It seems like they are making an effort to improve customer service I have noticed. The first time I went I really felt out of place. The parts are less expensive and higher quality than the other nation wide chain auto parts stores. It feels like a step back in time when you go there. I like supporting locally owned stores, especially employee owned, like Motion Auto Supply. I don't always come here for parts, but when I do i feel like I get added value over other options. read more