Amazing customer service. If you have a bike I would only choose here. Amazing staff very…read moreknowledgeable and friendly.

I was riding back home from upstate New York to Philly when I caught a flat tire. Thankfully we…read morehad a pick up truck as part of our group ride and we loaded my bike. I called several Harley Dealerships and they told me they couldn't replace my tire even after I offered to drop it off and pick my Harley up on a different day. We called Tricked out Cycles and spoke to the owner Steve and explained my situation. It was closing time but he told us to stop by. 45 minutes after arriving at his shop he installed a new tire and I rode home. Great service from a professional.

Service here is quick, reliable, and affordable! Owner is extremely nice and knows what's he's…read moredoing. Had to bring in my motorcycle to get it looked over after a fall. The process was super easy to bring it in, the service was done fast and got a call the next day that it was ready to go! Seriously recommend coming here to to buy a bike or get any work done!

From the owner: Customer service; an unfortunate lost motive in today's society. Growing up in the service industry…read moreand dedicating 20+ years of providing the best client experience possible has brought us here! Our bikes have been hand picked and selected with YOU in mind.

I bought myself a motorcycle for my 60th birthday and it's the first time I am riding. This company…read morehas been very helpful and patient with me. They just helped me out of a last minute jam that I caused myself and they didn't charge me. Not only are their prices right, but their attitude is also. I 100% recommend giving Bikes Built Better your business.

Chuck and team. Honest and fair prices. Knowledgeable about anything and everything. Came in last…read moreminute for clutch cable replacement. No problem. No hassle. Polite and friendly on the phone and very helpful to take care of all my bikes concerns. Explained concerns for my bike and got me estimates for future work.

They're garbage! They screwed me and they will screw you too! Played the hell outta me when I…read morepurchased a hayabusa from them. Told me in order for them to repair my bike, they would need the waiver I signed. He pulled one over on me because I was desperate to get the bike fixed and it was my only means of transportation at the time. He put his mechanic on the phone with me to try and convince me to send him the my signature and I stupidly sent it and once they got what they wanted outta me, they stopped pretending to want to help me with the issues with the bike. Their warranty is SHIT!! They wouldn't help me either. Don't Buy from them!! I wasn't the only one they screwed over. They've done this to many people! Don't trust them!! Mike responded to me on yelp claiming that I never purchased from them and that my claims are fake and false yet I have the paperwork right here! I had that bike for only a month before it broke down. I took it to power sports east service center in bear Delaware and they told me that the bike had so many issues that they refuse to work on it and to get rid of it. I explained to power sports in bear what mike sold me and what they did to me and even they said they screwed me. Specially when ambler put their mechanic on the phone with me to convince me to give them the paper I signed "sold as is". I was the ONLY one with the copy of that paper at the time and mike didn't have the copy. So he got his mechanic to convince me to give them my copy and after I stupidly sent it to them, they wanted NOTHING to do with me afterward!! Refused to answer phone calls, gave me the run around and their warranty was crap just like them!!! DON'T BUY FROM THEM!!!

Mike and his team were great to deal with. This was my first experience with them and very happy…read moreTo find a place so close to my home that I believe I can totally trust. Had both tires replaced, oil change and inspection. 2 day turnaround. Will definitely use them again and highly recommend!

Buying my V85TT was a pleasant experience. Salesman Mark was efficient and easy to work with, and…read moreowner Mark worked out a fair price with accessories for me. I'm not as happy with the service department. My first few services were uneventful, but the last one was disappointing. I spent almost $1,000 for the 12k service, rear brake pads, state inspection, and mounting of two tires that I brought in with me. 34 miles into my first ride after service I saw a pool of oil on the asphalt when I stopped, and oil splattered all over the right side of the bike and my right pants leg and boot. Brought it back (1.5 hours each way and $50 gas and tolls round trip). Service manager tried to get me to believe that they were suddenly having an issue with *faulty* head gaskets. I knew he was trying to keep the heat off his shop, so I then spoke directly with the mechanic who worked on my bike and he acknowledged that the real problem was improper installation of two o-rings, which is where all the oil leaked from. I understand that any one of us can make a mistake, but I was disappointed that the service manager did not offer some remuneration of the nearly $1,000 that I paid, especially since I had to make an extra (expensive) trip to have them fix their own error. Heck, I didn't even get an apology or an offer of a free oil change. Fortunately for me, a dealer much closer to me has started selling Piaggio products, so I no longer have to make the long drive to this dealership who cannot be counted on.

Every part of my purchase experience was great. I made an appointment with Tracy to test drive a…read moreMoto Guzzi V85TT. When I showed up, the bike was out front and ready. Mark lead me on a great local ride with lots of nice scenery and curves. The negotiations and pricing was easy and fair. I walked in ready to pay cash, but the offer of 0% financing was too good to pass up. I made arrangements to pick up the bike later in the month so they could install some accessories that I wanted. Every person who I dealt with (Mark, other Mark, Jeremy, Cyndi, and Tracy) were genuinely friendly and helpful. My bike was ready when I took delivery, and I was walked through all of the functions of my new bike. If you're in the market for a Guzzi, Aprilia, or Vespa, it's worth the easy drive to check out Motoplex.

If I could select ZERO stars I would!…read more I was shopping for an Indian motorcycle and found a beauty at there location... 2018 Chieftan with Stage 2 upgrade and many other upgrades. I paid CASH for it, almost $18k, and was never even offered an extended warranty. If it was included in the jumbled paperwork I signed, it was NEVER voiced to me. Long story short, the bike is a P.O.S. I bought it in May of 2025... rode it around, planned a major trip in September and took it in for service and new tires in August. Almost $1k later I was told that one oil drain plug was stripped and could not be removed. WHY? I just bought the bike! They specifically told me the service was not due because they did it prior to me buying the bike... so what they were telling me is that THEY ruined the drain plug when they did the service on it! They gave me the bike back saying they "sealed" the drain plug so I could go on my trip and told me it needed to be brought back in over the winter to be fixed. Ok... then it got worse. 300 miles from home the engine failed. I put less than 400 miles on it before my long trip and was stuck in Carlisle, PA. I called... I texted... NOTHING! They ignored me. Mind you, during the purchase process my texts were IMMEDIATELY responded to and even after we communicated when I had questions... but now that I had a problem... NOTHING! I ended up paying for a Uhaul and completed my trip, because my buddy's bike was still functional - it was a Goldwing so of course it was still working great. I chose to not go to them or contact them after I got home because frankly, I would have left the dealership in handcuffs. I cannot believe a dealership would treat someone that way. And for the record... I bought ANOTHER bike, a black 2018 Chieftan Classic, to ride this season and go on my trip in September because that 1st Chieftan is not going to get fixed any time soon (I called dealers and shops, all of which told me they could not get it in because it was the riding season and they did not want to close off a bay to work on mine). Am I crazy? Should I have stuck with Kawasaki? I put almost 45k miles on my 2011 Vaquero and NEVER had a major issue with it, NEVER! I still have a 2002 Kawi Drifter that is in perfect running condition! I did all the maintenance on them and they never required anything out of the norm. Currently I am planning on removing the engine and inspecting the lifters/push rods. If I find nothing, I don't know where to take it... I am not going to pay in excess of $2,500 just to have the engine pulled at a dealer and looked at, that's ridiculous! I would have to pay an exuberant amount of money to get a bike in running condition that I put less than 500 miles on and already spent over $18k on!?! No thank you... Pardon my French but FUCK COSMOS and if this new to me Indian gives me problems I will go back to Kawasaki! Side note: Why did they close their Trevos location? They moved to Bala Cynwyd with another motorcycle group?!?!

I Bought a new one!! I upgraded a bit to the 2024 Indian…read moreChieftain Dark Horse. I won't bore everyone with some of the unforeseen issues I ran into but believe me when I tell you that Cosmos made it right! Love Cosmo Indian Motorcycle. David, Shawn, Bill and everyone at Cosmo's knows how to treat you right. Couple years fellas I'll be coming for the ROAD MASTER or PURSUIT!!

Owner and mechanic of Bike Boys, Alex Borghi worked on my Harley Davidson. Quoted me $700 for work,…read moreincluded a hose replacement for an oil leak, oil and fluid change, he replaced my front and rear brakes. The service was good for two weeks, and we had a written and verbal agreement to pay in installments and that was agreed upon by both parties. Service has been paid $300/$700, until I had a small accident after using my rear brakes to shift down and stop at a red light. The rear wheel locked while in motion. After close examination the brake pad he replaced is nonexistent, and the piston went through the rotor. After a simple brake service in addition to other services done, I will now have to replace the brake caliper, the piston, rotor, and new brake pad, I will now be spending double to repair the bike after his damages. Mechanic Alex has since blocked my number and ghosted me after agreeing to fix the issue he caused. I will be pursuing this issue to the highest extent of the law. Thankfully I am not dead. He has zero organization and poor communication. The issue has since been professionally diagnosed and not based on assumption! Harley compatible parts were not used for the brake servicing! Also not disclosed was the ongoing issue Alex had while doing my rear brakes, to the point that diagrams had to be looked up to determine whether or not he was correct! Not only was the tone and choice of words on the phone call I had to make from a separate number despicable but extremely rude to a customer and friend he had a personal friendship with. The issue after being professionally diagnosed was deemed not a user error but a mechanical error. Mr. Borghi since has still not returned any call or message and since deemed he is not responsible for the work done when clearly he was the only person to touch my brakes. There should be no surprise after reading this review as this will remain on his conscious forever!

Never got there. communication with a proprietor was not great. We had trouble getting a time for…read moreme to drop off my bike so he could take a look at it and give me a good estimate.

I've passed by this place for years and never gone in, I had no idea they actually had Harley stuff…read moreand it was kind of like a museum! Very cool, I went with my 70 some-year-old parents who actually had a great time and enjoyed it very much looking at all the old bikes, neat off-road vehicles and helmets and things! My Dad wants a bike now to ride at the beach house where you can only go 25-30 mph (he's 76 so that's probably where the bike should stay lol) Mom's not too happy but I'm all for it!

Ryan was able to get me the side by side is was looking for during the pandemic. They made the…read morebuying process easy and helped me from purchase through delivery.

Was greeted but given breathing room on show floor. Traded…read morein two bikes for one. Bikes were picked up, new one dropped off, documentation handled at my kitchen table. Smooth as butter. Trade values were fair, for skipping the usual Facebook Marketplace drama and state tax. Bike was delivered clean and fueled. Honest dealings all around. Would do business again.

I had a very bad experience with their service department. I made an appointment more than one…read moremonth in advance to get my 2009 T-100 running as it had been parked inside my house as a display. They quickly determined that my bike needed either a new fuel pump or fuel injectors and they would figure out which it needed (or both) and get it running. Then.....crickets. My bike was in their shop for 2 months because they "couldn't get to it". Every time I called, I was told "we'll get to it this week". No excuse or reason for not repairing my bike, just ignoring it. Finally I had enough and said I would come pick up my bike. I made a very straightforward and non-hostile comment on one of their FaceBook posts explaining my issue as they seem to monitor and comment on their posts. My hope was to get contacted to see how this situation could be rectified. Instead, my comment was removed and I was blocked on FB. No one reached out and no attempt was made to figure out what the issue was. Mind you, I have purchased 5 motorcycles from QuakerCity and have all my service done there. I'm a good customer and expect to be treated better than this. Their service department seems to be a mass of confusion and disorganization. Think twice before bringing your bike here for service. I'll just spend my money at Cross Country Cycles instead.