I had a few concerns about having mold in my bathroom. I called Frank to see if he could come look…read moreat it. He asked me a few questions and told me what I could do to manage it. I'm sure it's a very common problem that I have with not enough ventilation in my bathroom. He even called me back to recommend a good caulk! It was like talking to my dad and him telling me what I should do! Such a cool dude! I appreciate you, Frank!

We had mold in an adjacent room which we had remediated but another company. This second room is a…read morecustom closet which we wanted checked by a really reputable company. Frank (the owner) inspected the area and came back with great news-we only had one spot of mold which he said could be left to dry. Total charge for the visit-free. I insisted on paying him otherwise he wouldn't have charged us anything. In this day and age that is a rarity.

AAA did a fabulous job of rebuilding our finished basement after a flood. Everyone we came in…read morecontact with was very very nice.They were fast and really knew their job. The quality of work was wonderful and the price was less than expected.

Never use this company. Surface level their work looks fine but your restoration will not last you…read moretwo months. They have no attention to detail. I have had to redo so much work due to their lack of care. If you do hire them, monitor their work constantly. They will cut any corner they can to save themselves an extra minute of time.

Got an appointment fast . My carpets look fantastic. We are selling our house and are out of state…read moreso we were nervous to not be there. The staff was very helpful and friendly.

I should have taken before pictures, but I didn't. My front door is not sealed at the bottom and…read moredust comes in big time. My floor is constantly dusty, the box elder bugs manage to come in too. It gets so dusty at the entrance that dirt settles onto the stairs and of course gets tracked along the hallway. That was the pesky area I wanted clean. The tech came in and licketty split got the stains out of my carpet, and cleaned the area I wanted and did an excellent job. My carpet is OLD, HOW OLD IS IT??? Only the true owner knows. I didn't expect super-duper clean because of the age. BUT the tech came in cleaned the carpet so well that I had to look closer to see if the stains were really gone and they are! When I move out of this place I will call them again. In fact, I know my stairs will get dirty this winter so I will be calling them again in a few months or so.

Update- Britton called me and we discussed the miscommunications I had with the other employees. We…read morerealized where the misunderstanding was and he gave me a refund for the unnecessary work that was done. I felt heard and valued. Thank you so much, Britton!

We had to have flood restoration during Covid, including having carpet installed. Ricardo with…read moreComplete Restoration was great to work with. He was on time, he communicated promptly, and was very professional and courteous. He talked us through the whole process as we'd never had to have insurance cover anything before and we were pretty lost. Even in the fallout after the Restoration and repairs, he's been communicating with us and has been very understanding with us in regard to our deductible. Even though I know Complete Restoration is a big company, Ricardo really made our experience personalized and I felt like we got the service of a little mom and pop shop. I would recommend these guys for restoration services.

John was great to deal with when my bathroom had to be brought down to the studs. They have a…read moregreat plumbing company they work with that changed my water heater too. Good communication and John worked great with my difficult insurance company. Quick and efficient service. Never felt I was being scammed or pushed around by John. Will hire again in the future.

John and August were amazing. They were extremely responsive, very professional, and communicated…read morewith us through the entire process. Would highly recommend!

We had a pipe burst unexpectedly downstairs in our home. I was able to get most of the water up…read morequickly, but I knew I had to hire professionals to make sure no mold was growing. These guys arrived promptly, the staff were intelligent, knowledgeable, and well presented. The cleanup took a few hours, and then they left San's to do the work for two additional days. I am extremely pleased with this company and recommend it.

It's hard to know whether or not to trust online reviews anymore, but with these guys I decided to…read moresee what all the glowing reviews were about. Turns out: they're about a truly great company, with cheerful, supportive technicians--and MAN their communication is *killer.* They were prompt by both phone and text, kept me up-to-date on when I could expect them to arrive, talked me through every single step of the process, and didn't talk to me any differently than they talked to my husband (which, unfortunately, is all too common with technicians, I've found). Our story: we had a puddle of water in our basement after a recent thunderstorm. Glenn and Ryan showed up within an hour, calmed our nerves, helped us inspect our home, cleaned up the mess, and left us with some fans to dry out the room. Their prices were reasonable, and they came back today to pack out the fans, exactly as they'd promised. In short: at every step of the process, they knocked it out of the park. All these glowing reviews you're reading? It's not a scam or some kind of marketing ploy. It's a reflection of a really exceptional company who is actually *enjoyable* to work with.

3/25/25 Incredible Service & Peace of Mind!…read more Back in late February 2025, we had a nightmare situation--our water heater unexpectedly failed and flooded our entire basement. Water was everywhere, and we had no idea where to start. We called Disaster Professionals, and they were absolutely amazing from start to finish! They arrived quickly, assessed the damage, and immediately got to work extracting the water and drying out the space. During their inspection, they discovered an ongoing mold issue that we hadn't even noticed. They walked us through the entire process, carefully removed the affected drywall, treated the area, and replaced everything so it looked as good as new. The team was professional, knowledgeable, and truly cared about making sure our home was safe. I can't recommend Disaster Professionals enough--if you ever find yourself dealing with water damage or mold, these are the experts you want on your side!

From the owner: At Disaster Professionals, we specialize in flood, fire, asbestos, lead and mold clean up. We stop…read morethe damage immediately and then restore your home or business. With 24/7 emergency response, expert crews, and over 15 years of trusted service, we handle everything from remediation to full rebuilds and roof replacements. Fast, reliable service when you need it most. Licensed, insured, and certified professionals. Full-service solutions from cleanup to reconstruction. Specializing in storm damage & roofing. Local team that treats your home like our own. When disaster strikes, we’re the team you can count on, from start to finish. No call centers. No delays.