This real estate company is excellent!…read more I was about to give up on becoming an owner in NYC until I came across Harlem Properties to represent me. After over a year of both trying to work with a myriad of unprofessional real estate agents. Nothing but frustration UNTIL I connected with Harlem Properties. Harlem Properties was responsible for successfully closing on the first apartment I found once we started working together, which is an absolute miracle in New York City.

Great food. Great value. Great ambiance. Went here for lunch and the lunch prefix menu for $25 was…read morefantastic!

0 out of 10, 0 being terrible and 10 being great:…read more affordable apartment: 8 laundry/gym/backyard: 4 building maintenance: 5 security: 0 Only today 4 different people got their packages stolen in one of their location in Harlem me being one of them. I called the office and while someone took notes of what happened no follow up call were returned. ANY STRANGER CAN ENTER THE BUILDING AT ANY GIVEN TIME OF THE DAY because their INTER PHONE SYSTEM IS BROKEN

I'm a tenant for over 3 years. I won't even get into the continuous issues related to the…read more building. However I will say that I maintain my apartment to a certain standard, there was a flood in my apartment due to a neighbor leaving running water. My rug was damaged in the process but saved a lot of furniture by absorbing and creating a barrier to keep the water from getting further into my apartment. This occurred in February, I've been calling down the general manager for my building and the insurance claims specialist, whom never responded. I emailed. It's shameful that people have jobs but don't want to do them effectively. Especially when you're serving others and providing services that adhere to their shelter! I have receipts, I won't be chasing, I'll just go to small claims court. Any apartment rentals you see from this management company, keep scrolling. Save yourself the trouble. Terrible service, there are a few good employees in the office and maintenance workers who are helpful, but they are overworked too and don't have all the answers. The upper management don't value the tenants nor their impact. 0 stars

I was apartment hunting in NYC this summer and reached out to 20+ different real estate offices and…read morebrokers... Foxworth Realty was one of the only companies that gave me the time of day. Adulis listened to what I needed, presented me with various options, and took time to SHOW UP and show me units that fit my criteria while other companies were no-shows. Anyone who needs a reliable and honest representative in NYC's notoriously difficult housing/ rental market should direct their business to Foxworth Realty.

Eugenia is the "BEST of them ALL!!!! She takes pride in what she does and how she does it!!! This…read moreis one "FIRST CLASS LADY". She worked herself silly trying to help me!!! For over a year and still countingGod put this "ANGEL" on this earth for a reasonI'm so blessed to have her in my life!!! You will NEVER, EVER find another like her. She knows her job and does it with such "grace". New York I'm coming back!!!!!!! Love you Eugenia with all my heart. Never change. You are a true "blessing" in helping people!!!

I cannot thank Christian Darsan of S Realty enough for his exceptional professionalism, patience,…read moreand compassion throughout my housing journey. During an incredibly challenging time for my family, Christian went above and beyond to accommodate my circumstances, including extending my lease start date and holding an apartment for my family while I navigated unexpected housing assistance delays. What truly sets Christian apart is that he treated me with dignity, understanding, and genuine kindness rather than seeing me as just another applicant. His willingness to work with me during such a critical transition toward permanent housing means more than words can express. Christian is a true example of someone who combines professionalism with humanity. His dedication, flexibility, and genuine concern for his clients make him an outstanding real estate professional. I am incredibly grateful for his support and would wholeheartedly recommend him to anyone looking for a realtor who truly cares about helping families find a place to call home!

went into the shelter Dec 8th got my voucher Jan 8th shown my apt Feb 12th signed my lease Feb 18th…read morethis agent is soo quick and pa with the response I will def recommend him for his service;

I was in dire straits when I walked into Rapid Realty to meet Keith Lewis to look at apartments. I…read moreneeded some TLC! I was immediately welcomed by the kind and professional staff and was relieved at how caring they all were. Keith was patient and truly concerned that I find the right apartment. That day Keith found the PERFECT place for me! My paperwork was processed and explained to me by Clark LeMelle, who was amazing. Then LaRae Marshall saw that my paperwork got to the management company and took all of my frantic phone calls without breaking a sweat. I literally will recommend this office to everyone I know. Each time I walked in the door, I was greeted with smiles and warmth. This real estate office dispels all the ugly rumors about greedy agents in New York City! Kudos to all of you. And THANK YOU!!!

I had a really positive experience working with Jennifer Jones and Rapid Realty. I had had such a…read moredifficult time finding an apartment, had dealt with brokers who were deceitful and shady, and it was such a relief to deal with real professionals (who are also good people with ethics, and a sense of responsibility and decency). I'm delighted with my new apartment and would never have found it without their good work and diligence.

I'm writing a review for the leasing agent, Michael O'Brien, who is the most thoughtful,…read moreprofessional, and responsible agent I've ever met! He responds to emails incredibly fast and thoroughly answers every question. My leasing process had to be handled completely online but he still made everything run so smoothly. I ran into Michael in person on my move-in day, and he was so kind to show me around and help set up my e-key. He continues to check in even after I moved in to ensure everything goes well. He's always there being supportive! I feel absolutely lucky and grateful to have Michael as my leasing agent.

I've been here less than a month and the building is brand new. I was told our building was to have…read morea rooftop deck and gym, so I was disappointed to learn the rooftop deck is in the building next door as is the gym and that we'd have to pay to use the gym after a year. This was not what I was told as I was taken on a tour of the unit. Also, some of the people I've corresponded with have been friendly and helpful, but one has been unprofessional and rude.

Seriously amazing! My experience with Matt was seamless, natural and easy-going. He was referred to…read moreme by my sister who purchased in the same neighborhood 2 years earlier - and I met during her purchase. I really thought I could do it on my own, but that clearly wasn't working. I connected with Matt while I was at an open house. Afterward, we connected and we went through what my real needs were - with buying my first home. He made the entire process easier - breaking it down into steps. Matt is a wealth of knowledge in all of the neighborhoods - very impressive! Once my offer was in, he helped with the offer process and gave me very good advice. Matt made the coop application process manageable - and did so much of the work to put the package together to turn into the bldg management agent. That made my life a lot easier. I can't say enough good things about Matt. I highly recommend Matt and the Bizzaro Agency, best decision you'll make - aside from buying a new home (of course)!

Would give 0 stars if that was an option. Awful scam of a company. Insane lack of communication…read morewhen it came to purchasing my home with this company as the seller. Left out information about the house which resulted in us losing the home even after sending a wire transfer. The whole situation and how they went about it was very sketchy and scammy. We did not hear from them in over a week, didn't answer emails and avoided questions, didn't answer the phone. Just awful. They redacted the original paperwork and changed wording once we found out there was no CO on the house. Luckily my lawyer caught the change. This explains why they avoided questions and communication. We worked with the owner, Matthew who is completely unprofessional and not forthcoming - a liar. If you see this company selling a home, RUN!

Brian deserves all 5+ starts! I like his calmness throughout…read morethe process! His knowledge is very important especially for someone new. Not to include the fact that, he is reachable at any time of the day. I really recommend his service to anyone. To me he is the best Agent around!!!

Brian is friendly, sincere and very thorough!! He was very knowledgeable about the area, the…read moreapartment and building amenities, the application process and even walked me through some of the digital aspects that were a bit challenging for me when I was on the road and submitting forms from my mobile phone. He goes above and beyond!! He's a great realtor and a true gentleman for sure!!

This is review is for the broker Kirk Hamm. Through his patience and diligence, I was able to find…read morea place that met my needs and beyond. His resourcefulness helped me secure an apartment that was lower than my anticipated budget and was in great quality. I almost gave up looking (as NYC apartment hunting is hard) but Kirk kept on searching until the right spot emerged. Additionally, finalizing the deal was so smooth and transparent. He gave me all the necessary information and I was able to sign the lease in a matter of days. Thanks, Kirk, so much for your hardwork, kindness and unwavering dedication to your job. You truly changed my experience and expectation of a broker.

I should have done this a year ago but completely lost track. We just renewed our lease for a…read moresecond year and it reminded me of our amazing experience with Kirk Hamm. My boyfriend and I found a listing for a beautiful apartment in Harlem on StreetEasy. We reached out and was put in contact with Kirk. His responses were fast and he literally had us meet him the next day to show us the place. He ended up showing us 6 apartments in total. He was very professional and extremely down to earth. He gave us a little history lesson about Harlem and all the good bars in the area. We sent him our money for the approval application and in 2 weeks we had our new place. Everything was easy and handled very well. I've recommended him to two of my friends as well.

Visited here today in search of a new apartment…read more Great thing I read these "bipolar" and clearly motivated reviews that have to be taken with a bowl of salt. I met with Karen in management who was a top notch professional and sold me on the entire living experience at Lenox Terrace. I will be moving here! Hands down worth the money!

Disclaimer: You will regret moving here! Staff lack basic customer service skills…read more Where do I start. So I called in today and spoke with Sterling in management. I was then informed there were no 1 or 2 bedroom units available. Ok cool, but there are in fact studio apartments available for 2200 a month. 1 bedrooms start at 2800 a month lol. I called to get information regarding the application I completed online via Lenox Terrace apartments website directly that gives the indication that completing the application would grant you access to apply and or move forward with a unit when it becomes available. I am informed by sterling that , that in fact is not the case and if you complete application online that's pretty much on you because you have to view a unit first before completing the application online. Once I started asking questions that made sense like why is that not indicated and or explained to anyone before completed the application and we give you $20 dollars for nothing? Sterling then explains to me that he understands that it's confusing and very unclear but that's pretty much just the way things are. I then ask Sterling who is in charge of the portal. You explaining this is not a resolve for people moving forward who will visit the website and complete the application thinking there is a list and or process after paying and completing the following application. Sterling then states Drew is the person in charge but he could not provide me his contact information and or email to provide feedback from my experience. Sterling then becomes frustrated that I am asking additional questions because I am clearly concerned about the information or lack thereof on Lenox Terrace Website and then Sterling says verbatim, "I do not have the time to discuss this with you I have other things to do and idk what to tell you. I hang up, in complete shock and disbelief that staff are allowed to speak to anyone in the manner I was spoken to. I do not recommend and I'm happy that I encounter this issue now instead of moving in and going through hell with someone who lacks basic customer service comprehension skills. Sterling needs to be placed on a PPR and should not be allowed to answer the phone until he exhibits better judgement in his tone and attitude when speaking to anyone!!! Whoever the owner is of this establishment you are going to loose business having a staff that does not know how to speak to people. "People may forget what you said and even what you did but they will never forget how you made them feel!!!"