The staff were very helpful and Dr. Yoo was great I highly recommend her. I changed from a…read moredifferent orthodontist and like Dr. Yoo so much more!

I didn't feel like I was well treated by Palo Alto orthodontics. I found it difficult to schedule…read moreappointments despite asking a few times, and was then told all appointments were booked out for a month. I didn't feel like I was given enough information about the procedure. I posted a negative review on Google Maps, and my understanding is the doctor then refused to treat me (instead of addressing the communication gaps) This turned me off from Invisalign for a quite a while

Dr. Lee saved our summer! We live in Massachusetts but were…read morevisiting my mom in Los Altos. While we were here, we unexpectedly needed help with my twins' ceramic braces. Another orthodontist, who only offers Invisalign, recommended Pristine Orthodontics. Dr. Lee kindly examined both of my twins, gave us exactly what we needed, and didn't even charge us. Even though we'd never met before, he genuinely cared about helping us stay on track with their orthodontic treatment and didn't hesitate to help. I was so impressed by his generosity, professionalism, and kindness. Thank you, Dr. Lee, for turning a stressful situation into such a positive experience. We are incredibly grateful!

I had a great experience with Dr. Lee at Pristine Orthodontics. Before seeing him, I consulted with…read moreother orthodontists who told me I might need jaw surgery because of my facial asymmetry. Dr. Lee took a much more thoughtful approach and explained that my asymmetry was not severe enough to require surgery, and that it could be treated with a nonsurgical camouflage approach instead. That was a huge relief, and I really appreciated how clearly and honestly he explained my options. What also stood out to me was how detail-oriented he was throughout the process. I never had to point anything out myself because he would notice even small things and continue making adjustments until everything looked right. The results turned out great, and most people cannot even tell that I have any noticeable asymmetry. I'm very happy with my new smile and very grateful to Dr. Lee.

I was debating Invisalign and had a lot of questions, but Yessi made the whole process easy to…read moreunderstand. She was friendly, professional, and extremely knowledgeable.

Ashouri Orthodontics is amazing! Dr. Ashouri is knowledgeable, caring, and takes the time to…read moreexplain everything. The staff is friendly, professional, and always welcoming. The office is clean and modern, scheduling is easy, and my results have been incredible. I couldn't be happier with my smile--highly recommend! You'll wish she's your regular dentist, but unfortunately she can't be.

Drs. Bert and Aaron Rouleau and their team are fantastic! Our family has met with both of them, and…read morethey've given us their undivided attention, honest medical opinions, and responded to each and every question we had. Dr. Aaron created an oral device called a crib that stopped our younger child from sucking his fingers (when all else we'd tried had failed). He is now working with our older child on a customized plan for braces. Their office couldn't be more convenient, being located right across the street from Graham Middle School. Additionally, they open early, which helps prevent missing school. Rouleau Orthodontic's pricing is up front and straightforward. Their front desk is fully staffed to help you make appointments and work with your insurance. When you walk in, there is a tablet where you can check in yourself, and a pleasant waiting area with couches and chairs. We have never had to wait more than a few minutes. I recommend Rouleau Orthodontics without hesitation!

I went for an Invisalign consultation that I thought was complimentary, but ended up with a $498…read morebill for the office visit and scans. Apparently, the first visit is free and the second one comes with this charge, but they combined both into my "first" visit ‍. I also consulted with five other orthodontists, and all of them included scans at no extra cost. So when the staff at Rouleau took my scans, I assumed it was part of the complimentary visit. Tried explaining this to the staff but they would hear none of it. In the end, I chose a different orthodontist who offered a better price and didn't feel like a cash grab.

Best of the best! Highly recommended!…read more If you are looking for an orthodontist, look no further. Before finding Dr. Yang, I went to several different places and did a ton of careful research. My case was incredibly difficult. I had a very bad bite, and some doctors even told me I would need jaw surgery to correct it! I am so incredibly glad that I chose Dr. Yang instead. I was in braces for just over three years, and the entire experience was fantastic. Dr. Yang is a true master at what he does and managed to fix my teeth and bite perfectly without any need for surgery. On top of his incredible skill, the service is unmatched. Absolutely everyone in the office is welcoming, professional, and simply excellent at what they do. I couldn't be happier with my new smile. Dr. Yang really is the best of the best, and I cannot recommend him and his team highly enough!

Got an evaluation done here a few years ago and overall it was a good experience, they are…read moreprofessional, knowledgeable, and good experience overall

Bloom Orthodontic's the best in Bay Area . We drive 2.5 hrs…read moreto visit . Al the staff is professional and very caring to all details. Thank you and would recommend for braces .

Larson was amazing and then retired. The new orthodontist took over and I feel I was ripped off…read more Larson said the problem was an easy fix, the new orthodontist recommended several phases of work, I took my child to another orthodontist and was told the retainer given would never work as all her baby teeth had not come out yet. The teeth were shifting because of space created when losing a tooth. She wanted to use Invisalign on another child. We took her to another orthodontist who said Invisalign would not fix the problem. This makes me wonder if more money is made from Invisalign? Get a second opinion and don't blindly trust the new orthodontist.

Poor experience with admin team. Was double charged for a cancelled retainer order rather than…read morerefunded and have not heard back. Hard to get in contact with via phone or email and are not proactive in customer service - do not proactively call and takes many days to respond.

My daughter got braces here and we had a very good experience. We liked Dr. Wu who has a good…read moreno-nonsense approach. Also a plus that they take Delta Dental. And from my daughter: The quality was awesome . The office experience was so good. I got braces and they did an awesome job. I love this place and expect everybody reading this goes here.

Our three kids love this place! All the dentists we have seen, Dr. Reham, Dr. Scotty and Dr. Nancy…read moreare really good. My oldest daughter comes here for orthodontics as well as for her dentist and her braces plan is progressing well. My son comes here for dentist only for now and has seen Dr. Reham. She is amazing. Super skilled at what she does and super gentle with the kids. You definitely feel like you can trust her. My son had cavities that had to be filled, with laughing gas and it went very well. Finally, my youngest daughter had the most dental work done here after she experienced cavities and tooth decay due to drinking milk in bed as a baby and not brushing afterwards. She had to do the repair under general anesthesia at 3, which is super nerve-wrecking as a parent but under the care of Dr Nancy it went very well. We appreciate that everything is super kid friendly, from the coin kids get to retrieve a prize at the end of each visit, the tee shirt and picture with the dentist they get on their first visit, etc. We will keep coming here and also a special shoutout to all the dental assistants! We appreciate you.

We are newly moved in town and in need of a new dentists for my 8 yrs old…read more We were ask to get x ray done as soon as we walked in. I thought that was strange, my 8 yrs old never had cavity always have his regular check ups and last xray was done at previous dental office 6 months ago. Now coming to this new dental office, he didn't start with seeing the dentist to see maybe there is something questionable that needed xray to confirm but ordered xray to be done by the door as if it was getting a temperature?! Of course I denied it and was asked to sign a no xray waiver. I can't help questioning this clinic protocol on pediatric radiation protection, and I will speak to the floor manager over this issue.

Dr. Angela Lee is fantastic! She is caring and took time to explain every step with patience,…read moreturning a stressful morning with a crying 20 month old into a much more manageable and gentle experience. She is also great with my 5 year old son using kid friendly words to describe the tools and made it fun while scaling his teeth. I wish she was my dentist! The dental assistants and everyone at the front desk are friendly at the Sunnyvale location. We are very happy here.

Misrepresentation/Deceptive Billing - Filed Insurance Claim but Hid an "Internal" Cash Charge…read more Be extremely cautious if you are an out-of-network patient here!!! During my visit, I was charged a fee that the front desk explicitly told me was my "Out-of-Network Copay." However, after checking my insurance statement (EOB), I discovered that while the clinic did file a claim with my insurance, they completely omitted this charge from the claim and kept it as a separate, undocumented transaction. When I questioned them, they changed their story, claiming it was just an "internal code" charged to all out-of-network patients. Masking a private, arbitrary office fee as an "insurance copay" while deliberately keeping it off the official claim submitted to insurance is unethical and deceptive. Patients deserve full transparency, not mislabeled fees and unbundled billing. I strongly advise checking your EOBs and asking the purpose of payment carefully if you visit this practice.

I was very disappointed with my experience with Mid-Peninsula Orthodontics, particularly regarding…read morethe cost and transparency surrounding access to my child's orthodontic records. We paid a $40 consultation fee for the initial visit, during which X-rays and photographs of my child were taken. After the consultation, I contacted the office to request digital copies of those X-rays and photographs. I was shocked to be told that I would need to pay an additional $145 for the digital X-ray and $100 for the digital photographs--a total of $245 just to receive digital copies of the records. That is on top of the $40 consultation fee we had already paid. What concerns me most is that I do not recall being informed before the X-rays and photographs were taken that there would be an additional $245 charge if I wanted digital copies afterward. Had this been clearly communicated beforehand, it would have been important information in deciding whether to have the imaging done there. I have asked the office to provide an itemized explanation of how the $145 and $100 fees were calculated, particularly since I am only requesting the existing X-ray and photographs electronically by email--not new imaging, additional interpretation, printing, or preparation of a medical summary. As a parent, I expect transparency about fees, especially when they concern access to my child's own medical and orthodontic records. I am sharing my experience so other parents know to ask in advance not only about consultation and treatment costs, but also how much the office will charge if you later need copies of your child's X-rays, photographs, or other records.

We called because the expander broke where it looks to be soldered together. It simply popped out…read more Called to inform the office and was told it's $400 to fix it. Explained it popped out not from eating or anything, it was repeated it's $400, if we write some story why it happened it might be discounted to $300. This must be normal for this office. It feels like you're being penalized they don't consider the quality of the bracket. Office was dismissive and didn't care about the concerns. Took out the brackets and dismissed the patient altogether. This experience is horrendous. I guess after paying for the 1st phase, they don't care if you continue with their office. I would look for other places, they're not the only place who can do it, but other places might appreciate the business and value their patients.