The whole team is attentive and helpful. We had been looking at cars for the entire day and…read moreeverything was junk (looking at large dealerships...trying not to get hustled). Stopped in right at closing and Skip was welcoming and answered all of our questions. I came back the next day to purchase. Mary made the whole process incredibly smooth and pain-free. They have great prices and take pride in helping people find a reliable vehicle. My friend and Mom are now keeping an eye out on their inventory and are excited to work with them. I never thought I would say I am the proud owner of a BMW, but they helped make this happen :)

Tried to sell me a lemon. I took the truck to Goodyear. Needed 3400.00 in repairs. Edwin is a lier…read more Buyer beware! He's was my friend for 2 years. If he does this to me imagine what they will do to you. Buyer beware!

Kelvin is the best. He's super honest, trustworthy and reliable. All around just a good person,…read morewhich is rare in the business. He's helped me with my veloster more times than I can count, even if I just have a random question about it. Best experience I've ever had with a mechanic.

To give you an idea of how difficult I am about trusting my mechanic--I used to drive my car an…read morehour and a half to my trusted mechanic when I lived in Jersey. Kelvin is excellent at his job. He is transparent and open, reasonable and clear in how he explains things to you. The entire team did an remarkable job on my aging car (160k miles and still going strong). They did not recommend unnecessary tasks that were not critical in keeping the car operational (like a dealer would), and the price for the parts and labor was excellent. I appreciate all of their work, their resourcefulness, and their capacity to work with my schedule to get things done right. I think I've found the place I'm willing to road-trip to so that I can have things done properly. :)

We went ot Orlando Preowned for our car. We had a great experience. Adrian Reyes was very nice and…read moreinformative. We looked a couple places and this one was the most upfront and straightforward.

My son recently purchased a 2016 High Country truck from Orlando Preowned, and unfortunately, our…read moreexperience has been extremely disappointing. This was his first major purchase, and we were assured by the dealership that the truck was in mint condition, fully inspected, and had no issues. However, shortly after the purchase, the truck developed serious transmission problems. It ultimately required a full transmission replacement. Thankfully, we did purchase a warranty, but even that has turned into another issue. The warranty company is not covering the full cost, and the dealership has refused to step in and cover the remaining balance. Their reasoning was that the repair shop was charging too much--but that leaves us stuck paying for a major repair on a vehicle that should not have had these issues in the first place. To make matters worse, even some of the dealership employees have told us that this situation isn't right and that the cost should have been covered. However, the owner has refused to take responsibility or pay the remaining balance. The truck has now been sitting in the shop for over a month, completely undrivable. I do want to mention that Jay, our salesman, was great to work with. Unfortunately, beyond that, I cannot say anything positive about this dealership. We feel like we were sold a lemon, and the dealership is not standing behind the vehicle they sold us. I would strongly caution anyone considering buying from Orlando Preowned to think twice.

Great place to buy a vehicle if you don't have a great deal to spend. Most vehicles are purchased…read morefrom an auction and they don't buy garbage, check them out...

I purchased my Tesla through Paul without even seeing it and it was shipped from NY straight to my…read morehouse in Florida. Great experience all round, no dealership hassles and got exactly the car I wanted plus saved lots of money. I referred my girlfriend and a friend who both purchased cars using Paul. I won't buy a car another way ever again.

What a GREAT business. We have been bringing our cars here for service for years. This review…read morewill probably be very short because everyrhing about theses guys can be summed up in one word, GREAT! If you have an emergency, they will figure out how to get you in. They are very reasonably priced. The service is the highest quality as is the repairs. If something goes wrong they will fix that too. The have earned the best of Orlando for the last 3 years! If you are looking for a great autoshop you may want to consider this wonderful shop.

Fantastic job on my MDX! Dealership had been scratching their heads for over 2 years and it turned…read moreout all the MDX needed was a simple throttle-body cleaning to remedy my surge-hesitation issues. Also, the TCM software update they discovered was missing has given an overall smoother driving experience. Terry at the front was very professional and courteous. I will be back for future "head-scratchers." Ben

Wonderful Experience with Rich. A very pleasant car buying experience, would definitely recommend…read morethis Dealership. High-End inventory, nice facility, superb customer service, Rich did everything to get me the right loan approval and overall taking in my trade and applied all their incentives with the trade and finance rebates they offer. Gladly all turn out to be just what i have imagined. Thanks Rich and The Team.

0 out of 5. Stay away from this place. I bought a used Tesla…read moreModel S from Michaels Auto. They lied to me, saying it had free Supercharging for life. In reality, I'm paying $30 every single day just to charge it. Do the math -- that's thousands of dollars a year they stole from me with their lies. The car qualified for the $4500 tax credit, but the dealership gave me no documents to prove eligibility. I emailed and texted them multiple times -- absolutely no response. Total silence. This dealership is full of scammers. No honesty, no responsibility, no respect for customers. Avoid this place at all costs. Learn from my mistake.

This is a completely different experience from when we picked up our other Tesla a year ago in…read moreTampa. The dealership was really small. We did not get the great service that we got here. There is actually a full show room to pick up your new car from an inside location. Our first Tesla in Tampa was kind of parked where all the other cars are coming in for service in the outdoor lot. In the Florida sun it's helpful to have an inside pick up experience. We were asked several times if we were being helped or what they could do for us, and I noticed all of the staff were super conscious of people constantly coming in. This is a location for delivery as well as doing your demo drive. It's crazy that they had 4 cyber trucks. One is up front to see and 3 in the back. Another thing about this location is that a year ago we got a paper license plate from the Tampa location that lasted about 15 seconds on I 95 . Here we got an actual metal plate. We were told after 30 days we could apply for a vanity plate. We live in St Augustine but opted to come to Orlando because there is $1000 cheaper fleet price than in picking up in Jacksonville. We were told each store has their own pricing. This must be brand new because I'm adding this business for the first time but has plenty of reviews on Google. But Facebook doesn't have this location for some reason. Shout out to Destiny for a great delivery process! My car was charged fully when I got it!

Fun place to see and test drive the Tesla's (except for the CuberTruck). Krysta was great to show…read moreus the models and set us up for a test drive. The building is massive as all the new vehicles arrive for you to come pick them up. They did have a hand full of cars you could buy today but very limited. If you're not used to driving an electric vehicle, this is great to take a test drive but be cautious. The responsiveness of these cars is amazing, but my wife did not get the feeling of it.

My husband and I bought a 2024 Crosstrek Limited yesterday, and the entire experience was truly…read morephenomenal. As first-time Subaru owners, we couldn't be happier. From the moment we walked into the dealership, Marcos G. welcomed us and guided us through the entire process with honesty, professionalism, and genuine kindness. Jon F. in financing and Ramon the GM, were also wonderful to work with and made everything feel smooth and stress-free. Marcos even gave us a tour of the service department, where Fidel took the time to explain how servicing works there and what to expect moving forward. That extra step meant a lot and made us feel really confident and excited about owning our new car. We had such a great time test driving the Crosstrek--it exceeded our expectations in every way. Marcos was incredibly knowledgeable and walked us through every feature of the vehicle. Even though we had already done most of our research, he still showed us new things we didn't know, which we really appreciated. Car buying can sometimes feel overwhelming, but Marcos G. and Jon F. made the entire process seamless and straightforward. We always felt like we were in good hands, and most importantly, we felt they were honest with us throughout--something we value a lot. There was no sales pressure, and the condition of the car was exactly what we were looking for. Because of our experience, one of my immediate family members is already planning to buy a Subaru from here as well. If you're thinking about buying a car--especially a Subaru--I would HIGHLY recommend this dealership without hesitation. And as a bonus, they have great music playing too, which made the whole experience even better.

I really enjoy their new facility. It's beautiful and clean. I come here for my car maintenance…read more Staff is always welcoming and very polite. I prefer to make an appointment. I am in and out promptly when I am here for my maintenance. This is the second vehicle I own from this dealership. I will never go back to another brand or service location.

DONT BUY HERE BUYER BEWARE OUR VEHICLE ENGINE BLEW 3 weeks after buying they are not interested in…read morehelping you own it the minuet the tires touched the road they said

ZERO STARS for being a really nasty person on the phone. I was interested in spending $5000 on a…read morevehicle today (2 newer vehicles matched the profile I was looking at with good mileage) and I had a trade in that he did not even try and discuss with me. He never mentioned if I could do financing or if it was cash only no trades - I was rushed off the first time ever phone call with the fact he would send me directions and I could use my phone to find it rather than responding to my question as to which side of road it was on Lee Road or Edgewater Drive in Orlando - no response just a text message with business name & address and his name. So i looked the dealership reviews up and found 5 out of 5 BAD REVIEWS on yelp and now he's got 6 out of 6 as of today's date because I think if he had anything to say to be objective he brings up ANOTHER person's story that is not listed here with information about a drivers license and keeping the deposit - obviously I told him he should check out his reviews that are public prior to giving me a rebuttal to a story I didn't know about. So that person should have immediately done a review and prevented the heartache for future customers. I called back and asked if this was the SAME person from the reviews I had read and he did rudely tell me he has been in business for 10 years and I shouldn't tell him how to run his business. Well offering advice never told anyone how to be a nice person and learn better customer service skills would be the BEST advice I could give. If the review before mine I don't care WHAT year the review is - if he's been in business 10 years then these reviews OBVIOUSLY match up to the stories that have been told for years. I told him he should respond to the customers who have had issues and blogged about it - it shows integrity for a business to accept their mistakes HEAD ON. When I called back and made sure before making the judgment NOT to go there based on negative reviews online - I called back and he said to get my head checked and my money was not good there - it would not spend well there and he wouldn't want "my kind" of business anyways. 3rd phone call I recorded and will be reporting him to the BBB so that others can get the pleasure of NOT dealing with him anymore. I have not spent money or lost money with this person but if he is rolling back the clocks on the mileage and they do not match the Carfax reports - then that is a crime in itself. He could not deny that he doesn't do that - I asked him directly and he asked who i worked for. I do not know anyone who has ever gone there I am purely someone who answered an ad for a car that was posted as BUY OWNER and found out it was a dealership after calling.

The service was quick, simple, and affordable. I got my windshield replaced within 2 hours. It was…read moreeasy to make an appointment, Adel was very helpful. They had comfortable couches in the waiting room. Overall, it was a good experience!

I found this auto shop on Yelp and honestly didn't know what to expect, but I'm so glad I went! My…read morecar had a broken part, and they happened to have the exact one in their storage, so I didn't have to wait for an order or come back another day. They replaced it quickly and were very professional and hospitable throughout the whole process. Great service, fair price, and super friendly people, highly recommend!