There is a problem with this store. It is not the price, not the selection, and not the sales…read morestaff--the young lady who helped us was really excellent; helpful, forbearing and a pleasure to deal with. The problem is those silly, tiny-little shoe horns they offer us to try on shoes with. Honestly, this company would do themselves, and their customers, a BIG favor by investing in some respectable, functioning, shoehorns...The ones they have are ridiculous and make trying on shoes an unnecessary struggle. Here's some advice: You'll sell more shoes if the experience is pleasant all around, and not a struggle.

Horrible customer service. I ordered a pair of Birkenstock sandals for my granddaughter's birthday…read more I received an email saying they have been delivered but they were not. I called the store and the manager who was condescending and rude as soon as he answered the phone, told me there was nothing he could do about it the problem was between me and FedEx. I would think since I ordered the shoes from Famous Footwear they would help me locate my order. When I asked to speak with the manager the person on the phone said he was the manager. When I told him he was being rude he yelled 'Jesus Christ". I was shocked to say the least. I still have not gotten my granddaughters Birkenstocks. I have sent several emails to Famous Footwear but nobody has bothered to call and offer any help locating my order or even to ask if I had received it. Definitely will never do any business here again.

The owner was very helpful and nice. They had exactly the…read morepair of Dansko shoes I was looking for.

No, I do not recommend. Two years ago I bought a $200.00 pair of shoes. The salesman said he was…read morea podiatrist and he was not. They were the worst fitting shoes I have ever had. They recently went to a thrift store. Walked in with my husband two days ago and the tall and slender man behind the counter made no effort to help us. We both might have purchased shoes, but due to the sales attitude we left the store. No way to run a business.

This is the brand new store that just opened last Thursday! It is replacing the smaller store in…read morethe same shopping center! I went there this morning to buy some goggles because I am a lap swimmer. Unfortunately they don't open until 10am so I will be back today to take more photos and purchase a pair of swim goggles. This is bigger than the old Big 5 and appears to have more choices. I just love a new store! They always have apparel and sometimes really good prices on athletic shoes. Grass Valley is growing and this store will be great for active people! Camping supplies..men and women's clothes..and so much more. Love all the gadgets they have as well. Plenty of parking. It is In the same shopping center where the new Target is located. It is located at 135 west McKnight way.

Had to but a duplicate fishing license that apparently I didn't know I needed until I did.read more

An awesome spot. Top of the line brands with expert service and advice. I have never had a bad…read moreexperience with product or service.

I showed up at 5:30 tonight on friday only to experience 5 young employees that were standing and…read moretalking to eachother in a circle around the register. They seemed annoyed if i asked a question for help and reluctant to leave their talking circle. Maybe its at the end of a long day for them, but for me too, and would have been nice to at least feel welcome. Lost my interest to do business there despite needing a jacket for the snow park tomorrow. If the owner sees this and there are vide cameras, i would recommend checking them at that time on the date of this review.

Grass Valley has sure come a long way! A board store right there on the main drag? Who would've…read morethunk it? As board stores go, Good Times stocks all the basics. You can buy your cool clothes, your cool shoes, and build your own cool skateboard from the deck up. It's clean, uncluttered, and the staff really know their stuff! I'm a big fan of supporting local skate businesses, especially now that there are so many chain mall stores competing for your business with lower prices and easy access. Still, I'll take an Indie store over a chain store any day! Bonus points for having a 50%-off sale rack! I like cheap. And extra-double bonus points for giving us a whole stack of free stickers! Our son's stroller is now the coolest stroller on the block. He especially loves the "I (heart) Skate Moms" one. Grass Valley, home to a world-class skate park, is also now home to a pretty slick little board shop too. It's not all antiques, pasties, and chocolates anymore! Look out, Gold Country...

To the guy selling boards today no reason for such attitude. It's about getting the little girl the…read moreright board not about making a sale. After we left we found the board he said we won't find.

I was very impressed with the service I received at this store. We went in to get dance shoes for…read moremy daughter and she got the wrong size. We brought them back and the owner happily exchange them. She was just so sweet, a characteristic that is hard to find in this area. The store is clean, well organized and has plenty of parking. Great job, Escott Place!

From the owner: escott place is a Dancewear store for children, men and women we specialize in dance…read moreshoes,clothing including activewear

I've been coming in here for a few years now. John is super nice and super knowledgeable about air…read moretanks, airsoft, and pre-charged pneumatic airguns. He is always a pleasure to deal with and I'm super thankful to have this shop in our area!

Came to the store with my son to get him an airsoft gun for his birthday. We received fabulous…read morecustomer service. Very knowledgeable and helpful. Love supporting a small business and will definitely be back!

I asked to catch trout, and I caught trout! Beginning to end I had a wonderful experience booking…read morewith Tom. It was my first time fly fishing and Tom was an amazing teacher. Being on the boat for less than an hour I caught my first fish. Tom knew exactly where to go to catch specific species and knew how to do it AND teach it quickly. He was so obviously experienced it was a joy to be one of his clients and learn from him! He also rowed a boat up and downstream the river like an Olympian, lol. He knew so much about all the fish, birds, bugs, too. He was super nice and gave me the guidance I needed to catch what I wanted and was endlessly patient, kind, and encouraging even with all the mistakes I made. As a woman who has been on other charters where the guides treated me inferior to men, I had the opposite experience here. Tom went above and beyond to make sure I had an exceptional time. We will be booking again.

It should be noted I rarely leave reviews about a business unless I've experienced exceptional…read moreservice or extremely horrible service. With that being said, I can't rave enough about the Reel Anglers Fly Shop and the owner Tom. I first met Tom a few months ago. I called his shop and was looking for a guide for the Lower Yuba River. I had been there several times and couldn't figure out how to fish it. I looked online and saw several other guides, but I chose Tom because of past reviews, his knowledge/experience with the River and the conversation I had with him over the phone. We met on the River. Tom was on time (ready to go) and eager. I brought a friend with me who had zero fly fishing experience. Tom spend about 15 minutes with him and showed him the basics. His teaching method was perfect. He didn't overload my friend with a ton of information, but gave him enough to grasp the concept and build on it. We fished the full day. Tom provided an excellent guide service 2nd to none. He told us where to cast (provided additional instruction to my friend about casting), told us to mend the line when needed, put new flies on when needed, dressed the flies, and he rowed his butt off. My buddy and I had plenty of opportunities to hook up but we missed them. No fault to Tom. Needless to say we did not get skunked! We had an awesome time on the water and like I said the service that was provided was top notch! The review doesn't end there. Due to my experience with Tom, I thought I would visit his fly shop in Grass Valley - it's about 20-30 minutes away from where I normally fish. His shop was well organized and had all of the gear you would need for fly fishing. I've mentioned this before, but Tom's knowledge really shines. I asked him what flies he recommended. He picked out a few - that day I got several to the net on the flies he picked out. Lately, I haven't had the chance to go to the fly shop so I made (2) phone orders with him. Here's why I'm writing this review - there was a mix up on getting my order shipped by Tom's local shipping business. My package was sent to Tom's fly shop instead of my home. I called Tom on Thursday of this week and told him I didn't receive my package and that I was heading to the River on Friday. Tom told me he would meet me there, give me flies that I would need, and at no charge. I couldn't believe it - because of that I will be a customer for life! I'm looking forward to the next drift trip with Tom! Thanks again!!

The owner is SO nice and helpful! Cute styles. Always new items to shop. Affordable fashion =…read morewin, WIN!!!

I LOVE this store. Every time I go the have so many new things that are all SO cute. The prices are…read morealso super reasonable. You will pay more online, than at this local business. I definitely recommend it to everyone.

I had a great experience coming here. I'm new to knives and had a problem with my Benchmade. Even…read morethough I didn't buy the knife there, Greg fixed it for me in about 3 minutes! Then I couldn't help myself and bought a Spyderco PM3! I'm bummed the shop is moving to Florida but I'll still buy from them on line. Thanks to Greg for the great customer service, I'll be a return customer!

I've been incredibly neglectful with my knives (both kitchen and pocket), so I dropped by with some…read morein varying conditions looking to get some assistance with sharpening them. The staff was super helpful and they helped fix up all of my knives- they're super sharp and clean now and ready for the kitchen!