Highly recommend this dealership, especially George. My husband and I stopped in here after looking…read moreat several vehicles over the course of a few weeks trying to decide what would work best for our family. We met George at the door and he was quick to address and show us around. He was easy going, informative, and not pushy. It didn't give me that ick of a car dealership feeling AT ALL, but more that he truly cared about ensuring that what we decided on was the right choice for us. He let us look at several different models and test drive too. We decided against purchasing that initial night and came back the next day with our family. He spent so much time with us again, answering questions and giving us space, when needed. He was so kind and genuinely cared about us. We left that day with an awesome 2023 Mazda CX5 and couldn't be happier with our experience. Thank you, George.

I was pressured to buy the car the same day, even with bald tires and poor handling. Promised…read morerepairs never happened, and they installed wrong tires I bought a $2,500 warranty and only got $2,016 back because of mileage. If they had answered calls and canceled it when requested, I wouldn't have lost that money. They also told me I couldn't use the warranty elsewhere and insisted the car was fine. I've paid out of pocket for multiple repairs in the 4 months of ownership and still issues, and after being promised callbacks--including waiting 11 days for a manager--they never returned my calls. Juan refused to assist in fixing the car, even after I repeatedly explained I drive a lot for work and needed a reliable vehicle. I trusted this dealership and lost a lot of money. Once they have your money, they disappear. Think twice before buying here, and always test these cars on the highway--that's how I discovered these dangerous issues.

Eddie and the team were fantastic service was prompt and they took time to make sure they checked…read morein with me throughout the service process. Had a great chat with Abner in sales. Thank you.

TL:DR. Customer Service not well. I was just a transaction…read more Interested in an M5 this dealership had. It was decently priced and searching around Fl, Only two I was interested. I called in a few days before to express interest. Referred to Manny, who the finance person said he'll take care of me. I plan on coming in to look at Sat, and to show my seriousness. Says he only has a 1pm appointment. I drove first thing in the morning, for 3 hours, to look and possibly negotiate the car. I test drive, didn't notice anything too much mechanically. There was a sensor that was popped off and some dings on the carbon fiber. After the test drove, I never gave a number/offer, they had the car listed around $83,700. I expressed willing to put a security deposit, but we need to come down on the price. He made it seem like he can make it happen. He talks to the sale manager at the time, and come back. However, states something around the lines of "after discussing with my manager, we cannot come down in price. We have 3 more viewings after you, and don't want to depreciate the value and would rather see if one of the 3 would be willing to pay our asking price." He also states that his manager said "if I'd be willing to finance through the dealership, they'd give me $500 credit." In shock I expressed and asked, that "the car has been sitting for months, and I'm showing interest, and you turn me down in hopes that someone else would buy it?" And now, a car that's been sitting there for months, and Manny said has 1 showing, now all of a sudden has three? I leave. I tell Manny call me after the weekend if he wants to discuss a sale. He agrees. The weekend goes by and midway into the week. The car is still listed on their site. Did Manny call? Of course not. Being in management myself I decided to call the dealership and ask to talk to manager to express my experience from that previous weekend. I get transferred to another sales manager, Matt. At first, he seemed sincere, he said he'd look into the situation, talk to Manny about it, and get back with me and see if he can do anything to help. Thinking back about the entire process. I felt he was just telling me what I want to hear to get me back in the shop. I'll explain. I mentioned the car was listed at $83.7k. Manny said they can't go down anymore. Matt replies and says he can do $82.7k. At the time I was dealing with South Orlando Jaguar. Mind you, the same physical dealership is the same as South Orlando Range Rover. I showed him, that the other half of his dealership has the car listed at $82.2. He then decides to offer me at $81.5. I agreed. He gets me with finance to discuss financing and any add on. In the midst of all that my wife convinces me to trade in my car. It's an older Lexus, but to me a rare one, and and maintained one. I was transparent about the car. Regularly maintained and serviced. However it's a 2008. And my recent dealership visit, it was advised to start planning or doing reseals and gaskets. And I told that to Matt. I gave him the vin. He comes back at me saying "at the mileage I have, I have to highest Lexus ISF in the nation". Which later come to find out, is not correct. He said at that high of a mileage, he doesn't know if anyone would pay for it, and it will likely go to auction. But he said for the sake of the sale, I'll offer $7500 in credit." He also OFFERED/stated, "that's my rock bottom weather the condition is better or worse. Let's get it on the lift, if it looks better, I'll give you more, if it's worse, I'll still stick to my 7500." Little did he know I went to my local Auto Nation and Carmax. They offered me 9500. I told that to Matt and he said he'll match it and again, lets put it on the lift and we'll see if I can get you more. In short he never gave me any additional credit even though he said he'd likely would. They never honored the 500. And later found they listed my car to sale at $15k. And they just "low balled" me at 7500 with the intent not to give me more, if it weren't for CarMax. First and last transaction at this dealership.

Our household has bought 3 cars from here. I mean lesbians and Subarus go together right? ;) I've…read morenever felt talked down to and while car buying always takes a long time they are nice people. The finance lady is the gem of the ball. She is so sweet, has pics of all the Subaru dogs that belong to owners who purchased there all over her office. We take our cars back for oil changes and yes, that takes forever there. But I always know it's going to be right. They even have a shaded dog park so if you need or want to bring the pup along you can!

My Forester is a little over a year old and I can't beleive I thought I would never drive anything…read moreelse but a Ford. My Subaru is a dream. Everyone here is incredible. They help me take care of my investment. They check up on me regularly to make sure my Maggie (that's what I named her), is running smoothly. When I have had to bring her in for routine maintenance, oil changes and tire rotations they make sure I know when my apps are and then follow up after to make sure I am satisfied. Love the customer service and love my Subaru.

I always have an outstanding experience working with Josh in the service department at City Kia. He…read moreis consistently respectful, courteous, and extremely professional. Every time I bring my car in, he makes sure everything is handled quickly and efficiently, and he keeps me informed throughout the process. What really sets Josh apart is how he goes above and beyond for his customers. He makes sure that any issue or concern is addressed and lets me know I can reach out to him directly whenever I need assistance. It's rare to find someone who genuinely cares about providing that level of service. Because of Josh, bringing my car in for service is always a smooth and stress-free experience. City Kia is lucky to have him on their team!

Kia Soul LX needed to have 2 aftermarket LED headlights I provided installed. Made an appointment…read moreafter waiting 50 minutes. German comes to me and says my fog light bulbs are out, and they can replace them. I mentioned that the base trim model didn't come with fog lights. Also need a cabin filter, which I just replaced 5 months prior, which I also declined. So, installing 2 LED bulbs, labor book said 20 minutes each, cost me $210+MISC charges $21.10 for a grand total of $247.14!

We needed to replace my car recently due to its age and figured given the cost for…read morerepairs/maintenance over time, we might as well just upgrade our vehicle. After going through 3 different dealerships, we came to Enterprise and they couldn't have made the process easier and simpler. On my first round with them, Jose helped me find a vehicle. He went above and beyond to work with me and my foot hadn't even hit the door yet. Over the course of a week, he scoured the inventory across several locations and worked with a very picky Yelper finding him vehicle after vehicle. We landed on a Chevy Spark that, while it seemed nice, I just wasn't sold on. At that point, I needed a break from car shopping, so I thanked him for his time and told him I'd let him know when I get back to it. Flash forward a month. I get to a decent point and hop back onto the hunt. Unfortunately, Jose wasn't available the day I walked in. John was the first rep to greet me and was just as helpful, friendly and professional. It's clear that Enterprise treats you like a genuine person and there's no pressure for anything. They make sure everything is clear from the beginning and will work with you on getting car payments as low as they can for you. I walked away with a 2019 Nissan Sentra with 60,000 miles and I couldn't recommend Enterprise more.

Needed a family car just about asap. We knew exactly what we needed and it was accomplished with…read moreease. Got the application, car, dp & everything resolved the same day. If you know the car, have your money ready this is the place to go. No time wasted. Thanks Mr. Car and Brett! No argument it's one of the easiest dealership experiences I've ever had.

Where to begin! In a day and age where customer service is sorely missing from most businesses, at…read morethe other end of the spectrum sits Fields BMW of South Orlando on OBT. Attentive, respectful, communicative, friendly, thorough...I have yet to meet one bad apple there. Eric my remarkable Service Advisor and Alex my knowledgeable Service Tech are top tier. Other remarkable encounters are Lucas and Isaih, two 'geniuses' that answered all my questions with a true interest to help and educate respectfully, which this 70-year-old first time BMW owner greatly appreciates. Another shout out to Kristen who processes you in when you arrive to have your vehicle serviced. You want to feel what old school customer service feels like? Indulge yourself and your vehicle at Fields BMW...well done Team!

I cannot say enough good things about the team at Fields BMW. I recently found myself in a very…read moredifficult and frustrating situation regarding my previous vehicle, and I honestly wasn't sure how it was going to be resolved. Enter Mic (General Manager), David (Sales Manager), and my salesperson, Miguel. This management and sales team completely stepped up to the plate. They listened to my concerns, ran the numbers, and turned a highly stressful situation into the most seamless and professional purchasing experience I've ever had. I ended up driving home in a spectacular new 2025 Aventurin Red 740i. They truly proved that the 'Fields Matters' motto isn't just a slogan; it's how they do business. They have earned my absolute loyalty, and I will be bringing all of my future automotive business to them. Highly recommend!

I was going to a trusted mechanic that was further away until a co-worker referred Integrity…read moreAutomotive to me. The shop is much closer and I am very happy with their work. They are honest and fair pricing. I have been going to them for more than a year now with both of our vehicles. Rodolfo and Randy are courteous and professional. They are good at giving time estimate so I can plan on when to drop off the vehicles. I have recommended them to friends.

Very professional, Quoted a price before the work was completed...I was skeptical because IA was…read morereferred to me by another client.

My lease was up and I needed a new vehicle. I was paired with Vitalie in sales and he was…read moreabsolutely amazing. He truly went above and beyond for me to make sure I was taken care of. I am very grateful and would recommend him to anyone looking for a new Ford!

Service is slow. Advisors are nice but seems like things that need to be done that could take a…read morecouple hours are always a couple days.

Took my Range Rover for a recall and ended up needing an alignment, so i got it done…read more After almost 4 hours at the dealer and never offered a loaner! i got my car back. My son said to me, Mom did you know your car was never tested? and I said well they must know what they are doing, and if it took them 4 hrs it must be ok. Well we started traveling down S. OBT and noticed my car pulled to the right, before i had it aligned it was un-noticeable but now it was a sharp pull to the right, so i called service again and was told to take it back Monday since it was Friday. Monday i was at dealer at 11:45 am and was taken care immediately, but also had to wait over 2 hours for the problem to get corrected, again no one approached me to offer a loaner, but this time they took the time to test my car 3 times. So reliability and customer satisfaction not good enough for a reputable dealer who we all that own these automobiles should blindly rely we are getting the best results and satisfaction.

I always get great service from this dealership. The facility is amazing. They give me a service…read moreloan car and I make her previous appointment.

DO NOT BUY A CAR HERE! We bought a car here over a month ago. It broke down a week later after they…read more"tried to fix it twice" we had it towed to them and they still have it. We don't understand why they claimed they would fix it if they aren't. The owner has never involved himself. The sales guy answers and texts back with very limited info. The mechanic is a liar and rarely responds to any form of contact. These 2 continuously give us the runaround. Now they won't give us our car that we fully paid $2200 for! We told them we were sending the tow truck back to pick it up and they said they pulled the whole engine out so we couldn't. We don't understand why they are doing this but there is definitely something fishy going on at this dealership!