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Massey Cadillac of Orlando

3.3 (123 reviews)
Closed Closed
Updated a few days ago

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free lunch at auto nation and also they have other food options available for purchase as well as a coffee bar!

My wife and I both sold our Cadillac cars she had an 2021 xt4 sport and I had a 2022 escalade esv premium. I paid 20k over list. We were lied to about issues we had they tried to cover up the problems, we finally had enough and now we both drive Toyota vehicles and the experience we get at auto nation is unbelievable! Ive had 4 GM trucks in a row and dont think I will ever go back to GM or Cadillac.

We were in the waiting room. Everything was clean they offered coffee, water snacks.
John B.

My first time taking the auto train to Florida. While in Florida, I decided to get my service done and look for a Cadillac dealership to handle this. Regardless of the bad reviews, I gave this dealership a chance. Danny was my sales person and let me tell you he was so professional, the service was amazing. We were in and out in no time. I'm not sure where all the negative reviews are coming from, but I can guarantee you if you asked for Danny to be your service advisor he will take care of you. It was refreshing dealing with him and this company. Thank you and two thumbs up.

Our son's new car!

This is my second Cadillac purchase from Massey Cadillac. We went to other Cadillac dealers but none of them had as much selection or as low monthly payments. Roosevelt Hayes our salesman went above and beyond on both purchases. Great communication and he was always available to answer questions. He helped coordinate shipment of the car to our son in the military in California too! Highly recommend Roosevelt and Massey Cadillac. A BIG shoutout to Adrian in parts who compt a weather-proof car liner for our son's car too!

New car XT4
Kalvin K.

Everyone at this dealership is very friendly and seemingly helpful. We came here for their VIP event. There was good food, music, drinks, and prize drawings. Their showroom is relatively large and has many models to preview. My favorite is the Escalade. It's very large and comfortable. I've not bought from them before or yet, but will look into them when I am ready for another vehicle.

Cool dealer. ..very comfortable.

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Ask the Community - Massey Cadillac of Orlando

Review Highlights - Massey Cadillac of Orlando

Also, a very special thanks to Melinda Canter who did a wonderful job,diligently finding me the best financing option.

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Orlando Preowned - The key to your next certified pre-owned vehicle is waiting at Orlando Preowned, 3701 West Colonial Drive.

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John Young, Horizons West / West Orlando

We went ot Orlando Preowned for our car. We had a great experience. Adrian Reyes was very nice and…read moreinformative. We looked a couple places and this one was the most upfront and straightforward.

My son recently purchased a 2016 High Country truck from Orlando Preowned, and unfortunately, our…read moreexperience has been extremely disappointing. This was his first major purchase, and we were assured by the dealership that the truck was in mint condition, fully inspected, and had no issues. However, shortly after the purchase, the truck developed serious transmission problems. It ultimately required a full transmission replacement. Thankfully, we did purchase a warranty, but even that has turned into another issue. The warranty company is not covering the full cost, and the dealership has refused to step in and cover the remaining balance. Their reasoning was that the repair shop was charging too much--but that leaves us stuck paying for a major repair on a vehicle that should not have had these issues in the first place. To make matters worse, even some of the dealership employees have told us that this situation isn't right and that the cost should have been covered. However, the owner has refused to take responsibility or pay the remaining balance. The truck has now been sitting in the shop for over a month, completely undrivable. I do want to mention that Jay, our salesman, was great to work with. Unfortunately, beyond that, I cannot say anything positive about this dealership. We feel like we were sold a lemon, and the dealership is not standing behind the vehicle they sold us. I would strongly caution anyone considering buying from Orlando Preowned to think twice.

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John Young, Horizons West / West Orlando

Love our 2 teslas. Had a great experience. No bs, no…read morehaggling. Complete purchase thru the app. Streamlined. Same with leasing. Easy, streamlined and no hassle.

This is a completely different experience from when we picked up our other Tesla a year ago in…read moreTampa. The dealership was really small. We did not get the great service that we got here. There is actually a full show room to pick up your new car from an inside location. Our first Tesla in Tampa was kind of parked where all the other cars are coming in for service in the outdoor lot. In the Florida sun it's helpful to have an inside pick up experience. We were asked several times if we were being helped or what they could do for us, and I noticed all of the staff were super conscious of people constantly coming in. This is a location for delivery as well as doing your demo drive. It's crazy that they had 4 cyber trucks. One is up front to see and 3 in the back. Another thing about this location is that a year ago we got a paper license plate from the Tampa location that lasted about 15 seconds on I 95 . Here we got an actual metal plate. We were told after 30 days we could apply for a vanity plate. We live in St Augustine but opted to come to Orlando because there is $1000 cheaper fleet price than in picking up in Jacksonville. We were told each store has their own pricing. This must be brand new because I'm adding this business for the first time but has plenty of reviews on Google. But Facebook doesn't have this location for some reason. Shout out to Destiny for a great delivery process! My car was charged fully when I got it!

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John Young, Horizons West / West Orlando

My husband and I bought a 2024 Crosstrek Limited yesterday, and the entire experience was truly…read morephenomenal. As first-time Subaru owners, we couldn't be happier. From the moment we walked into the dealership, Marcos G. welcomed us and guided us through the entire process with honesty, professionalism, and genuine kindness. Jon F. in financing and Ramon the GM, were also wonderful to work with and made everything feel smooth and stress-free. Marcos even gave us a tour of the service department, where Fidel took the time to explain how servicing works there and what to expect moving forward. That extra step meant a lot and made us feel really confident and excited about owning our new car. We had such a great time test driving the Crosstrek--it exceeded our expectations in every way. Marcos was incredibly knowledgeable and walked us through every feature of the vehicle. Even though we had already done most of our research, he still showed us new things we didn't know, which we really appreciated. Car buying can sometimes feel overwhelming, but Marcos G. and Jon F. made the entire process seamless and straightforward. We always felt like we were in good hands, and most importantly, we felt they were honest with us throughout--something we value a lot. There was no sales pressure, and the condition of the car was exactly what we were looking for. Because of our experience, one of my immediate family members is already planning to buy a Subaru from here as well. If you're thinking about buying a car--especially a Subaru--I would HIGHLY recommend this dealership without hesitation. And as a bonus, they have great music playing too, which made the whole experience even better.

I really enjoy their new facility. It's beautiful and clean. I come here for my car maintenance…read more Staff is always welcoming and very polite. I prefer to make an appointment. I am in and out promptly when I am here for my maintenance. This is the second vehicle I own from this dealership. I will never go back to another brand or service location.

Massey Cadillac of Orlando - car_dealers - Updated May 2026

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