I would like to give it no stars but since that's not an option, they get one. I ordered a pizza 2 hours in advanced, as well as called 45 minutes before the timed order was to picked up, and was assured it would be ready. By 6pm it was not ready. My husband was on his lunch break which is why we had it as a timed order. The manager said the pizza was just put into the oven as there were other orders that got mixed up. It didn't seem like she cared that the time order was late, or that I was upset. I tried giving them another shot but they messed up. Will never go again!! read more

Horrible customer service. Sounds like they don't want to be there and they don't seem to listen very well. I was put on hold and then hung up on the first time I called; second time I was on hold for over 5 minutes. I had called to confirm my online order (it says to do it) and the guy kept saying "okay, but what would you like to order?" I already ordered, just calling to confirm. "Uhm... What are you ordering?" Hopefully I get my pizza... read more

Every time I called her to order a pizza I'm on hold for at least 15 minutes sometimes as long is 23 or 24 minutes that is ridiculous I am no longer going to use Mountain Mikes as my Pizza guy read more

My pizza took 1 hour and 40 minutes to be delivered after beeing told it would be 45 minutes .

Mountain Mike's Pizza is a good place for the community of Patterson. They have hired a lot of youth over the years and gave the opportunity to many of the Patterson students. That is a big Plus! as you know many young people call in sick on Mondays and sick on Fridays. And this place still has offered many in Patterson a job. Thank you Mountain Mike's Pizza. I'm a big fan of your chicken bacon pizza. I hope everyone remembers how the local shops have helped many of our youth and have been doing it for years read more

I love Mountain Mike's pizza but this location is terrible. The delivery time is always around 90 mins and this last time I ordered was the worst experience ever. After waiting the 90 mins, I called and they said "Oh we have been meaning to call you...your ticket got lost. It's going to be at least another 30 mins." The most she would offer me to make up for it (which I had to ask for, she did not offer), was a $3 credit on another order. Unfortunately I will never be ordering from this location ever again. The manager was very nice and respectful but I'm assuming their company policy was what was crappy here. So, slow business, lack of customer service on updating their customers, and crappy ways of making up for it... bleh. read more

The pizza is still good but the service sux ass. Not the first disappointment. Ordered salad bar. Out of dukes. Asked for them. Never came. Pizza finally came. Asked for parmesan and they were out. They sent another customer to my table to bring it to me? Cant wait for round tabel!! read more

Mountain Mike's Pizza is located in the corner of a shopping complex that is pretty out of sight if you're not paying attention to it. Once you find it, then everything else is pretty straight forward. Upon walking into the place, it is fairly clean. Nothing unusual about it and just seems like a decent place to have a slice of pizza. What was unusual is their hours of the "All You Can Eat" as their cut-off time was at 1pm. Thought that was unusual since most people's lunchtime starts at noon. Either way, it seems as though the employees there don't know what their policies are when it comes to the "All You Can Eat". Having been there several times to take advantage of the lunch promotion, some have given us a salad plate for salads, some have said we have to PAY for our salads because it was not included, and some have said we can only go ONCE to get the salad and every visit to the salad bar thereafter will cost us more. Ummmmm.....yeah, a bit confusing there so we just stopped going. Their arcade area is a bit depressing. Old games that are older than my kids. At this point, I'd much rather have a dart board on the wall and call it the arcade center. There are other pizza places in Patterson but if I have to get one because I don't feel like driving into the downtown district, then I'll grab one. Otherwise, I'll be skipping Mountain Mike's Pizza until all of the employees are on the same page. read more

Im giving 2 stars because delivery driver was nice . Called at 1:45 placed delivery order. Called back at 2:55 and they said order was messed up. Finally got pizza at 3:25. Gave us soda i dont even drink. I think order should have been free. read more

One star cuz I have to give at least one... rude ass hell. They were an hour late for deliver. Called to see what happened then they hung up on me.. I was a faithful buyer at least 2 times a week... never again.. I will never buy mountain Mikes again. All they could do was 5 dollars of my next order.. that is ridiculous. Horrible customer service read more

Great pizza but service is TERRIBLE. I recently placed an order for delivery and when my order didn't show up an hour and a half later I called them to ask about it. I got put on hold for about 10 minutes, had to hang up and call back because they never picked back up. They apologized and said they would send a free 2 liter with my order. Driver showed up with just ONE of the items I actually ordered, someone else's combination pizza, no soda, no breadsticks, no wings. I can't wait for Round Table to come back to town. read more

This use to be a great place for pizza and service but few years back the old owner sold to the new one and this place has went downhill on everything but the prices and those went through the roof. Couldn't pay me to eat here simply because service is sometimes more important then the quality of food and it starts from the top. Owner is horrible likes to argue with everyone even when they made the mistake. Small town service is key because word spreads. Sad read more

Not sure what's going on with mountain Mike's since Covid started?? I wanted to get a salad bar today and they said I can have cheese and cucumbers and a few other items but no garbanzo beans or beets or anything they have to get from a can. I was really confused by that and it is starting to remind me of the Nazi soup kitchen on Seinfeld. They said they would have to make the salad for me as well. Hey everyone you can go right across the street at round table and get garbanzo beans and beets and and whatever you want on your salad you can do it yourself and have a full salad bar so I would suggest spending your money there:)) I want to add a My cousin Vinny reference not sure about the grits or catching covid at one restaurant or another that are only across the street from one another. Is everybody just making up their own rules? Not very good for business!!! read more

Pizza is always good, but they really need improvement to the salad bar! Ate there tonight bought 2 salads and returned them because salad was brown and watery. When asked for a refund the manager was in NO hurry to do it. Ate our meal and had to ask again for refund. With demand of refund they didn't offer to fix it the salad bar. When placing our order the girl asked if we wanted the buffet but the lack of choices and the appearance of the pizza and bread were not inviting so we bought our own fresh pizza. Mountain Mikes should really improve on customer service and the display of food! read more

Went with the family. Workers are really nice. Pizza was great

Their pizza sauce has a lot of spices. The pepperoni is spicy, but delicious. I like ordering takeout because they make it easier. They can take credit information over the phone. read more

Try take forever, even when your eating in. It's always hot in there but the pizza is pretty good.

Mountain Mike's lunch buffet in Patterson sucks 45 minutes they brought out 3 small pizzas for 20 people. What a joke to call this a buffet. Pizza was sorriest I have ever had no wonder lily Caesars is always busy. Bye bye mountain Mike you don't live up to the hype read more

Mountain mikes has always been a Pizza chain that i thought "man, just a few changes and they could be so much better". Overall they have been ok for us the 3 times we have been to this one in patterson. My only gripe.. when you ask for extra sauce on the pizza.. they actually give it to you!!! their pizzas are ALWAYS dry!!! Every single one i have been to across california is the same way. Always dry! "shudder" Other then that its always clean, the salad bar is always well stocked and seems fresh. People have always been nice to me.. "though i have gotten some 'sas' when i made them come back and bring me a fresh pizza with the extra sauce i ordered for delivery. read more

I don't know where to start. I came in, starving, 3 people in line looking like they had been waiting awhile. 2 or 3 waitstaff behind the counter running around like they were fairly stressed. Door dash pickups coming and going.. so a couple comes up to pay, they take their pizza, then leave. For me, another 5 minute wait to order.. second dude comes up to pick up, pizza not done, he pays with coupon.. $61 for 2 pizzas, 1 really large and another large.. insane! ($61 real US Dollars!!!!) no drinks, just 2 normal frickin pizzas.. he sits and waits as well, old dude comes in to pick up, his pizza has been sittin in window since I walked in.. phone rings, I hear the conversation : previous customer was handed the wrong pizza 10 minutes ago. Dude in phone tells them he sees their order here, he gave them wrong pizza by mistake. Wow, how hard is this job anyway? Just after he hangs up, I order a large pizza and breadsticks and ask for a beer on tap, he tells me those aren't working. I say ok, what other beer options do I have? He walks halfway to the little cooler on the counter and then comes back and tells me you can have a bottle of corona or some other bullshit beer, I look in the cooler from where I'm standing and all I see are sodas. So I'm confused, I don't see a corona but he charges me for it anyway.. I pay my $41 for this apparent pizza with gold bars on it, and start my 30 minute wait. About 2 or 3 minutes go by, and the customer that had the wrong pizza came back and swapped out the pizza for the correct one.. the box was clearly opened a few times and wasn't closed properly when they put it on the counter.. I thought to myself "this is going to be interesting", let's just see where this goes.. He puts the pizza to the side, then calls up the young lady that was waiting patiently, the one that was there before I got there.. He put another pizza on top of it and called her name.. fortunately, she was watching this whole fiasco as well. She walked up and said "you're not trying to give me that pizza are you"? He just looked at her like why what's wrong there's nothing wrong with it, they didn't open it.. we were both like.. are u fuckin kidding me?? They left with the pizza for 15 minutes you stupid fuck, you have no idea what they did to it! Even if there wasn't some rampant pandemic going on, that would be uncalled for. This guy is just frickin clueless. He couldn't believe she didn't want the used mistake pizza. Immediately after that another customer walked in and said you gave me the wrong pizza. OMG.. The young lady kindly asked for her money back she said just give me a refund, not happy, the phones were ringing, computers stopped working shortly thereafter.. just a shit show.. I paid for my pizza at 10 minutes till it was delivered at 8:30. So they get two stars for being within somewhat ballpark of the half an hour estimated time. I'll give them another half a star for being nice and friendly and apologetic, but this kind of shit shouldn't happen in an establishment as well respected as MMPizza. I'll never go to this one again. read more

The Pizza is great. The service however is another story. When you finally do get through you are placed on hold multiple times. We went there once for the Tuesday Pizza Buffet it took them about 6 minutes to charge the 4 people in front of us for their buffet. Then they had 1/2 a pizza for everyone. We had to wait 20 minutes for a small pizza to share with the other family. Hardly worth the money. I get that there isn't much competition but the owners should at least care how their customers are treated and why spend all the money to have a business if you don't care about it or the community you're serving. read more

Never a bad experience with our Mountain Mike's pizza order. We usually order for delivery and they are accurate on their quoted delivery times. I also use coupons every time as it is so much cheaper. The delivery staff is always friendly and our pizza is still hot when we get it. With Lamppost closing this is our go to for pizza now, no complaints~ read more

We order pizza from this place at least once a week pizza it's good customer service is cool

TERRIBLE‼ Im visiting my mom and wanted some pizza due to my service and pizza at Mountain Mikes in Oakley is always delicious. Well first we had to order $50 worth of pizza then we get chicken that looks like they killed the chicken babies and cooked it. Our pizza was dry and one of them appeared to be cheese free. I called in at 1158am hoping to get pizza by 1. Was told a hour in a half and didn't get pizza until 238pm. How can you hold a popular business name with terrible service and food? Im DONE. This is unacceptable. read more

Walked in to place my order and paid. Lady said 15 minutes and told her I'll wait in my truck. After 15 -20 in the sun another lady walks out empty handed and said they messed up so it will be an additional 5 minutes. They did offer me a soda or anything to drink because they screwed up the order. So 10 minutes later they come bobbing out with my pizza like "no big deal we always screw up orders " doubt im going there again ! read more

Called the Patterson location at 9:40pm to place an order, website states to call since they close at 10:00... the workers hung up on me 3x, then the phone just continuously rang. ‍ read more

Too expensive. They know they have almost no pizza competition. Also the customer service is very poor. If it wasn't for the fact that I had no other pizza selections I would have discontinued eating there long ago . Every time I order a pizza and drink its like 38 dollars ! Really! I will give them 1 extra star because they helped fundraiser for a family in need a burial funds! Community service gave you an extra gold star ;) read more

Literally the worst Pizza Place in Patterson. They told me 25min on the phone. I showed up about 5min after the 25. Order was not ready, went to the store, came back 20min later to pick up and they forgot to add my wings. So the 25 turned into an hour and a half. Couldn't give me a refund because cashier didn't know how and the manager wasn't around. read more

I ordered online for delivery and waited 2 hours so I called and they said the driver hasn't left yet so I go over there thinking it was going to be faster and I get there and the pizza was still not ready so I had to wait longer, then I get the pizza like 30 minutes later and they made it wrong. This place is horrible read more

I ordered just a large pepperoni pizza online. Came 30 mins after I ordered it and he tells me 10 mins still. Come back and he tells me he needs to remake the pizza. Why THE FUCK would I order online just to wake awhile outside the store. Defeated the whole purpose of online ordering. Doesn't even explain to me why he need to remake my pizza or apologize. Shit ass store domt even bother unless you want to wait 1 plus hour and another couple "10 more mins sir" for you Large pizza. read more

The pizza is good or great if you compare to its nearby competitors. We decided to stay and eat there. First thing I do is check out the restroom, you can tell a lot by how clean a business restroom is. If it's not clean most likely their kitchen is not either. This facility is clean. Customer service is good. I didn't give five stars just because I've had other pizza that is better. Would I recommend this place or comeback.... YES, absolutely! read more

Placed an order online for delivery. Waited an hour and a half then finally called in for them to say that they called and left three voicemails to the number left on the online order. I checked the order confirmation and the number on it was correct and I didn't receive any calls or voicemails letting me know they just decided to cancel my order read more

After placing a order for 2 pizzas and wings for almost $80 and the web site tells me that it'll be 70 minutes, they call me to tell me at least two hours. They promised it would be warm food. The pizza was NOT warm....over priced and poor service. Not going to order again. read more

Mountain mikes is the best pizza place ever they pizza is amazing and they're wings are amazing

Customer service sucks, and on top of that attitude like if it was my fault, I'm just trying to get some food. Sad but true! Good luck to this place! read more

Poor customer service not friendly at all! Xl pepperoni pizza was $36 salad bar $7 but you only get one trip and a tiny plate! What a rip off! read more

The pizza was ok, but I had the worst service of my life. Me and my wife had just moved to Patterson a couple of weeks prior to our visit, and after having some pretty underwhelming pizza at Lamppost, decided to give MM a shot. We ordered a deal they had online (one large specialty, and a large one topping for $5 more), and completely overlooked the part that says you have to print out the coupon online and bring it in, as my wife and I have no internet as of yet, and she placed the order on her phone's web browser, and of course the printing out part was in fine print. We make our order, go down to pick it up, and the girl behind the counter asks if we have the coupon. I tell her no, we just saw it online, she brings up a manager by the name of Amanda, and the manager says we needed to print the coupon and bring it in. I proceed to inform her that I don't even have a printer, and she tries to "help me out" by offering me some other coupon that would make our order $10 more then the total we were given on the website. I have worked customer service before, and the way any manager should have handled the situation is by offering to do the deal this one time, but to inform me they wouldn't be able to again. I then decided to leave due to the fact that A) she was incredibly rude about it, and B) I wanted to run it by my wife who was waiting in the car. As I was leaving, the manager stated she was going to put a note on our phone number so that we couldn't order from there again, as they had already made our pizza. I simply said "I'll be back" just to temporarily diffuse the situation. After talking to my wife, she went in, paid the ridiculous price, and came back to the car and told me that while she was in there, the original girl that helped me was very sweet to her, but that the manager was still just as rude, not only with my wife, but also with her employees. I can't say that I'll never eat here again, as my choices are fairly limited in Patterson, but I can say that thus far, cooking our own meals is seeming more and more appealing every day, as we've yet to be impressed by any of the food or service Patterson has to offer. read more

I gave this location of Mountain Mike's the benefit of the doubt. After ordering service from this location I can say this is by far the worst Customer Service I've ever had. I've been waiting on my pizza for about an hour and forty minutes. I've tried calling to get an update on my order and I was on hold for 10 minutes w/o any updates on my order. I was convinced I was forgotten about. Terrible service. I refuse to purchase from this location. Update: waited 3 hours for the delivery in total. #receivedcoldpizza #neveragain I can't wait for roundtable to open. read more

Pizza is hit or miss here. It seems that sometimes they are somewhat poorly made, either the toppings are wrong or are off to the side of the pizza itself. Other times the pizza comes out great. I paid online with a credit card and was double charged at the store, situation was rectified by the manager and was given a free order of bread sticks for the trouble. All i can say is, this place needs some work. There aren't many pizza places to choose here in patterson, so i can't say i won't come back, but not something i look forward to. read more

The pizza is fabulous just like any mountain mikes. Why 1 star? The customer service is terrible, the furniture is outdated, their salad bar is one trip only(like what!?!?) oh and beware they are crazy particular with coupons. Like make sure it's printed or cut out cause they're taking them. I think this place makes me so mad because I've never experienced one where everything they do shows that they are cheap and could give a crap less about customer service. How about the tiny baby cups they give you too,tables are sticky, decorations dusty....oh and the bathroom didn't have any trash can...cmon now let's get it together. Be like every other mountain mikes. This place seriously makes me want to go to tracy just to get pizza. read more