their points! It is a big hit with the residents and it seems like they have a lot of fun. Sopa really does make an effort into putting things together for the residents. I would trust my family with this place, they would never be bored!

First off, it should not even be given 1 star!!…read more This facility is poorly managed, under staffed, has a low quality of care and on most days, is no where clean enough for elderly or rehabbing adults. If you care about your loved one, I highly suggest that this facility be removed from your list of nursing facilities. Don't take my word for it. Go check it out and more than once. Make sure to check out all the different wings of the building. If you do choose this facility, know that your loved one may or may not be fed for every meal, he/she may not be bathed often, his/her clothes and other personal items will turn up missing (no one will care) and he/she might be getting sick quite often from the lack of poor nutrition, appropriate medical care and proper hygiene. There have been some good people there, but they don't stay because in the best terms, it is awful.

They were amazing . Great quality of care . Friendly and took great care of my husband …read more Getting him strong enough to go home and be safe and finish his recovery .

The incompetence started the day we arrived (Friday, 9/19) and is still going on this morning…read more(10/6)! There is NO supervisor available Friday nights and all day on Saturdays. There is nowhere to call and absolutely no one to help. Talk to your nurse...she was the problem! On Sundays the Director of Nursing is there. I spoke to her personally that 1st Sunday, the two sons had major complaints and received a call from the D.O.N. on the 2nd Sunday. We were all in a meeting to discuss the patient and what their prognosis was for him. The D.O.N., Director of Social Services, PT, and the Activities Leader. After the PT talked for most of the time, the Activities Leader asked the patient about his care. When he started telling about that very mornings lack of care, BOTH the D.O.N. AND D.O.S.S. WALKED OUT OF HIS ROOM! STATING THAT THEY HAD ANOTHER MEETING! THEY HAD NOT FINISHED THE MEETING THAT THEY WERE IN! I was so angry and disgusted at the fact that they left the Activity Leader alone to take our complaints, spoke VOLUMES on just how much they DON'T CARE and WHY WE ARE STILL HAVING THE SAME PROBLEMS! All we got was excuses from her and I doubt she passed anything along - with the exception of stating how RUDE they were to leave! Filled out a Grievance/Complaint/Concern Form on the 3rd Sunday! However, you turn these forms in to the Director of Social Services, YES the same one that walked out with the Director of Nursing!! My grievance form will never be seen or acknowledged! DO NOT GO THERE UNLESS YOU CAN FEND FOR YOURSELF BECAUSE THEY REFUSE TO DO ANYTHING FOR YOU! CALL LIGHTS ARE ON FOR HOURS BEFORE SOMEONE FINALLY COMES!

Very impressive and welcoming! Clean throughout and the food was top notch!! The folks who live…read morethere were very friendly and welcoming - they were willing to share why they love living there :). They know someone is always around to help if needed - but not hovering. We noticed a lot of residential interaction with the staff, and they were professional, gentle and truly cared! (Working with older folks you need a lot of patience!!) The entire place is decorated with vibrant "happy" paintings and decor, along with a lot of windows! There is a lot to do if you want to: community puzzles, karaoke, art show, shuffleboard, chess, card games, trips out to shows and dinners/lunch, pickleball, art classes, daily workouts you can do in classes or on your own. Many of the residents worked or volunteered during the day. Or you can just sit and listen to a resident playing the piano! We were able to stay for a couple nights to experience what it might be like to live there. The rooms were clean, comfortable and had full kitchens - even a dishwasher! (you can cook your own meals or go to the dinning room). My husband and I were thinking of moving to Ogden as family lives there. We are in our late 60s and my hubby was limited physically for so long, he was ready to be in an active senior community to be able to socialize. "The 4 walls were closing in" not being able to move much. After his last surgery, he's been pain free and ready to live life again. When we slow down - hopefully many years from now, we will DEFINITELY consider Treeo Ogden! GREAT experience!! Beautiful city!!

Caring staff and residents seem to be happy and cared for. Lots of options on the menu for food…read moreand place is very clean.

The heated pool was amazing, nice staff, and the I was appreciative of the early morning…read moreappointments that were available. The three stars were for one person constantly attempting to up sell me after they'd been paid in full for all of my visits. Very frustrating and unprofessional. I was approved for more aquatic visits, but decided to go elsewhere due to my experience.

Care was quality and quick . Did not have to wait along time.The provider was very professional and…read moreasked a lot of questions which was great.

My son got hurt playing basketball on a sunday and so his friends brought him here. The Nurse…read morePractitioner on duty looked at it and kind of palpated it but didn't do any x-rays. then she sent him home in a boot and said come back in two weeks if it's still hurting. took him to the tanner clinic and first thing they did before dr even saw him was take x-rays. they found that he broke his fibula in two places. We will never be coming back to this urgent care.