I am writing to commend Tom, Manager, A.J.'s Mini Storage, Storage Pro. As a long term Tenant, I…read morehave been grateful for Tom's exemplary management skills. The Facility grounds are professionally maintained, including consistent monitoring and maintenance of secure access for Tenants. He is always available for questions and/or assistance by phone, email and in person during consistent hours of operation. In my decades of contact with facility management through more than forty years of promoting events throughout Northern and Central California and Southern Oregon, I have had the opportunity to work with some highly efficient and compassionate people. Tom Glasure is among the "top tier" of those I've worked with. We are most fortunate to have Tom serve as Manager for Storage Pro's A.J.'s Mini Storage, Redding, CA.

We just moved up to Redding several months ago and we were looking for a place to store our jet…read moreskis and some extra furniture. Tom was absolutely phenomenal, accommodating, professional, and made our move-in experience. Perfect! Their prices are extremely reasonable and the cleanliness of their establishment Was phenomenal! I highly recommend them.!!!!!

John was such a lifesaver for us. We needed a storage unit last minute while moving my daughter out…read moreof college, and I was honestly so stressed. He made everything so easy, walked us through the process, and helped us get exactly what we needed without any hassle. Really grateful for his kindness and patience!

I love the grounds and safety of these units. It is very well maintained, quiet, and safe. John is…read morevery friendly and easy to work with. I highly recommend this place.

Outstanding facility. Super clean, easy access in and out. Very friendly and hospitality excellent…read more Butch is awesome!

High quality service at a great price. The Manager, Butch, is super helpful and agreeable. I would…read moredefinitely recommend this for storage in Redding.

They have a secure location. The people are friendly! I've had stoarage here for 7+ years & never…read morehad one problem!

I attempted to be a customer here about two weeks ago. Probably the worst services I experienced in…read morea long time. I called in to see if they had any units available. The lady on the phone tells me they have two, I'm like great can I reserve one, I will be there after work (few hrs from then). They said sure, took my name and quoted me the price. I get there after work and the lady at the front desk tells me, they actually didn't have any units available and it was a "clerical error" and she wished she could have called me back, but did not have my number. I'm like well... OK mistakes happen, can you call me when one comes available. The next morning, I received a call from the same lady saying "hey a unit will be available within the hour, someone is moving out." I'm like OK great I will be down this afternoon. About two hrs later I received another call saying the unit was ready but the front desk would be closing soon, leaving no time for me to actually get there. Funny thing, I was quite honestly awaiting a call saying the unit wasn't available and some excuse, but that came the next morning. A different woman called me, the next morning, to say the unit was not available and that it was a "clerical error" because the tenant had paid for the whole month and she had not moved out(wait what?). Than she offered to put me on the list should a unit comes available. Umm NO Thank you! It was very disappointing considering their high reviews. This could have been a clerical error or something else not uncommon to this area. Either way, it was very UNPROFESSIONAL. I couldn't trust my belongings with someone who couldn't keep track of their units. We surely took our business elsewhere.

If I could give one star I would. Called yesterday around 1pm to get a storage and made a…read morereservation to get it THE SAME DAY May 27th, 2020. I'm 38 weeks pregnant they had me waiting outside the location for over 30 minutes to give me a call back when I told them I was already on my way up there, no one told me that the office was closed and I explained to them I needed the storage cause I had to move stuff out of the place I'm staying so that I can have room for my child. They barley gave me a call back NOW May 28th, 2020 at 2:40pm asking if I still wanted the storage. Horrible customer service I'll never even attempt to rent from them again.

From the owner: American Self Storage in Redding, CA provides secure, clean, and affordable storage units for…read moreresidents, students, and local businesses needing extra space. The facility offers a wide range of unit sizes along with features such as drive-up access, gated entry, and security cameras to keep belongings protected. Conveniently located near major Redding neighborhoods and commuter routes, American Self Storage is an easy solution for storing furniture, seasonal items, business inventory, and household goods with flexible month-to-month rentals and friendly local service.We've also built BRAND NEW state-of-the-art interior units that have roll up doors with keyed entry, cylinder locks, and more sizing! Rent online today!

We have kept our boat at Dry Dock for more than 5 years. The facility is absolutely spotless and…read morethe location management team are courteous, helpful and professional. The spaces are well maintained and our boat has been safe and maintained excellent condition because the facility is well run and maintained. The spaces are easy to get into and out of and entry is available with a code.

Very helpful and friendly staff. Grounds are kept clean. Prices are competitive and reasonable…read more Been a customer for over a decade with no issues.

Friendly staff excellent customer service. Very clean facility. Reasonable rates. The climate…read morecontrol is great keeps everything safe and no worries.

Extremely poorly operated and managed. Owner Wendy really doesn't care about the place. It was…read morefilthy when I moved in, and within a week of starting to move in, somebody tried to cut through the unprotected garage door lock, which are all not uniform and in disarray. Somebody two doors down from my drive up 12 x 24 unit same as unit I rented got broken into and took $4000 worth of electric bikes. Sheriffs reported happens more often than , Has absolutely zero security though she claimed she had security which turns out not to be true?! I made her aware and said she would handle it, yet a Week after they attempted to break in, still no new protective hardware that is secure to prevent further break-ins.. owner Wendy has a very tone deaf, nonchalant, attitude about it. All in all, very disappointed in Poor Customer Service, without customers why have a business, you might as well hand it over to somebody that will run it properly!! Think twice about putting your valuables here as It is a slumlord storage!