I saw Dr. Richard Rolfes saw for the first time for crippling pain in my feet. Here's my…read moreexperience. Crowded waiting room but the receptionist was very nice, pleasant, professional and was patient with each person. Even the patients were nice - telling me about their good experience with Dr Rolfes. I was worried he wouldn't take time with me but I was mistaken. He was pleasant, professional- nice! He took a lot of time with me even looked at X-rays I had on my phone from Carbon Health. He examined me gently, explained things and designed a treatment and looked at shoes I I brought with Me and suggested a supplement to take for inflammation. I liked him- He was personable and hopeful for my condition - plantar fasciitis and noted I also had a bone spur but gave me hope of a quick recovery. I go back in 3 weeks. I left still limping but smiling. Made a follow up appointment with a different health care professional and she too was very pleasant and lovely. 5 stars.

Stay away. Really. Been going there for years. They used to be courteous, friendly and personal…read more Now they have been bought by some corporation that seems bent on destroying the practice. All of the nice staff from before are gone. The two doctors, Rolfes and Sternak are still there and are probably still as excellent as before, but they are surrounded by an incompetent organization. The local staff only have the power to say "no". I showed up for a scheduled appointment and they told me "it was on the old system but didn't make it to the new system. Third time this happened today." No supervisor is on premises. There's nobody to speak to. Nobody to make it right or even apologize for the issues. The lobby was full of puzzled people wondering what was going on. A very unpleasant experience. Dr. Sternak, when you move to a new practice (and I imagine that will be soon), let me know!

best doctor good care and very professional and I recomend to all and help you and calls about…read moreappointments

I WAS WITH DR DAVID SEGARS (my whole family) and his older brother for decades and now dr david…read moreretired last august 2025.well need care right away with another lady doctor till dr shu was excepting new patients from dr david segars.its april 20,2025 and by may 1,2025 me and my mom will now being seeinf dr shu as our pcp hopefully for a long time. mark dudum

Smooth running office.... Experience starts with a call for an appt. Thorough questioning and a…read moretimely appointment. Conservative treatment plan from a caring Dr, with great bedside manners. Really appreciate the great office team work and the conscience treatment recieved. Thank you to all in office... Extra thanks for having a medical office that wear mask. Caring for thier health and my own. Warm appreciation, Sharine

I've been going here for a few years. I usually see Dr Lee, but when he's not available his…read morepartners are also great! I can usually get an appointment quickly and never feel rushed. The front desk staff are always friendly and helpful.

First time at this location as my 2 main locations are the Joint in San Jose with Dr. Loo on…read moreProspect and the Joint in South sac for Ernesto as they are first rate and been working with me over 4 years as I travel between this locations for work and family. Since Both agree I need to be seen more often and since SF is so close I have found a brilliant doctor in Dr. John Girlando. Really on point with my adjustment and his demeanor super professional and he asks questions so he knows what exactly you are looking for. My husband and I have been members of the joint for 5 years. We both have favorite doctors in Sparks, Fort Worth, Austin, Sacramento, San Jose and now San Francisco. This location has ample parking as well which is a huge bonus in the city. This doctor I mention above only here Monday and Wednesday

Dr Elizabeth is awesome. Excellent care, knowledgeable, and effective, thank you so much…read more Front desk staff is great as well.

The doctors and nurses are really nice and friendly. Checkups are often detailed and quick…read more Overall, I would recommend this place 100%.

Dr. Kelly is my daughters primary care physician. He is professional, kind, and really makes my…read moredaughter feel at ease. I'm glad we found him and his staff.

friendly,courteous and professional service in a busy environment. dr. rofles is super competent…read moreand easy to talk to.

My mother has been treated and followed by Dr Rolfes for her feet. She is extremely happy and…read moresatisfied with her clinic visits and outcome. Dr Rolfes is very compassionate. He and his team are professional and knowledgeable. My mother feels he is one of the best doctors she has visited in her 92 years of life!

Carbon Health app (desktop and mobile) is complete trash. Couldn't add insurance information on…read moreeither. Was about to give up and just find an urgent care near my office tomorrow, until Charissa called me back saying she was finally able to log into their system, get my insurance added, and rescheduled within 2 hours. She didn't have to call me back, but she did, which meant I got in to talk to a doctor sooner. All female crew on 5/17/26 were awesome. I hope all your Sunday shifts are as easy as today. Thank you (all healthcare workers) for working on the weekend.

Had an ear infection and initially booked a virtual appointment with the urgent care facility in…read moreWest Portal, which took the virtual appointment but refused to prescribe antibiotics unless I came in for an in person visit. Being unable to successful secure an in person appointment for the same day, I went online and checked out Carbon Health Urgent Care in Stonestown. Had ample amount of openings and I only had to wait 10 minutes before being seen by a doctor who prescribed me what I needed. Total thumbs up experience for me!

I was referred to Sharone from another colleague about a year and a half ago, and I have been…read morecoming back ever since. I'm really grateful for that connection because Sharone's treatments have been essential for my healing. I initially came in for treatment due to foot problem that had already been bothering me for months. From the beginning it was clear that Sharone cared about hearing my story; where I'm coming from, why I was there and where I hope to be. Her intake process was thorough, and the time that was invested in the beginning let me know that Sharone not only wants to help me get healthy but stay healthy. In addition to the great treatments, Sharone is a wonderful resource. I hadn't had any previous acupuncture work before meeting Sharone.

Sharone is amazing. She feels like a fairy godmother. I have seen Sharone for over a year now…read morethrough an incredibly difficult and confusing health journey, and Sharone has never given up on me. She cares deeply about your symptoms, and doesn't dismiss or treat based on black/white tests. It's refreshing to have someone committed to helping you feel better and always validating symptoms, never dismissing you. I'm still working towards health, and I'm so grateful to have Sharone on my journey. Her office is always clean and lovely, and parking is easy.

This review is for the UCSF labs at lakeshore as there doesn't seem to be a Yelp page for them…read more I've had a transplant last year and needed to go for blood draws weekly, sometimes 2x a week even. Needless to say, I've been a regular at UCSF Lakeshore labs for a few months and have gotten to know some of the phlebotomists here. They deserve more credit than they are given. Despite having a constantly busy influx of people, they are all kind friendly and helpful. I look forward to visiting with them, even for quick pleasantries during the 2 minute blood draw. I've seen how they've grown from being short staffed with only 2/day to 4 or 5. Sure, some days the wait can be really long but I wouldn't blame that on the staff...that's more relevant to the overwhelm of our healthcare system. Here are a few tricks I've learned to beat the crowd: - if you need labs done before work or due to fasting the night before, get there before they open at 8am - avoid Mondays and Fridays as those are the busiest days - have your ID ready to give to the receptionist upon arrival - make sure your lab orders are current to avoid delays/confusion What's also helpful is that the lab results come back within a few hours, a godsend compared to other lab services out there that take days to produce results. Thank you team, you've been key to my recovery!

Absolutely incompetent front desk. Talked with Brandon and he had me going in circles only for me…read moreto have to clarify that he had zero availability for the next two months. Why didn't he just come out and say it? Scratching this clinic off my list.

I understand that this topic can be difficult to discuss, but I felt the need to write this review…read more I have gone through some of the most difficult experiences following a procedure from a doctor in the lower bay area. That doctor left me basically deformed!!! Finding Dr. Pash has been a "renewal of life" feeling for me. He was able to fix some of my major issues. Literally the first day I met him. I couldn't believe it, it was honestly a change in life for me. The results are amazing. My girlfriend is honestly more wild than she's ever been! That right there is worth it all. I'm so grateful for Dr. Pash! He's very professional and easy to work with considering how delicate this process can be. M. T.

I highly recommend going here, Dr. Pash is very knowledgeable and offers great support. he is…read morealways available to answer any questions or concerns in a timely manner. The procedure is painless and results are immediate. I'm very happy with the results I've gotten and my partner is happier. I will definitely keep going back until I reach my desired size. Thanks to Dr. Pash's help I have become way more confident and comfortable.