I'll start with the positives because there were some. The room itself was clean, the bed was…read morecomfortable, and we appreciated the small touches -- coffee, bottled water, and wonderfully fluffy pillows. After a long night out, that comfort matters. Now for the not-so-great. We were attending an event at the hotel, and unfortunately the bartender scheduled for the event was sick. That part isn't my complaint -- these things happen. However, guests were directed to the hotel bar instead. Fine... although walking through a Valentine's crowd in full vampire makeup was admittedly awkward (but that's on us and our life choices ). What was frustrating: the two water dispensers in the hallway of our event were completely empty. If there's no bartender for the event, ensuring guests have access to water seems like a very basic courtesy. Later that night, the hallway outside our room turned into what felt like a preteen playground around 11 p.m. Not ideal for sleep. I won't entirely blame the hotel for that -- but it certainly didn't help the overall experience. The real issue, and the reason for the low rating, was the construction. The website clearly states renovations begin at 8:30 a.m. and run until 6 p.m. Unfortunately, we were jolted awake at 6:45 a.m. by loud banging, drilling, stomping, and worker chatter right above our room. When you're paying close to $200 per night and hoping to sleep in after a night of celebration, that matters. A lot. We left tired, cranky, and disappointed. We even skipped the $18-per-person breakfast (served in a freezing cold dining area) because we just wanted to get out of there. It's frustrating because this could have been a decent stay. But unexpected early construction noise and basic oversights like empty water stations made it one we won't be repeating.

Stayed here for couple nights for my nieces wedding. We stayed on the 5th floor, which was recently…read morerenovated. Nice queen size beds and refreshed interior (although the paint on some doors and the sink faucet is already peeling) and note, no more irons and ironing board - they supply you with a clothes steamer. We ate at the main dining room for breakfast buffet (it's the only option with no a la carte menu) and is $18 pp. we enjoyed it and one of the mornings they also offered omelette and eggs your way station. That was a bonus. We enjoyed their spread. For dinner, the wedding had a pre reception the night before and it was setup as a buffet with a cash bar. It was fine and just reminded me of your typical catered food. Not great but not bad. The Legends bar was a nice surprise seeing a full sports bar inside a hotel. Nice bartenders and friendly to boot. Also had live music too. They have nice size indoor pool and a tiny fitness center (please fix your Peloton bike!) too. There is a grocery store just couple minutes all of you need to get something. Nice hotel and thank you for finally adding no nuts cookies!

Attended a Valentines Day dinner at The Warren Center was a nice experience. About 60 people…read moreattended a buffet dinner that included pork loin medallions, statler chicken, sirloin steak topped with mushroom sauce along with salad and sides. The food was good, my favorite was the pork and side of roasted potatoes with a spicy aioli sauce. Dessert consisted of a blackberry chocolate cupcake, raspberry mousse and chocolate dipped strawberries. The venue easily seated 100+ people so everyone had plenty of room, but the carpeting and interior was a bit dated

Generally fine overall. We attended a wedding on site and stayed the night. Staff was mostly…read morefriendly enough, but seemed pretty overwhelmed with multiple on site events at one time. Facilities were nice enough, but the cost per night was double what I would expect to pay for upgraded motel lodging basically. Food was also fine but not particularly interesting. All in all solid but not notable

I want to begin by saying I run a successful business that is well known in the Boston area. I was…read morenominated as the Boston Celtics' "Small Business of the Game" and my whole career has been based on "customer service." I also worked at the front desk of a hotel for two years while I attended Wellesley College and after that I worked as a paralegal at prominent firms in Boston before starting my business. I *deeply* understand customer service, professionalism, and the weight of negative Yelp reviews which is why I have quite literally never written one. I originally wrote a negative review (and it was the first negative review I have ever written on Yelp) because I had a negative experience with one of the front desk agents at first. But one of the things I also understand working in customer service is that if you give a business the feedback they need to make changes and to "make things right" and they are receptive to that feedback, a business should not be judged because of a one off experience. I was able to communicate my issues and I am updating my review to reflect that the hotel handled my feedback professionally and for that I am very grateful.

What a fun surprise. The Verve has such a great vibe and really delivers everything I love about…read morethe Tapestry Collection. You still get the quality, comfort, and reliability of Hilton while also getting a hotel that actually has personality and charm that reflects the area instead of feeling like a generic chain. The decor is incredible. So much cool nostalgic artwork, bright pops of color, music references, and fun themed touches like old-school phone booths and a vintage motorcycle display. It feels lively, stylish, and upbeat while still being relaxed and comfortable. The music, lighting, and overall atmosphere instantly put you in a good mood. I got one of the newly renovated rooms which was clean, comfortable, and quiet. The bed was great and I slept really well. The gym is simple but completely serviceable. Staff was friendly and welcoming. The location is also excellent. It is very easy to access from the freeway and it is close to great food, shopping, and anything else you might need. Overall this is a hotel that is actually enjoyable to stay in. Clean, comfortable, full of character, and just fun to be in. I loved it and would absolutely stay here again.

so my room was supposed to be $288 because I booked it from a hotel app. They and come to find…read moreout when I mentioned to them about the pool. They never to mention that the closed. The only reason people stay at this hotel is for the hot tub in the pool if you're not gonna have that, you either need to post it on your website or you need to give a discount. I'm sorry I'm really pissed like if you're not gonna have the basic amenity that people come to your hotel for then you should not be charging a tax to stay here.

They didn't bother to mention the renovations including the pool area is closed. Very rude manager…read moreBrian bragged on making 87k a year for 3 hotels. Yet didn't want to reimburse us for not having a pool. Need a hospitality course. I went across the street to the Marriot. Their pool was nice and warm. Front desk customer service was also warm and inviting.

Update (2025): I…read morefirst stayed at Crescent Suites years ago while visiting my sister at Brandeis University, and honestly, I didn't fully appreciate how good this place was until I revisited my notes. Now that I've had more travel experience, I can confidently say this hotel is a hidden gem in Waltham. The apartment-style rooms are fantastic--spacious, clean, and equipped with full kitchens, comfy seating areas, and all the essentials. It's more like staying in a cozy apartment than a standard hotel, which makes solo trips, family visits, or longer stays feel effortless. The service is genuinely warm and welcoming, and the breakfast is a standout--custom-made eggs cooked to order and expertly crafted coffee that beats any run-of-the-mill hotel fare. The location is great too--close enough to Brandeis University for visiting students, but also easy to explore Waltham's Moody Street for restaurants, cafés, and a little local charm. The area felt safe and walkable, and for outdoor enthusiasts, you can hop on nearby trails along the Charles River or Mass Central Rail Trail for some scenic exercise. Bottom line: Whether you're visiting Waltham for school, family, or just a weekend getaway, Crescent Suites hits all the marks. If I ever find myself back in the area, I won't think twice about staying here again.

Such a wonderful place to stay. Great location, near restaurants on Moody St. Right next door to a…read morelittle market that specializes in Mexican, Salvadoran, and Guatemalan food. We will be staying here whenever we come to visit our relatives in Newton.

I should probably start up with the fact that I work there on Sundays as a inn keeper however, one…read moreof my favorite things to do now is to go to the Peacock pub on Sunday afternoon and have a light and refreshing cocktail in their carriage house that we have there and sometimes they have snacks but they have a Cocktail that involves a tea that is made especially for us. While you were sitting there, enjoying your cocktail and listen to the live concert on the comment across the street. It is very wonderful and relaxing.

As soon as you enter the property you feel like you've stepped back in time, you are greeted by…read moreinnkeeper Deri who's welcoming spirit immediately confirms that you've made the right choice in staying here. The personal touches in the room are a lovely surprise! It is the epitome of being made to feel truly welcome. Kathryn made us French toast with a beautiful fresh and locally sourced peach and strawberry sauce. It elevated the dish to be sublime. Also a thank you to the owners for seeing The gem this home is in taking the time to work on it's restoration. We will see you in 2 months for the movie showing event!!!! With sincere gratitude, The DeCosta's

I was in town for a wedding and here are some of my notes for Fairfield Inn and suites Boston…read more Friendly and helpful staff on sight. Check out times listed 12 PM. Rooms need some updating, my rooms had torn and ripped curtains in one room and stains on bed in another room. Staff remedy the situation immediately. Minimal usables, such as in-room coffee, soaps and towels. -Ample Parking with lighting. - 2 wheeled carts, for guests to use to bring in luggage to room. - Very Generous breakfast with lots of options, breakfast open Monday-Friday 6:30-9:00am, Saturday-Sunday 7:00-9:30am - they do offer a heated pool. -I wish the pool had towels available for drying off. -gym had three cardio machines that all worked, but couldn't find the remote for the air conditioner. There was self cleaning available. and I wish there was a TV in this room to use while working out. This hotel is definitely not a 5 or a 1 star but as solid 3 star. There are hiking trails/walking trails very close by across the street.

I'll start out by saying I'm pretty tough on hotels...so my average rating here is just…read morethat...average. Wifey and stayed here for two nights in early December as we were going to the Army-Navy game at Gillette Stadium in Foxboro. The room was perfectly comfortable for our needs. Bed was fine, Tv and wi-fi were fine, and it was clean. I was disappointed that there were no charger/usb ports near the bed (most places we stay have them built into the lamps, clock, or just have them on the wall or side table). I was also disappointed with the water pressure in the room. This place has a coffee/breakfast bar off the lobby, but it was a little pricey for the quality and size of the cup. It's a Fairfield Inn, not a Four Seasons, and this was a decent stay with good parking, easy and friendly check in and checkout, and decent rooms. I'd stay here again...

Rooms are amazing like a one bedroom apartment. Down side is nothing in walking distance for…read morerestaurants or even a place to pick up a few things if you dont have a car. Bartender was wonderful and staff was extremely pleasant. Recommended stay but make sure you have a vehicle as there are great places within 5 minutes. I forgot to give them my Marriott info for points ugh.

Nice staff, cheap rates, great location and amenities....except for the filthy pool full of…read morechloramines from all the urine. Room was clean and well stocked. Internet was strong and we loved the smart TV's and the ability to watch our Netflix. The gym is perfect and has newer cardio equipment. Hotel is quiet which was nice! The breakfast in the am was pretty good and had eggs + sausage etc. The only negative thing I can say is that pool was so cloudy and poorly maintained that you could not see the bottom of it- and just so you know- when a pool smells strongly of chlorine it's actually chloramines which are created when the ammonia in urine reacts with chlorine....let's just say you can smell the pool from a mile away. Take my advice and stay dry.

We stayed in room 515 for 2 weeks for work/personal stay. We brought our foster puppy who is in…read moretraining to be a guide/service dog. The guest key is linked to the elevator providing security. You must swipe your key card and select your floor for access. We had a wonderful stay. The facility and grounds were well taken care of. Beth and Joey at the front desk were very helpful. We had a ceiling light and stove light out and the maintenance and engineering tech was very fast, pleasant, and easy to work with (sorry I didn't catch his name) and got it fixed right off. The kitchen worked out well. We cooked a few things and was glad to have a full fridge and freezer. Everything worked well and was stocked nicely. The temperature controls and unit worked well. They have a nice gym, walking path, doggies station, breakfast area, common seating areas and outdoor space. The only thing that was a bit disheartening were a few of the guests didn't always pick up after their pooches. Thankfully there were plenty of waste baggies so I did my fair share of clean up. I am really thankful to have pet friendly places to stay and wish other people did their part. We did have a run in with a guest who couldn't manage their two dogs so word of caution to be alert around other pups. The breakfast was decent with a variety of options such as oat milk, vegan foods, hot oatmeal, bagels, waffles, french toast, eggs, sausage and vegan sausage. Lots of condiments like PB, cranberry, nuts, seeds, juices and more. The staff did a great job cleaning up and keeping the food and coffee stations filled. One family with their young tots made a full blown disaster and I thanked the ladies who came up after to pick up and scrub it down. We had a king size bed with 4 pillows and extra bedding in the drawers. It was very comfortable as I've always slept well on Marriott mattresses. The room had plenty of storage to unpack, an ironing board, and updated outlets for charging. The rooms were cleaned every other day but I did ask them to come more often to vacuum up after the pup. I appreciated them very much. The view to the outside over route 9 towards the Natick mall was nice. It wasn't too loud and I enjoyed being able to see the grounds. The tree leaves were turning color and the ground people did a great job mowing, trimming and keeping the place looking nice. I look forward to our next stay and highly recommend this location. We met some long term stay guest who were also quite nice. Thank you to all the staff for being so friendly and welcoming.

i thought this was a great establishment, but I feel like it could've been more quiet when I went…read moreto bed. There was a party downstairs, which made a very hard for me to sleep. but other than that, I think this is establishment is wonderful and you and your family should come. The breakfast is delicious and the workers are so kind. The hotel rooms are so lovely with fires and a bar at night if you wanna get frisky, but so you should definitely come!!!!!!