I recently moved to Albuquerque and wanted to have a step-through e-bike ready and waiting for me…read morewhen I arrived. After doing some research, I reached out to Two Wheel Drive and was lucky enough to be connected with Zach, who made the entire process seamless from start to finish. From our very first exchange, Zach was patient, responsive, and incredibly knowledgeable. I shared my needs--something lightweight, upright, easy to manage, and reliable for everyday riding--and he walked me through several great options before recommending the Kona Ecoco. He was honest about what would work best for my size, lifestyle, and comfort preferences. Even though I was still living out of state, Zach made it easy to place a deposit over the phone, giving me peace of mind that the small frame would be held for me. When I arrived in town a few weeks later, the bike was fully built, tuned up, and waiting for me--complete with all the custom accessories I had requested installed. Zach greeted me warmly, walked me through everything, and made sure I felt confident before rolling out the door. I genuinely could not have asked for a better experience. If you are looking for a local bike shop with heart, integrity, and stellar service, Two Wheel Drive is it. Thank you, Zach, for your care and follow-through--you made this new chapter feel grounded and exciting from the start.

Two Wheel Drive earned my business and will continue to get my business, this is a dang good bike…read moreshop. Everyone from the boss to the bike maintainers have been professional, polite and taken the time to talk things through with me. I did a lot of research and had a pretty good idea of what bike (or at least type) I was after. The discussion and totally fair pricing is what made the sale for me. I've been back for service and it is excellent. I've been back for advice and pointers, again excellent. I've been back to buy bits and pieces and found just what I need with discussion and guidance. I'll be back at some point in the not too far future to buy another bike. This is my bike shop!

This shop knocked it out of the park! Every single person was nice, super knowledgeable and…read morehelpful. They answered all my questions, and most importantly, adjusted my bike without making me feel stupid for not being familiar with the mechanical stuff. Bonus! The bike feels exponentially better than it did when it was brand new! THANKS! #customerforlife

Helpful staff…read more Answered all questions

The shop is well stocked, the staff friendly and knowledgeable. I stop by whenever I am in…read moreAlbuquerque just to say hello.

Honest service. They don't oversell. Took a bike for a tune and service person said not necessary…read more Did what needed to be done for under $25 and sent me on my way. Honest and reliable. Great shop with many options.

Jason is knowledgeable and easy to communicate with. As with most bike shops, there can be a little…read morewait for repairs, but I had a smaller issue that I needed some expertise and Jason did not disappoint. He adjusted my derailleur and got my Campy groupset shifting smoothly as it should. I was in and out in less than 10 minutes. He also answered some general questions around gravel riding and tires and upgrades I was looking into. Overall, Jason will be my go to bike mechanic for as long as I live in Maryland!

I noticed that my rear axle was broken on my vintage road bike with Campy components. Vintage…read morecomponents and parts are very difficult to acquire due to age and lack of available stock. I was referred to Service Course by Civic Cyclery in Belair. I couldn't be happier! Jason is not only knowledgeable, but goes out of his way to answer any questions you may have and will go through great lengths to make you a happy customer. He was able to find me an axle at a very affordable price and had my bike back on the road within 2 weeks. Service Course is now my go-to shop for all my bike repair needs. Job well done Jason!

Dear Mayor Keller,…read more Please, for our city's sake, for the sake of our children, our underserved communities and our environment, expand the bicycle safety education center initiative throughout your tenure. We need one of these Centers in every neighborhood of Albuquerque. I just finished the brief but informative two course trainings and, just an hour ago, picked up my bike (and free, new helmet). Esperanza is absolutely exceptional. Here's how the process worked, as of this writing: 1. The first Monday of every month, at precisely 10am, Esperanza opens class registrations, and the phone lines are flooded. "If you get a busy signal, don't give up, just keep calling," advised the staff. That's what I did, and after about ten minutes, I got through. They signed me up for two evening classes which I attended a few weeks later. 2. Each class lasted about 90 minutes, students were a mixed bunch of ethnicities, ages and abilities, about 15 people total. The first course, about safety, was truly informative. I've been a cyclist for the better part of my life, I signal turns and ride in bike lanes, I still learned a ton about staying safe on the road. The second class, bike maintenance, also went beyond fixing a flat -- I learned that, for example, I'm lucky I've never smashed my face in the pavement, I've incorrectly fastened my tires to my bike for years. 3. A few days after classes, I was back at the shop, picking out my ride built from donated (and high-quality) parts. My bike: a 2007 GT Legato 3.0, built in Southern California, original retail: $700. A hybrid road/mountain ride, the bike is extremely light weight, rides like butter, and will absolutely rock when I take my kiddo on the Bosque trail. So. Friggin'. Fly. What did all this cost? Suggested donation: $40, but that's suggested and they never asked me for a dime (I'm donating the full $40, I can afford it). Esperanza also serves as a bike shop where empowered everyday people learn how to fix their own rides. To recap, Mr. Keller. The fact that this Center is inundated with calls for these classes every month, that they receive premium donated parts, and promote healthy, environmentally responsible transportation means one simple thing: tax dollars spent wisely. We need to shift the way this town thinks about transit, and it begins at places like Esperanza. This is a Duke City gem, let's keep these gears turning. Sincerely, Howie K.

Wow, I wish I had taken my bike here instead of that dud of a place I took my bike to simply…read morebecause it's closer to me. FREE BIKE REPAIR HERE. Yes, you read that correctly. You bring your bike here and they have staff that supply you with parts and instruct you on how to fix it. My friend got about $75 worth of parts, including a seat, chain, and bolts, for free. They have all necessary tools on hand, too. For those of you who work, they are open evenings only and on Sundays although hours are extended in the summer. I already like doing my own car maintenance. Now maybe I can learn how to repair my bike the next time it needs work.

Traveling from California to Dallas and my check engine and battery light came on as I pulled in to…read moreAlbuquerque. I immediately searched for a repair shop and found Lohman. I pulled in 10 minutes to closing time literally with almost no electrical power left. They quickly diagnosed the problem for me and took down my personal and warranty information. They took me to a near by hotel for the night and by the time I returned in the morning they were already half way done with my repairs. They took care of all the warranty approvals and got me back on the road as fast as possible. Thanks guys!!!

I'm sorry, I always try to give the benefit of the doubt. I called because I need a new tire. As…read moresoon as I told the receptionist I needed I tire I was transferred. Someone named Mike answered told him year and bike and what was needed then all goes quiet. I waited for over five minutes asked a couple times if anyone was listening. Nothing!! Problem is not very many places in Albuquerque work on Harleys. Sucks but will have to try them again. I hope as albuquerque grows more motorcycle service shopes will arises

Bought a treadmill after the 2nd lockdown went into place and my kids school went back to remote. I…read morehad tried to order a treadmill from proform but they are a hot mess right now so cancelled that order and called the fitness superstore in Albuquerque. I spoke with Joann initially and told her what I needed and price range and she gave some suggestions that she thought would work and that were in stock. She was friendly and knowledgeable from what I could tell. I researched what she suggested and decided on the horizon 7.8. I was able to apply for interest free financing for 12 months via their site. I called back and spoke with TJ who took my order and who was just as helpful. They have different delivery/setup options but we opted to pickup and set up ourselves as we live 1 1/2 hours west in Gallup. However, if you have no experience setting it up I definitely recommend having them setup and/or deliver for the extra fee. After we got it home and setup we made a small mistake when we loosened the belt to lubricate the machine and couldn't center the belt. I called and spoke with Larry who gave me some tips and was super patient and helpful. Unfortunately due to my lack of experience I couldn't get it so they set up a service and came out pretty quickly at a decent price and Larry let me pick his brain the whole time he was fixing it, which took him like ten minutes. During this whole COVID-19 experience and what these "non-essential businesses" have had to deal with in order to stay open I truly appreciate that this company and their staff were amazing from start to finish and didn't use COVID-19 as an excuse for poor service, which i am finding a lot of businesses are doing during this time. I appreciate everything the staff at this store did for us. I won't be going anywhere else for my fitness needs ever again. Another perk, they are local and not a chain fitness store.

Make sure you read the fine print, not just listen to the sales person. I bought an assault bike…read morefrom the Fitness Superstore and used it every day. They told me it came with a 90‑day warranty. The bike locked up and the pedals and arms wouldn't move, so I called the Superstore. They said it was still under warranty by three days, and I told them I'd bring it in. Once they had the bike, they called back and said it wasn't a 90‑day warranty after all, it was only 30 days, and that I'd have to buy a new bike. In my experience, they have no honor or integrity!

I want to give a huge shoutout to Indian Motorcycle of Albuquerque!!…read more I'm live in Connecticut, on Sunday (6/14) morning, the first ride of a 10-day vacation with 50 other riders (30 bikes), riding my 2015 Indian Roadmaster from Albuquerque to Santa Fe, for the first leg of our tour... Barely out of town, my clutch lets go.... I had the bike hauled to Indian Motorcycle of Albuquerque, even though they were closed Sundays and Mondays. I parked the bike out front and caught a ride so that I could meet up with the rest of the group in Madrid, then on to Santa Fe. At around 11 in the morning, I called the store to let them know my bike was out front and to ask what could be done to get it fixed.. of course, there was no answer.... I then tried sending a text to that number, just in case it would go through... I immediately received a "canned' text stating that they were closed on Sundays and Mondays. I'm beginning to think that my vacation is ruined... Less than 5 minutes later, I receive a text saying that they are contacting their Service Manager and they'd get back to me, in the meantime, they searched the country for a dealer with a clutch in stock... there are only 5 available in the whole country, they could probably have my bike fixed by the end the week, possibly the next week.... Vacation ruined... I then ask, what would they give me on a trade in for my Roadmaster, thinking if I bought a bike on Tuesday when they reopen, I could meet back up with the group in Durango, Colorado... They say their Sales Manager, Smokey, would call me... Smokey calls me and says he's going into the shop to take a look at my bike, just in case there's something easy they could fix... he calls a few hours later to let me know that it is the clutch and gives me a pretty good number for what they'd give me for my bike on trade. He then absolutely shocks me and says that they're willing to come in on Monday, their day off, to get me back on the road. I picked out a "left-over" 2025 Roadmaster Darkhorse PowerPlus 108, with the 200-watt audio system! I show up on Monday morning, Smokey and Eric are already prepping the bike. I asked them to install a heel shifter and armrests. I'm swapping everything from my old bike to the new, when they inform me that they don't have the "Darkhorse" armrests, but they did have the black pads. So, they swapped the armrests from my old bike (chrome) to the new... At some point Denise (the GM) came in to do the contract and financing, again, this is their day off!!! She had other places to be! The whole process was flawless! The only problem was GEICO, the binders they kept sending over were wrong, that was probably the longest part of the whole ordeal! They had me back on the road, on my new bike, before 11AM I cannot thank them enough for saving my vacation and going above and beyond with incredible support and customer service. If you're looking for a new motorcycle, look at Indian Motorcycle of Albuquerque first!! They took care of me when I needed them the most, on their days off, even !!!

I contacted Bernadette, rental manager, to arrange a Super Chief while I was in town for the Santa…read moreFe Indian Market. When I arrived Cheri, the apparel manager, was there to greet me. I had worked on a collaboration with Indian Motorcycle and she introduced me to the entire team! Big shout out to the sales manager Joe Guillen for assisting with the pickup and drop off of the bike! Solid team and a great location right off the I-25! HIGHLY recommended if you want to explore the land of enchantment on an Indian!