I brought my Schwinn bicycle in for a brake adjustment. When I called to make the appointment, it…read moreseemed like they would be really busy on a Saturday so I assumed it would take a while for them to get to my bike, but they said the wait time would be about 15-20 minutes & they were true to their word. The tech who did my adjustment suggested I get a tune up & went through the details to explain why, but there was no pressure to have it done right there & then. On my way out, they offered me water (I probably looked like it was obvious that I'd ridden my bike to their shop in the August heat). When I went to leave, I mounted my bike outside the shop & realized the seat had been raised too high for me. I was not strong enough to pull out the adjuster to reset it myself, so I rolled it back inside & one of the employees happily reset it for me. He wasn't annoyed that it took 3-4 times to get it just right (i.e. back to the height I had it before). My parents & grandparents are/were loyal, long time Steven's Bicycles customers who were always satisfied with their products & work. It's nice to know their reputation has not changed, even with the new Clovis location.

Brought my road bike here to get converted to tubeless. We had a stubborn issue with the rim tape…read moreslipping off at first, but the team at Steven's went completely out of their way to get it sorted. They worked on it twice and even had their best tech handle it to make sure the setup was 100% dialed. Really appreciate a shop that actually stands behind their work and keeps going until it's perfect. Great service, I'll definitely keep coming back.

Dave is the owner of Sumner's. He is always courteous & professional. His tune up maintenance with…read moreelectric bikes is phenomenal. There are a lot of vintage bicycles in the shop that provides the perfect environment for enjoying classic & vintage transportation. His work is 100% guaranteed. Lowest cost for restoration & repairs. I highly recommend Sumner's Bicycle Shop for all your transportation needs.

They helped fix the flat tube in the front & also threw in nice new bolts for it, as well as…read morefilling in air in the back tire as it was flat. It was priced reasonable for the work that was done and also fast! Will be back to give them my business with my other 2 e-bikes that needs work on

Needed to get a couple of inner tubes for my new bike. The staff here were super friendly and…read moreanswered all my questions. They have a excellent selection of bike locks bags for your bike and other accessories. I would definitely recommend coming here for those sorts of things, lots of bikes to choose from

From beginning to purchase, this bike shop was fantastic!!! It is really hard sometimes to find a…read morebicycle when you are vertically challenged (aka short). I noticed that they had a 44 in stock and called them up to confirm. I told them that I was willing to make the 3 1/2 hour drive to purchase the bike and asked if they would be so kind as not to sell it before I got there. They told me no problem!! Next day drove out to Fresno to purchase the bike. The sales person was extremely friendly and helpful. They adjusted the bike to fit me, cut down the seat, and brought in the brake handle a bit for better reach. Chatted with Rich while my bike was being adjusted, he was so nice and helpful. I highly recommend this bike shop, even if you have to drive far to get there!!!

Cool cat, that Chester! I've been curious about E bikes for quite a while and I've spoken with…read moreothers who have them and they recommend this place. This is their number one place for information, for instruction, for parts, and overall excellent service. The staff is extremely friendly and easy on the eye If price is a concern there's a wide range of E bikes, all good quality and price that may fit your wallet or atm card. Don't just take my word, stop in and take a look around. You'll be glad you did.

Love this bike shop. The owner Josh is super cool and shop cat Chester is even cooler. We just…read moregot our bikes serviced here and we're very happy with the service and Josh the owner was very helpful.

Very helpful and did a great tuneup on my touring bike…read more Also took my daughter's bike in (street) and got new tires/tubes. Getting it ready to go back to college. Quick, friendly, and pointed out problem areas.

Bought a Tuesday brand bike here because they don't carry and Schwinn bikes just fyi. Had problems…read morewith the chain falling everytime I go fast and run over a crack and not pedaling but just cruising . Called the store to see if they could fix my problem and the person was very rude and said they would back up the bike and put chain back in. I said the chain is already back in. The problem is it keeps coming off. Was told to just bring it in but he refused to answer if they could actually do anything to resolve it

I ordered my Hiboy max pros solid tire on 22nd April where it was supposed to be delivered within a…read moreweek now it's almost about to be a month but no sign of hope. The tracking number it still shows it's stuck in cali. I emailed them about the situation, no response. When I contacted them they didn't received my phone call after trying for 2 to 3 consecutive days , finally when they pickup they don't know what happened to my shipment they literally got no clue where it is. Such an unprofessional way to handle customers, it felt like I'm the one who's at fault, seriously !!!. No explanation of the situation, no responsibility and in the middle of that I lost $52 out of nothing. This company put on the website the products are non refundable, then what about the products you people didn't delivered to the customers which they paid for ? If it's still a no I'm doing a fraud claim.

The pink haired girl at the desk was zero help. There was no tech in to look at my sons scooter…read moreand wanted to charge me $30 to just leave it. She could not answer basic questions and when I answered in simple language she still had a dazed look. She spoke rudely to my other children. I left and told my son we were never coming back. We actually bought the scooter from them 2 years ago. ZERO service!! We took it to a bike shop (Steven's) and they tightened 2 screws and did not charge us at all. They were very kind and actually practiced customer service. ALPHA PRO SCOOTER SUCKS!!!!

Stellar service I highly recommend Sierra Bicycle Werks…read moreit's a great asset to the community.

I'm so glad Andrew knows his stuff because he sold me the right breaks for my ebike. I was super…read moreready to buy the wrong pads online but rolled in here since i was in the neighborhood. Great service.