Rouleau Orthodontics is a family-owned business (father-son duo - Dr. Bert & his son Dr. Aaron). I am a parent and writing this review on behalf of both my children. I was initially quite worried when it came to putting braces inside my children's mouth. Due to this, the braces treatment for both my children got delayed significantly. Then COVID started and it was further delayed by another 2 years. By early 2022, let's just say that the visuals of BOTH my children's teeth were quite overwhelming -- it looked like there was overcrowding beyond repair and their teeth were all over the insides of their mouth.
I am very thankful and grateful to both Doctors for treating both my children's teeth and giving them their beautiful and amazing smiles. A very special shout-out to Dr Aaron for being so very patient, tolerant and answering every question of mine with detail. Stephanie and Priscilla were wonderful as front desk personnel, and for setting appointments.
When we were planning the treatment for our first child in 2022, we went to at least 5-6 orthodontists in the Bay Area (including Dr. Bert R.) for their initial consultation. Each of these orthodontists had been highly recommended to us by acquaintances. Everyone except Dr Bert mentioned they need to remove 1-2 permanent teeth. Dr. Bert listened to my request of not removing any permanent teeth and was open to tweaking the treatment as-it-goes. A couple months later for our second child, he again listened to my apprehensions of not having to remove permanent teeth or putting jaw expanders, tweaking the treatment during its course accordingly. I am thankful that they involved a parent's (my) opinion and agreed to do it in a conservative manner, instead of the more common (yet excessive) ways.
Their treatments were supposed to last for 18 months but lasted for 24 months (due to both cases being quite complicated) but they didn't charge us anything extra at all. In fact, Dr. Aaron was always available for emergency help via text as needed.
At the end of their treatments, the smiles of both my children and teeth have become beautiful & transformed completely without having to lose any permanent teeth.
A big 100/100 to Dr Aaron & Dr. Bert and their office. Highly recommend for anyone seeking out orthodontics treatment.
REVIEW FROM MY FIRST CHILD:
I got my orthodontics treatment relatively late, at an age where most teeth are firm in place and crowding is considered hard to correct. I consulted a few different options where orthodontists recommended surgery for my case, which I was not comfortable with. However, thanks to an awesome, conservative 2-year treatment plan with Rouleau Orthodontics, my teeth were corrected.
My orthodontist Dr. Aaron Rouleau was quite professional--he was dexterous when adapting my treatment every month. Additionally, he was patient in explaining the nuances of each monthly treatment, explaining concepts in simple terms. Furthermore, he was friendly in answering questions and setting me at ease. For me, the most important part was his flexibility--he altered my treatment to make it more conservative when I expressed concerns about surgery or expanders due to my low pain tolerance.
In addition to thanking him, I would like to thank the other staff at Rouleau Orthodontics. They were quite adept at handling treatment and patient with my teeth, making concentrated efforts to prevent any discomfort despite my crowded teeth making treatments more difficult.
Finally, Rouleau Orthodontics' logistics were quite organized--appointments are easy to schedule, and reminders are texted 1 day in advance.
Based on these experiences, I strongly recommend Rouleau Orthodontics to anyone seeking braces treatment.
REVIEW FROM MY SECOND CHILD:
Rouleau Orthodontics has transformed my smile. My teeth were extremely crowded; and since I was already 15 years old, I didn't have the flexibility that younger children did. Most orthodontists recommended that I remove a permanent tooth and get permanent jaw expanders. However, Rouleau Orthodontics were receptive to our concerns about these permanent options. Unclear how effective the brace treatment would be, we started my braces with Rouleau as they agreed to doing it in a holistic way.
With careful orthodontics assistants and creative Doctors, Rouleau Orthodontics kept close watch of my teeth through the treatment, adjusting the plan depending on how my teeth were moving. And 2 years later, my teeth are fully straightened! read more