I flew from Los Angeles to Albuquerque and rode home just to buy the VStrom they had for sale…read more That's how much confidence I had in this shop. Jody, the salesperson was fast and informative in the numerous questions I had on the bike. I showed up in the morning, signed the papers and was out of there within the hour. Spent the next two and a half days riding home, hoping the bike would perform as expected. It did. Very happy, needless to say with the experience there.. My only complaint is that they didn't list all the extra features the bike had already had installed... not a bad thing at all! Thank you Jody and moto authority.

If your bike is for sale at Moto Authority and HAS NOT SOLD one reason might be the outrageous…read moredocument fees the new owners are gouging buyers with. Buyers are going to pay NM excise tax on the purchase price of the vehicle and registration fees no matter where they buy a vehicle BUT at Moto Authority buyers get gouged with an excessive document fee for Moto Authority making the trip to MVD. Moto Authority gets a commission for selling your bike and on top of that they gouge the buyer with an excessive document fee for their time. They should be satisfied with the commission on the sale of a bike they have no money invested in. They do provide floor space to display the bike and their overhead and operating costs are real BUT the sales commission should cover the trip to MVD. Moto Authority says that "For Over 17 Years: New Mexico's Preferred Choice for Motorcycles..." BUT that reputation was built by the old owner. The new owner(s) acts like a car dealer with inflated after the sale fees. When you want to sell your bike the smart move is to spend $5 and advertise your bike on Craigslist. The buyer will pay you directly and you won't pay commission to anyone. Then the buyer goes to MVD to pay the tax and registration fees without paying a document fee. That's MORE money in YOUR pocket and more money in the buyer's pocket. 10/11/25 EDIT to the owner: Your "document fees" are excessive and that is a FACT. If your consignment customers don't list their bikes on Craigslist and keep more money in theirs and the buyers pockets then they deserve what they get at Moto Authority. Your "pride" in your document fees won't get you what you think. I supported Moto Authority in the past and always got a fair deal from Steve but I wouldn't buy a quart of oil from you.

Great selection of bikes. The staff from sales (shoutout to Daniel the closer), parts and service…read more(best service for bikes in town)

Terrible service; no one helps you--they just stand around chatting with each other, and they don't…read moreeven know the specifications of the products they sell.

Was able to find the parts we needed to get my buddy on his way was impressed by the…read moreinventory.reasonable price nice people.

We purchased my husband's bike here. No haggling and the price was so affordable. It's a beautiful…read moreand was well maintained. I'll go here before the larger shops next time too.

I purchased a 2012 Jayco Seneca from Smokey himself yesterday. We spoke a number of times over a…read moreperiod of about 45 days about the coach. He took over 40 of my phone calls, and stayed with me through the entire process until we settled on the details. He even went so far as to put new batteries in the coach. I would recommend Smokey to anyone looking to be treated fairly whether you are a local customer or buying from out of state/country. Thank you Smokey for being honest, fair, and so easy to deal with!

I'm sorry, I always try to give the benefit of the doubt. I called because I need a new tire. As…read moresoon as I told the receptionist I needed I tire I was transferred. Someone named Mike answered told him year and bike and what was needed then all goes quiet. I waited for over five minutes asked a couple times if anyone was listening. Nothing!! Problem is not very many places in Albuquerque work on Harleys. Sucks but will have to try them again. I hope as albuquerque grows more motorcycle service shopes will arises

Todd Lohman, is with each & every day becoming a bigger ripoff artist than the previous day before…read more I originally went to Lohman to escape the price gouging & mystery $300.00 plus internal problems that DID NOT exist before coming into this shop, on top of the charges you brought your bike in for. If that was the ONLY problem maybe but, don't be amazed to see replaced bolts that are NOT even machine screws, maybe wood hardware & Teflon tape are what HD from the factory really intended to use.... No more, fool me once, never again. Such a shame, long ago this was the shop with integrity. M

I've purchased 2 motorcycles (a Can Am Ryker Rally and a ninja 650ex. RIP Ninja,) and both times…read morethe guys I worked with were amazing. I'm a motorcycle instructor, who primarily teaches on the street. My motorcycles are my life, and livelihood. The ninja's wreck will see me get an R3 or Z300. Both perfect for demonstrating and riding with most of my students. I'll return to R&S, and hunt down Jay and Alec on the floor, let them duel for the sale in a low speed race. The guys at R&S are fun to deal with. More importantly to me, they can RIDE the sh1z out of whatever you throw under them. They know, because they do. In addition to the 2 I've purchased from R&S, I also have my "war pig" 2021 Yamaha FJR1300ES. The service department keeps my fundamentals in order, and does all the work I don't have tools to do. Today, they hunted down the needed tool to do a wheel/rim swap out. Then they flipped the Angel GT II carcass from old to new rim. The extra mile to make sure a customer can get out and ride! Kyle, my service writer, made it happen. Thank y'all! I took it for a tire scrub ride. That new wheel rides like a... and, the compliments! Got kids loving the old man's version of a sport bike. Thanks to the parts department, it's now wrapped in 2022 front and side fairings (the difference by year is the color. The cobalt blue metallic is 2022, the liquid graphite is 2021.) I wanted my bike to stand out, and it does! Every couple years I replace the fairings, R&S keeps me covered.

Do not go here for parts or service. Employees are uneducated about motorcycles. Even though they…read moredon't know what they are talking about they will do their best to rip you off.

0/10 Would not recommend. My experience was based on ordering tires with this business. I heard…read morenothing but good things. It was far from it to say the least. I ordered tires from them because they said the tires will arrive in 5-7 days. I called on day 5 to see what the status was. It lead no where they had no tracking number no update. Day 7 comes around no phone call no update after being told they would call me tomorrow. Weekend came so had to wait 3 more days since they are closed Sunday and Monday. Tuesday I called to maybe get some word on where these tires are. They let me know that the tires will ship in exactly one month...... Got my refund and took my business elsewhere.

I recently purchased a Can-Am Ryker Rally from this dealership. A quick shout-out to Marshall (and…read moreteam) for the excellent sales and delivery experience! They provided very helpful, friendly and courteous service throughout and are knowledgeable regarding their product line. This is my first Can-Am experience and they patiently took the time and care to make sure I was comfortable with it all before making the purchase decision. I've since also had the first service done there on the Ryker and that went smoothly as well. So all in all a very positive experience and will definitely be coming back to see you all again in future. Thanks again! /Fritz

Wayne is trying to charge $3,000 for destination charges. This is $500 + more than other local…read morePolaris NM dealerships. Honda only charges $1,395 per their website. As I do not want to get cheated out of hundreds or thousands of dollars, I am going elsewhere.

They flat-out refuse to work on trikes. My Goldwing trike just needs a new battery, but they won't…read moretouch it. I understand their concern, but it's just A FREAKIN BATTERY!

I went in to get my 2006 Harley night train dyno tuned. I dropped of the bike, the owner Dee…read moreoffered to drive me home which is great costumer care. The tech was technically proficient and spoke with me about the procedure and was not in a hurry to get me out of his work space. Welcoming atmosphere and very courteous employees. I've finally found my hometown shop.

Please read all of this. Again cross road cycle 'so in Rio Rancho NM has gone Above and beyond to…read moreprofessional repair another friend's motorcycle after H&H FUC×ED IT UP THANKS Rich and Derek. Wow what great day for a ride!! Hopefully you are out enjoying. I just had a power commander tuner installed and dyno. Big power gain the bike is running so. SWEET! !! LOVIN. IT LIFE IS GOOD.

Had a great experience renting a Heritage Softail Classic from Alburquerque EagleRider (they are…read morelocated behind and connected to the Harley dealer on Lomas). The staff couldn't have been friendlier or easier to work with and our bikes were ready and waiting when we arrived. Clean and looking good! After a quick orientation, some route suggestions and map study, we had an awesome ride on Route 66 and the Old Sante Fe Trail stopping in a couple of interesting towns. Watch the movie Wild Hogs if you need to do a little research. Also really enjoyed the High Road to Taos Scenic Biway and a run down the Rio Grande Gorge. There's no better way to see the area, and no better ones to help you do it. Great job Alburquerque EagleRider!

Phenomenal experience, New Mexico exceed all expectations as a riding destination…read more Both Dave and Alan are amazing to work with, EagleRider is fortunate to have such dedicated hard-working staff .. having rented from many different EagleRider locations... the Albuquerque location is amongst the best of them Bikes were clean, well maintained, and performed flawlessly Paul L.