I asked to catch trout, and I caught trout! Beginning to end I had a wonderful experience booking…read morewith Tom. It was my first time fly fishing and Tom was an amazing teacher. Being on the boat for less than an hour I caught my first fish. Tom knew exactly where to go to catch specific species and knew how to do it AND teach it quickly. He was so obviously experienced it was a joy to be one of his clients and learn from him! He also rowed a boat up and downstream the river like an Olympian, lol. He knew so much about all the fish, birds, bugs, too. He was super nice and gave me the guidance I needed to catch what I wanted and was endlessly patient, kind, and encouraging even with all the mistakes I made. As a woman who has been on other charters where the guides treated me inferior to men, I had the opposite experience here. Tom went above and beyond to make sure I had an exceptional time. We will be booking again.

It should be noted I rarely leave reviews about a business unless I've experienced exceptional…read moreservice or extremely horrible service. With that being said, I can't rave enough about the Reel Anglers Fly Shop and the owner Tom. I first met Tom a few months ago. I called his shop and was looking for a guide for the Lower Yuba River. I had been there several times and couldn't figure out how to fish it. I looked online and saw several other guides, but I chose Tom because of past reviews, his knowledge/experience with the River and the conversation I had with him over the phone. We met on the River. Tom was on time (ready to go) and eager. I brought a friend with me who had zero fly fishing experience. Tom spend about 15 minutes with him and showed him the basics. His teaching method was perfect. He didn't overload my friend with a ton of information, but gave him enough to grasp the concept and build on it. We fished the full day. Tom provided an excellent guide service 2nd to none. He told us where to cast (provided additional instruction to my friend about casting), told us to mend the line when needed, put new flies on when needed, dressed the flies, and he rowed his butt off. My buddy and I had plenty of opportunities to hook up but we missed them. No fault to Tom. Needless to say we did not get skunked! We had an awesome time on the water and like I said the service that was provided was top notch! The review doesn't end there. Due to my experience with Tom, I thought I would visit his fly shop in Grass Valley - it's about 20-30 minutes away from where I normally fish. His shop was well organized and had all of the gear you would need for fly fishing. I've mentioned this before, but Tom's knowledge really shines. I asked him what flies he recommended. He picked out a few - that day I got several to the net on the flies he picked out. Lately, I haven't had the chance to go to the fly shop so I made (2) phone orders with him. Here's why I'm writing this review - there was a mix up on getting my order shipped by Tom's local shipping business. My package was sent to Tom's fly shop instead of my home. I called Tom on Thursday of this week and told him I didn't receive my package and that I was heading to the River on Friday. Tom told me he would meet me there, give me flies that I would need, and at no charge. I couldn't believe it - because of that I will be a customer for life! I'm looking forward to the next drift trip with Tom! Thanks again!!

Customer service is really unpleasant. 1st person I spoke to was super vague when I was trying to…read moredetermine what my options were for tent not working properly. Rather than directly and clearly answer my question about my options for repair, she said "you got 8 years out of the tent, that's pretty good" And when I said "is that how long you expect your tents to last?" she said "I was putting words in her mouth". What else does that mean coming from a company representative? Why not just say something straightforward like, "no, we really do want our tents to last a lifetime, I'm sorry it's malfunctioning." Henry, the owner, didn't give my questions any real thought or reply. Really annoying to get no clear answers when trying to diagnose the problem. In contrast I had to make another call about completely different company about malfunctioning equipment and got clear answers, a kind tone of voice, and helpful suggestions and options. Like night and day. Tarp tent really needs to clean up their customer service. I won't be buying from them again.

I had recently a very negative experience with Tarptent. I purchased a tent recently from…read moreTarptent and paid for expedited shipping and wrote in the note that I needed it ASAP. I also added the extra poles for free standing. This is near the winter, I live in a northern state, and I can only seam seal it myself indoors. So I paid for 3-day shipping which was 30 dollars. In fairness, Tarptent did give an upgrade to two days, however I still paid 30 dollars keep in mind for a fast delivery. I ordered a seam sealer and was ready to seam seal it when it arrived so I could head out with friends. When it arrived, I was instantly disappointed as I set out the tent getting ready to apply the seam seal. Realizing they forgot to pack a freestanding pole... Now I am out the 30 dollars for the fast shipping, and this is not refunded to me even though they are the ones who made the fast shipping worthless because TarpTent forgot to pack a pole. I packed and shipped it back with a required signature as I didn't need any more issues. Another 40 dollars gone. Did I ever get an apology for their mistake? No, only when I fished it out by asking if they seen why I was returning it? The response was a blow-off apology of "We are sorry for your experience." The end. Not one apology for their mistake, or if there is anything they could do. It would of been nice to at least refund the shipping to me since this was THEIR screw up. So I am out now 70 dollars total in shipping, and a waste of time dealing with this company. I would if you are interested in their products, search around for a different company. If this seems like customer service that you would like, and to be out 70 dollars, no apology, no message saying sorry for their mess up, no apology for my time wasted, no apology for 70 dollars gone, no apology for not packing the most critical thing for a tent... 1 of the two poles REQUIRED for freestanding, then sure, go with this company. I certainly would never spend a dime here, nor will I ever advertise for them as a good company. To waste more time to leave a negative review is even more frustrating, but how this company's customer service handled this was 0 out of 10. I ended up buying another tent from a different store, and have been happy. Thank you for the time to read this, I hope you have a great day, and please consider this experience of mine if you are thinking about buying from Tarptent.

Auburn location must be closed. Went buy and all the pamphlets outside are weathered. No sign on…read morethe door stating what's up, nothing I could find on the internet that said it was closed. Waste of a trip.

I needed to rent a snowboard for my son's first snow trip and Corey was amazing! They had a great…read moreselection and had us ready to go in no time. Thanks! The service and prices were amazing! We saved s much money renting from them rather than where he is going to go boarding.

We don't get to come out here a lot, but I absolutely love this bass pro shop. They have the best…read moreSanta Claus in all of Ca-Sacramento Northern area. I beg you to disagree with me. The options of boats and everything that they have out is many many I could get lost in the store It could overstimulate you a little bit because there's just so much however, the aisles are so big and everything that it kind of makes up for it Everything is immaculate clean it's the first time I use the restroom. The restroom is huge. The staff is always very nice. They greet you when you come in they greet you when you leave. The only problem I have is that I don't have a $10,000 credit card for this place. Or maybe that's a good thing They have so many lures to choose from I could get lost looking at them, but love that for me for fishing. I love that they have a variety of fishing poles and they also have cookware there. If you did not know that if you need to go camping this is a great place to go value wise. I would say great prices great material clothes wise. I have sweatshirts that I've had for over 3+ years and they've never got ruined in the washer and dryer and I got these ones on sale for like five to $10. I've been waiting for that sale again. I think I miss it. However, I must say hands-down they have the best quality clothes. They have a lot of options of stuff. If you know somebody that's having a baby. You're going to a baby shower you could come here and find some cool stuff for them and get out and get to see stuff you want to see as well.

Our annual holiday tradition...photo with Santa at Bass Pro Shop. Easy booking online. Show up,…read morewait in short line and then it's picture time. My daughter loves talking to Santa and then getting a candy cane. The elves are always helpful. This year there were a few photo ops outside as well. So fun! Photo is free but we always get a digital copy. Not too expensive. And comes straight to your inbox.

I had a great experience coming here. I'm new to knives and had a problem with my Benchmade. Even…read morethough I didn't buy the knife there, Greg fixed it for me in about 3 minutes! Then I couldn't help myself and bought a Spyderco PM3! I'm bummed the shop is moving to Florida but I'll still buy from them on line. Thanks to Greg for the great customer service, I'll be a return customer!

I've been incredibly neglectful with my knives (both kitchen and pocket), so I dropped by with some…read morein varying conditions looking to get some assistance with sharpening them. The staff was super helpful and they helped fix up all of my knives- they're super sharp and clean now and ready for the kitchen!

Really appreciate the quick service for snowshoes today. Very simple process with $15 for the…read moresnowshoes and $10 for rentals. Equipment was good and we enjoyed a solid first experience on the recommend Emigrant Trail. Very fun day - THANKS

Good selection of products and the staff is super nice and knowledgeable. Bought a bike rack from…read morethem and they had it unboxed and ready to go when I arrived.

All the reviews are correct. That's what makes this place…read morecool. Boaters and skiers selling stuff to boaters and skiers. The prices are very fair for new gear. Selection is good. There are deals to be found. And it is hard to find used rafting equipment, so we can all be thankful someone has some available. If you get the chance to talk to Guy you will learn something. Nothing flashy. Not REI. But my experience was great this week.

I ventured into this store for the first time today, as I was in the market for a kayak. Did much…read moreresearch online, and was lucky enough to come across their website. It was a quirky little place, but was very helpful and had very helpful and accommodating employees. Guy the owner was an incredibly helpful man, very interesting, and full of knowledge, experience, and want to be helpful. I was geared up with everything that I could need to become a first time kayak owner. Guy gave great information and discounts on gear for a limited time. Staff helped me get my new kayak fitted to me and my dog appropriately and onto my car and strapped down efficiently. What more could a girl ask for!?! FYI... if the cute blonde gentleman (Mike) that helped me shop and strap my kayak on my car is in the market for a date... call me

Large store with a good selection…read more Sportsman's Warehouse, in my opinion, is a discount Cabela's. They cater to the north valley outdoor enthusiast: hunting, fishing, shooting, camping, barbecuing, you'll find your items here. This store is fairly new and is located within North Valley Plaza in the building once occupied by Mervyn's. The plaza has a lot of free parking and is easy to access from both the Cohasset Road and East Avenue freeway exits. I enjoy coming here to stock up on pellets for my Traeger grill. Easily the lowest price in town here. There is always a good selection and a wide assortment of options. They seem to have sales often as well which makes shopping here all the more enticing. The staff have always been friendly and helpful, too. You won't get a true Cabela's experience here, but definitely come if you are in need of outdoor gear at a good price.

Wanted to buy a gun and go through the process, guy behind the counter was less than helpful and…read moreacted like he couldn't wait for me to go away and never come back so that is exactly what I am going to do, NEVER COME BACK.

Friendly staff, clean store and well organized. I know they've only recently opened but the…read moreselection has gotten filled up pretty fast. They have a lot of outdoor selections you might need for the snow, hiking, sports ect. A ton of animal beds for great prices.! Good name brand items for great prices.

This used to be an OfficeMax. It's a large space and they have a broad selection of stuff but at…read morethe end of the day, there is no specific area in which they specialize. It feels like it's a surplus store. They bought too much of a certain item so it lands here at discount. Is that the case? No idea. It also feels like it's what is needed in this town. Instead of running off to San Francisco or Sacramento, you can find clothes here. There are going to be plenty of other retail outlets doing similar things like Nordstrom Rack over at the old U-Mall. Would have been nice to have had this here in previous years though. It was also a lot of different specialties under one roof. A bit of the jack of all trades, master of none style. Buy shoes, dog food and a bicycle? This is your place. No one is going to want to do that though. Or surprise me...I'd like to see something land in this retail space and thrive for more than a few years at a time. From AI: Sierra Trading Post opening in East Hanover Sierra is known as an off-price retailer specializing in outdoor and activewear apparel, footwear, and gear. They offer a wide range of products at generally lower prices than department and specialty stores, with savings typically ranging from 20-60%. Sierra is part of the TJX Companies, which also owns T.J. Maxx, Marshalls, and HomeGoods.

The owner was very helpful and nice. They had exactly the…read morepair of Dansko shoes I was looking for.

No, I do not recommend. Two years ago I bought a $200.00 pair of shoes. The salesman said he was…read morea podiatrist and he was not. They were the worst fitting shoes I have ever had. They recently went to a thrift store. Walked in with my husband two days ago and the tall and slender man behind the counter made no effort to help us. We both might have purchased shoes, but due to the sales attitude we left the store. No way to run a business.