moved storage here about 4 years ago within the last year we've been not there very much . come to…read morefind out they have a rodent problem. They've gotten into our storage and ruined many items. They do not cover damages. they are not helpful with offering any solutions I pay $85 a month . do yourself a favor and don't do business with these people.

I had rented one of the rv units (14x48x16ft) over 3 years ago and had a 2nd story built into it…read morethat was 14x20x8My it was full of my grandmothers antiques,, a jetski, brand new tools, my and my daughter's entire life.the unit was illegally taken by the storage facility and the facility supossedly bought my unit during a phony auction.. im not the only one that who's unit was auctioned that day. I  have iron clad evidence they did not follow ca self storage law with any of the 32 units they "auctioned" that day. My unit was over $80,000 in value. They did not send legal proper notice to me,changed the spelling of my name in the newspaper article so i could not find my unit even if i searched for it, did not file liens w dmv for either of the vehicles/marine items required by law to be registered and liens placed on them w dmv, and also emailed me a cut lock notice and advised I had 25 days to pay. This email was sent out more than 36 hrs AFTER they "auctioned" my unit. I have all the evidence and verifiable proof. The person. Handling the office and all dealing gs w my account for the last 4 months was Tucker Shultz. He somehow was also the one on facility video going into my unit before legally allowed by law, he changed the spelling of my name, he put my unit on an online only auction that doesn't even require the business to be legit to list an auction, oh thats right he and the facility bought my unit for 200 bucks and him and his girlfriend were selling all my things on marketplace. When I found out he lied and said he did not have a girlfriend, they weren't the ones selling my things, they blocked me and said it had all been donated to goodwill. Long story, they r going to b answering for this in court.

Mice destroyed all the furniture I had in my unit. Very unwelcoming staff. I felt like I was…read moreunwanted on their premises whenever I came into the office.

FURIOUS -- moved out my items from three different storage units and swept them clean as told to do…read moreby the staff when I first rented them. Was told no need for 30-day notice, to just clean out the unit and remove the lock and leave the door open -- I also have this in print from the storage facility. I did this with plenty of time to spare before the charge date on each unit. I was not charged for two of the units for the month of May -- which tells me they knew I had moved out in an appropriate and timely manner. However, I was charged a fee of $27.50 with no phone call or explanation. Here we are in June, and the units has been empty for two weeks -- cleaned out and no lock -- door open AS INSTRUCTED. My account was charged the regular unit fee on -- not one -- BUT TWO units THAT HAVE BEEN EMPTY FOR TWO WEEKS AND CLEANED OUT AND LOCKS REMOVED AS INSTRUCTED. I have made two phone calls now. One yesterday and left a voice mail to please refund the $27.50 charge that was inappropriate as well as the $70 charge for the month of June. Today, there is a second unit charge for another $70 for a second unit. ANOTHER PHONE CALL AND MESSAGE.......LIVID!!!! ONE STAR IS ONE STAR TOO MANY!!!!!!

I am writing to commend Tom, Manager, A.J.'s Mini Storage, Storage Pro. As a long term Tenant, I…read morehave been grateful for Tom's exemplary management skills. The Facility grounds are professionally maintained, including consistent monitoring and maintenance of secure access for Tenants. He is always available for questions and/or assistance by phone, email and in person during consistent hours of operation. In my decades of contact with facility management through more than forty years of promoting events throughout Northern and Central California and Southern Oregon, I have had the opportunity to work with some highly efficient and compassionate people. Tom Glasure is among the "top tier" of those I've worked with. We are most fortunate to have Tom serve as Manager for Storage Pro's A.J.'s Mini Storage, Redding, CA.

We just moved up to Redding several months ago and we were looking for a place to store our jet…read moreskis and some extra furniture. Tom was absolutely phenomenal, accommodating, professional, and made our move-in experience. Perfect! Their prices are extremely reasonable and the cleanliness of their establishment Was phenomenal! I highly recommend them.!!!!!

I bought brand new stuff and they took their greedy hands and stolen a lot of it. Plus I had a box…read moreof recipes from my family and it was gone. I would give it a 0

I'm not sure how to say the handling of this customer. I…read morefound flightline to house our 32 foot dayboat last October 2025. I was pleased with their handling of my boat into the unit. They offer boat retrieval twice a year. Here we are 5 months later to pick up the boat for scheduled upgrades in Redding. Here's where it got really sketchy. After having Flightline pull it out of storage with their towing tractor without any problems we thanked them and hitched it up and left. About 5 hours later as we are driving the 630 miles home we get a call telling us we cannot bring it back suddenly ending the contract. It was no longer going to be allowed into the 50' storage that I had prepaid a year in advance. The storage designed for boats by lake Shasta. I am extremely disappointed in their weak excuses and do not recommend them to anyone. This is not how to operate a business. Why have 50' boat storage if it scares you to move a 32' boat. By the way the tug is rated to 15000 lbs. Our boat is 8000. lbs Now our boat is homeless with no other availability in the vacinity. Damn you Flightline!