Polite, thorough knowledgeable Eric is excellent at fixing the issues and restoring comfort to my…read morehome

We had an issue with our oil burner and lost our hot water. We had originally called another…read morecompany who came out to our house to look at it. They were there for over two hours and finally came to the conclusion that special tools were needed to diagnose the issue and left. We called Eric and he was able to come out in a timely manner. He troubleshot, fixed and explained everything to us in about thirty minutes. (He didn't need any special tool). His prices were half the price of any other company in the area, and as the owner and sole operator of the company you can see he genuinely cares about the quality of his work and customers. I would recommend Eric to anyone and I will continue to use him in the future

We have been of customers Gottier Plumbing & Heating AND their Oil service for well over 35 years;…read morethey have been there for us when we've needed them and they have provided excellent service and support. 2 months (December) after we moved into our house in Vernon, CT, many years ago, our furnace needed to be replaced. We reached out to Gottier, a local Oil/Plumbing & Heating company. They came right out and replaced the furnace and put us on a payment plan. Very easy and excellent work. Well, 37 years later, we found ourselves needing to replace that furnace. We called Gottier. We didn't even get a 2nd opinion because we didn't want to use someone else. They gave us another great payment plan and came out to install the furnace. When they left that afternoon we had a new furnace and everything was cleaned up as if they hadn't even been there. Unfortunately, they didn't clean up the rest of the basement so we're going to have to do that ourselves! Lol. When I lost my job a few years ago it happened to coincide with an increase in oil prices and our monthly budget payment was going to increase significantly. I called Gottier and told them that I had lost my job and the woman I spoke to was just so sympathetic and adjusted our budget plan so that we could afford it until I found another job. Her last words to me as we hung up: "Promise me that when you get another job you'll call and we can adjust the amount to reflect the increase." I promised and 6 weeks later, I called her to tell her of my new job. She was so excited for me! And for Gottier, of course! What's prompting me to put this in a review today? Well, a couple of days ago we got a phone call from Eric at Gottier fuel telling us that, as we could imagine, given the state of the world, oil prices were going to go up. We had a scheduled delivery 2 days hence. He was calling because he wanted us to know that the prices were going up so we wouldn't be shocked. That's amazing customer service for sure! They are so kind, so helpful and so understanding. If you're looking for an oil company and or a heating and plumbing company, you certainly cannot go wrong with Gottier.

Do not use this company. in 2004, they charged me $750 for annual maintenance on my boiler and hot…read morewater heater. I looked around. Found an AMAZING company through Angi. Cost this year? $99. Honest. Dedicated. Not like Gottier.

The 4th place I called no one would come for my furnace not running because I wasn't an existing…read morecustomer. They were here within an hour and had it fixed and I didn't feel like I got price gouged.

The best thing about Nutmeg is their promptness in returning calls and their willingness to explain…read moreeverything. I needed and new boiler and Chris took the time to explain in detail - and in terms I could understand- which would be the best boiler for me. Our boiler replacement was a rush job that Nutmeg carried out quickly and professionally.

Extremely happy with the services provided by James. He installed a 6 unit/2 compressor heat pump…read moresystem in our 150+ year old house in about two days, demonstrating superior knowledge of the system and suggesting actually aesthetically pleasing choices for ducting etc. that many other contractors ignored. Price was reasonable for the scope and system specs, and James was extremely responsive and patient throughout the whole process. We also really appreciate James's help coordinating with MassSave (including some truly terrible inspections), ultimately enabling us to claim our full rebate. I'd highly recommend working with James, and we will continue to reach out to him for all our HVAC needs!

After a 3-yr search and MANY bids for a new HVAC, we settled on James Wu, who installed our system…read morelast month and proved the research paid off. Below are things I wanted to know before choosing a contractor; maybe it will be helpful for you. Our situation: 100+ yr old home with current boiler in basement. We recently insulated our walk-up attic - that would both freeze and melt items stored there - with closed-cell spray foam (more research there), added drywall and will use it for storage. This is where the air handler and ERV (for ventilation) went. Our upstairs is now ducted, with one vent running through a closet on the 2nd floor to 1st floor. We also added a Mitsibishi floor mount unit and a ceiling cassette on 1st floor. So, we had a VARIETY of equipment installed, requiring a contractor experienced in not only ducting, but mini-split installs with both a ceiling cassette and floor mount unit. We did not want the large wall mount mini split units. Our walls/ceilings are PLASTER, (metal wire mesh and cement-based): cutting them is a JOB. And, we wanted the floor mount unit RECESSED. COST - James was in-line with our other bids, which came in between 27k and 39k, largely depending on equipment recommended, with ceiling cassettes costing more. Many contractors simply would not install them, and wanted to run ducts in the corners of all upstairs rooms to first floor, which to us was a last resort. COMMUNICATION - James is very responsive to texts, emails, and even more importantly, he is a fantastic communicator. He is very calm, not pushy, explains things in an easy-to-understand way that clearly shows he knows his business. I actually told my husband after he left for the first time, "I think we may have found our guy" just based on his personality and knowledge. He's likeable, which isn't a requirement, but definitely helps. EXPERTISE - This is what truly sets James apart. Our needs were fairly complex, requiring interior ducting, 2 outside units with exterior line sets, and recessed ceiling units, but also RECESSING the inside floor unit into an interior wall. We've overseen several renovation projects recently and could tell these guys knew what they were doing. Also, they were perfectionists, and paid attention to details you don't often find with contractors. DEPENDABILITY - Not a single missed appt. Showed up on time with clear communication. The job took a week. He also helped with Masssave paperwork. They cleaned up after themselves each day, which we appreciated. KNOWLEDGE - Extremely versed in Mitsibishi equipment. He's a Diamond Contractor, which extends our warranty, but we'd have chosen him regardless. Every question I had about these units (cassette and floor unit operation, air handler, ERV, outdoor units, thermostats...) he knew the answer to. When I researched anything specific online, from multiple and trusted sources, I found the info he'd given me to be correct. I trust his knowledge and I don't automatically do that. One example: our ceiling cassette has an internal thermostat and it's off by several degrees regularly. I researched it and found we likely need an external thermostat separate from the unit to measure the room's temp. I texted James a photo showing the inaccurate reading and his immediate reply, "you need an external thermostat. I'll install one." That's what I'm talking about. INTEGRITY - Example: After the permit inspector left, James explained his philosophy on inspections. Each city apparently has different requirements. He learned several years ago how strict one particular city was, requiring a blower test to determine air tightness and the passing score was 4% or less. He got 4.1% and city wouldn't pass it. This required a lot more time/energy to go through everything and another test and more $$. So, now James says to his guys, "We install to the strictest inspection every time, regardless of the specific city's requirements, so we don't ever have to redo anything." In our case, the city didn't need a blower test but if they did, I feel confident we would have passed! I don't often take time to write reviews, esp this lengthly, but I felt it was warranted here. Finding an HVAC contractor is HARD; it's time-consuming and complicated. And a lot of money. Three years of research finally led us to James and now, looking back, it was worth the wait and headaches in research. I would highly recommend anyone in the market for a new HVAC, especially if it involves Mitsibishi and especially ESPECIALLY if it involves recessing any equipment like ceiling cassettes or wall units, to consider James Wu. He and his team are uniquely skilled in their work.

I am so incredibly happy with Yankee Oil. The staff is very friendly, efficient and they truly care…read moreabout their customers. Their prices are competitive and service calls have been honest and up front. Thank you Yankee Oil!

this local company is so greedy!!! They charge you whatever they felt like. No invoice and no…read morereceipt. The receptionist lady is awfully rude. She will just go on and on, never stop. Never use them again.

There is nothing worse than losing your heat in winter with a vacation trip coming up. Bob…read moreunderstood completely and offered portable heating units until he could solve the issue for my first time using him. He came when he said he would and was able to contact the manufacturer and arrange a technician appointment so there wouldn't be wasted time waiting for a return call. Together they solved a gas pressure issue and using a too high MERV (13 ) filter that restricted air flow allowing the furnace to burn too hot. This caused a lockout shutting the furnace down. I highly recommend him to solve your problem much more reasonable than the big firms. He is someone you can trust.

Needed a new Water Heater! Called Bob He had trouble locating the right water heater for our house…read morehad to order one and pay for it but it didn't show up when it should have. He called with the bad news and said I'll find you one. He came on a Sunday morning and got the job done the best thing was he charged us less than his quoit. He did a great job for less money how can you beat that!! I will call him again and tell all my friends to use him for when they have a problem.

Very professional and honest. Helped with cleaning and descaling , explained everything clearly…read morewithout pushing unnecessary replacement. Would definitely use again!

Gilson was great! He showed up during my window and was very efficient and friendly. I've never had…read morea boiler nor have I ever lived somewhere that I was responsible for maintenance. He was kind and walked me through what he was doing and why certain things were the way they were. He mentioned one part possibly needing attention in the future and even gave me a quote for a new boiler since this one is at end of expected life. Wasn't pushy at all and made me feel confident that we will likely get another season or two out of this one and possibly more. Will 100% call Warrior again! (But hopefully won't have to anytime soon haha) thank you!!!

(At first) Mike came to our rescue and helped fixed our pool pump in June for a graduation party…read more He assured us he'd come back and finish the job which included adjusting the breaker so the pool light would work again and fixing the timer. His wiring of the broken timer that he pressured us to accept led to the breaker for the light not working. When we asked for him to come and finish the work, he called us names, insulted us, and refused to complete the work. Now he wants to charge us to come look at it again. Something he did! Seemed like a nice enough guy....boy were we wrong!

Mike was great! He came out quickly. He got us a new pump and the quote was accurate. He was great…read morewith his communication. He came out numerous times to help with our other pressure problems we were having. We need a new kind of pressure system to help with the pump and he installed that. It works great! While installing the extra pressure he found a leak in our well that was causing other problems. I went down by the well to talk to Mike and could see the leak for myself. I highly recommend him! I felt his prices were very fair. I will be used him again!

These guys are awesome and easy to work with. I appreciate that Julian wasn't trying to sell me a…read moreheat pump when all I asked for was a boiler replacement. Price is reasonable and about the same as the other 2 quotes I got. I like how they accept credit card payment if you are trying to maximize credit points. You can also save 2% of you opt to pay in cash. Install went well overall. There were some hiccups but they did come out immediately go address any concerns. Would highly recommend this team if you want to get your boiler replace

I had an issue with my air conditioner, I looked up Centerline and was very impressed by the…read morebackground of the owners. They are local BVT grads, then went to Mass Maritime before starting their business. I called and someone picked up immediately. I had a very pleasant conversation with the person on the phone. I thought I was going to have to wait a long time for an appointment as it is summer, but he had a gentleman, Adam, out to us the next morning. Adam arrived at 8, on time, professional, called before he arrived. We had asked because we needed to lock up the dogs. Adam looked at our air conditioner and immediately identified the problem, explained it and took care of everything. He wore foot protection and cleaned up everything. The price was very reasonable and Adam recommended cleaning once a year and changing the filters twice a year. I highly recommend this company.

We requested for heating system solution and we got an amazing guy called Ethan thank you for…read moresending him to fix our heating for us. Very communicative Such an amazing guy. Thank you

Howard was very professional, thorough and friendly. Explaining everything in layman's terms…read more Hire with confidence and ask for him.