I got to test out their new place by bringing in my e-bike, with a flat tire. Wow, is it ever set…read moreup for business. It's like going into a wide open service center that is specifically designed to stream line your repair needs. I also prefer the new location, nestled in a wooded area that feels peaceful and convenient. While Brent was fixing my tire, I wandered next door to Sonora Press for a project that Todd had just completed. Then to Live Oak Music for a chat with Ron about the next 209 Club gathering, 2nd Saturday of the month around 2 PM. He said Lloyd is having a head liner come for the next get together on Sat, December 13th; a big deal. As I walked back to my SUV, Brent came out with a big smile to announce that my bike was fixed and ready for action. How great is that?

Great cycle shop. They are professional, knowledgeable and very customer oriented. I have purchased…read more4 bikes from them each one a very good match. Their knowledge, recommendations, advice and service are 100% on target. Mt biking is my passion and I depend on Sonora Cyclery to keep me rolling. Excellent value on all products.

I needed to have 2 folding bikes that I was selling assembled and tuned as quickly as possible for…read morea buyer. I reached out to BV Bikes via email through their website. They responded to me within an hour or so stating that they could do the work, and gave me several appoint times. Naturally I chose an appointment time for that day. Because the appointment time was approaching I confirmed with them online, and drove from Bear Valley where I live to Arnold. When I got to their store, it was dark and empty. I tried to call, but no answer. Nobody home. I returned to Bear Valley and hours later received an email from BV Bikes that the appointment times they sent me were not really for 'today' because they were closed on that day ((who knew?!). Nice to learn AFTER I'd already made the 1 hr. round trip. But what was most irritating was their complete lack of acknowledgement of having sent me bogus appointment times, and zero empathy for the inconvenience that caused me. The UPSIDE was I learned we have a bike shop in ACTUAL Bear Valley thru the Adventure Company where I took the 2 bikes and received incredible care and craftsmanship at about half the price. So if you are thinking about having Bear Valley Bikes of Arnold work on your bikes, think about coming up the hill another 30 min, to ACTUAL Bear Valley Bikes in Bear Valley, and be treated right!

They are very helpful and answer a million of my questions! Great prices and I'm very happy with…read moretheir customer service.

// 11 Stars, Because 5 Just Ain't Enough…read more This isn't just a bike shop--it's a little hub of stoke tucked away in Avery. Run by the coolest husband-and-wife (and daughter) team, they're super down to earth and know their stuff when it comes to downhill, bikes, service and gear. But what keeps me coming back isn't just the bikes (though they've got all the good stuff)--it's the community they've built. Friday night shop rides in the summer? Yep. Mini concerts in the parking lot? Totally. Post-ride BBQs and beers? Every time, good vibes only. It's one of those rare places where you walk in for a tune-up and end up staying to hang out. Local, genuine, and just rad in all the right ways. Every time you stop in, you feel more like a friend than a customer. Support places like this--they make mountain towns feel like home.

Stopped by today and the team was super helpful with my mountain bike. We are weekenders and it's…read morenice to see they have great hours on the weekend!!!we are going to make on of the Friday night rides! I wish you much success!

Eric helped find an e bike that changed my life!! My bike is my new best friend. I ride to run…read moreerrands or for the pure enjoyment of it. I couldn't be happier. Eric is always willing to help with small or big fixes, knowledgeable about the area and trails, and is simply a good guy!! Thank you Eric

Brought in a couple mountain bike we bought on Craigslist. Eric hooked us up with getting them all…read moretuned up and ready to hit the trails. Eric was polite and reasonably priced.

Just went in last week for them to check my mountain bike for two problems. They fixed both…read moreproblems on the spot. Excellent service as usual.

I thought a bike shops fixed and sold bikes and parts. This is true if you buy the bike there any…read moreother bike brand they don't sell they won't fix except tubes and tires. When you live in a small town and you want to be a bike shop it shouldn't matter what bike brand is brought to you. You should fix it or close your doors and let a real bike shops open up like I took my bike to.

Went in today not sure what we were looking for for our teen. BMX bike? Ten Speed? eBike? It's…read morealways an adventure! Jay helped us and was great. Ended up with a sit-down scooter, helmet and lock. He was great at talking us through the options on all items and gave us a great tutorial on the scooter. The place is a pretty serious bike shop with a tremendous selection of everything you could want. Great selection at many price points, friendly service, ample parking. So happy we found them. Postscript: We had a small issue with the bike and had to come back and they were great about straightening it out. Very cool spot.

Fantastic service…read more I accompanied my friend as she dropped off her bike for a tune up and minor repair and was taken aback by the great service they provided here. We headed straight back to the service department. She let them know what she wanted done and asked for suggestions on which products she should have installed. The employee was fantastic! He showed us all the options for things like handlebar wraps, clip in pedals, and clip in shoes. He was incredibly knowledgeable about all of these things and was able to tell us the difference between the different price tiers for the items. When looking at shoes, he helped with sizing and quickly checked to see if they had the color and size she needed in their stock. Unfortunately, they were sold out of the specific set she wanted but he offered to order them online for her. He was very friendly and charismatic! The turn around time for the service and install was very quick. We dropped it off on a Thursday and was told that it would be ready by the following Monday. The bike looked great! It was super shiny and clean. The wraps were installed beautifully. The bike just looked great overall. I was surprised to see how affordable Fun Sports Bikes is, especially considering all she had done on the bike. I would definitely bring my bike here again!

We had a gala of time over 3 days. First day was Snow tubing…read more(they were not open for sledding)... while it was crowded being the 2nd day after the first snowfall of hte season, it was fine. The kicker was that they gave a 50% off Learn to Ski package (cross-country skiing) which saved us several $$$ the next few days. Not only did cross-country skiing was fun (first time for us), the instructors were very patient and effective. The 2nd day I went (on a Monday morning), my group lesson became Private lesson as I was the only on in the class. Even more savings :-) The Warming Hut cafe is a great touch after doing some trails. The food was great here. The tracks for cross-country skiing was kept up. Our entire group (multiple kids and adults) had a great time. Weather was good as well as a bonus.

It was a toss up between BV or Leland's...after reading the reviews for Leland's, I opted for BV…read more It was my kids first time in the snow and I didn't want them to have a horrible crowded first experience. We had to leave early because I wanted to be there close to opening time if 9am, we got there around 10am and there were plenty of parking spots and tubes for the kids to ride. For 6 people, 4 tube rentals for 2hrs it cost me $160. At Leland's I would've paid $240. It was a pleasant experience. The staff was very friendly and seemed genuinely happy doing their job. We had so much fun, the kids were whooped after the two hrs. At first I don't think that two hrs would be enough, but it was perfect. It's an honor system for the amount of time you use the tubes, don't be the one who tries to use them all day. There are a lot of people coming into the park at all times of the mid morning. 2 1/2hes is more than plenty to wear the little ones out. We will definitely be back and would recommend Bear Valley Adventure Co to anyone who has kids.

SIX STARS. I went to their service department for a minor repair on a Saturday just before they…read moreclosed. I was expecting to drop off my bike and wait for a wait or two. I was absolutely stunned they did the service while I waiting and with a smile on their face. (Shout out to Matthew!). They don't know me from Adam as I am not a regular customer. They also had no idea years ago I was a service manager at a very large Specialized dealer. I wish all shops were this as good as WOW. Big Thanks, Robert@RSBIKE.

We bought bikes for our entire family here several month's back and Peter was amazing! He fit our…read morekiddos and let them try many different bikes to find the right fit. Service was outstanding and we love our bikes so much!

Went by the shop today to see about a service appointment. Found the shop gone. Tried to call at…read morethe number given but no response. Is Kevin still available? My email smcp1116@yahoo.com

awesome cyclery. personalized and professional service, knowledgeable, tunes my mtn bike and road…read morebike every year! thank you!