Don't let your loved ones suffer in this place.they will not be cared for properly. They let my…read moregrandma lay there with Pneumonia until I kept calling and got ahold of 1 good nurse. She was so sick by the time she was checked on by the good nurse that I had she died a couple of days later. They even had a Covid case but didn't tell all the staff. Don't take you loved ones here they will be neglected.

From the owner: Newly constructed rehabilitation and skilled nursing facility opened in December 2014read more

Staff was amazing and was very attentive to my sweetheart's needs. For over a 4 week stay, my…read morehusband progressed very well. The therapists were A+ (thank you Mindee and JoEllen) along with the nurses and CNAs. And the meals were an added plus. Would choose this Rehab Center, again, in a heartbeat! Many thanks and appreciation. Moultons

I have been a CNA for almost 30 years always at larger facilities and I love working at this 30 bed…read morefacility. Thatcher Brook gives me the opportunity to give more personalized attention to the patients I care for. It gives me the chance to learn what my resident's needs and concerns are and how to better serve them.

Excellent staff that really cares! It's hard to find skilled and kind care givers, but that's what…read moreyou have here. Management is excellent and cares for the employees.

This facility is a absolute hell hole it doesnt even deserve one star! It's filthy and the smell is…read morebeyond unbearable. When we moved my Mom to a new facility we had to throw out all off her belongings because they reeked of the place. Residents sit in their own filth for hours because they are so understaffed. My mothers care was shameful and lacking in every way! And the administration are beyond lazy and deceitful. Shame on everyone on attached to this facility!!!

First, while transferring my mom into bed after a hip replacement and DROPPING HER ON THAT HIP,…read morethey'd promise to return with help to reposition her to see if that would stop the painful leg spasms caused by the drop, and she waited over an HOUR before they came back. They wouldn't let her keep the ice bag to help with the pain, and when she asked AGAIN for help, she waited over TWO HOURS for the nurse to respond to the call button. They've been careless with her hip, ignoring everything the surgeon said NOT to do! ABSOLUTELY RIDICULOUS!! I'm fuming!!! I'm getting her out of there ASAP!

They've made some beautiful updates to the building. The landscaping is looking great. The food is…read morethe best I've had at a nursing home and the staff are wonderful. They are thoughtful and it is obvious that they care for their residents. I would definitely recommend!

No better place to be heal, and the best people to be with you during the healing and recovery…read moreprocess! The people are so skilled at making the healing process as comfortable as possible to go through. They use their medical skills, patience, kindness, and humor to make the healing and recovery as enjoyable as possible!

The best ever!! The most caring, skilled, kind and talented…read morepeople. Would never go anywhere else !

I applaud the entire 3d floor staff for their stellar level of care. They truly master the craft…read moreand impress with professionalism. The ICU and Intermittent Care deliver premium service to both patient and visitors alike. Well done indeed.

We spent a week in the hospital with my mother who had a stroke. From the ER to ICU to her 3rd…read morefloor room we had the most kind and caring nurses I've ever met. We have been through this scenario multiple times with her over the years at a different Ogden hospital and the same situations with my dad who passed years ago and without family being there 24/7 they would have died in the hospital. At McKay Dee they were so professional and kind I was shocked. Even the CNA's were very competent and kind which made for a constant rotation of people attending to her multitude of needs. Sometimes hospital reviews can be dependent upon the outcome of the patient affecting how family feels about the experience. My mother's outcome isn't great, but it wasn't for lack of care. They just have wonderful people working there.

Overall a great experience. The L&D nurses were amazing and so kind. The postpartum care nurses…read morewere hit and miss. One or two seemed not very happy to be there and weren't as helpful as the other angels working there. My wife had an epidural. It helped a lot with the pain. However, the nurse anesthetist, a heavyset younger gentleman, had something lodged up his behind. He was short with our L&D nurse and with us. He did fine inserting the epidural, but really was not an impressive person at all. Part of healthcare is customer service and helping your patients enjoy their experience as much as possible. That nurse anesthetist and some of the postpartum nurses could definitely work on that aspect. Overall, a happy, great experience. Everyone was expert in what they were doing. The food service would even call at meal time to make sure my wife was taken care of. Nice facilities. You do deliver in the same room you recover in but they clean everything up nicely. Would rank 5 stars if not for those few staff who can improve on their patient interactions. Would come here again.

I've been to Northern Utah Rehabilitation Hospital a couple of times before and every time I go I…read moream treated to the best care I've ever had. the staff are all very kind place was clean and seems like everybody was in a very good mood. I would recommend this place to anybody I care about and people I don't care about you will not find better healthcare anywhere. If I could, I would give it 6+ stars thank you all of you are awesome.

I have worked in healthcare for 14 years and I have spent 6 of those at Northern Utah. It has been…read moremy favorite place to work. Love the atmosphere and the quality of care.