I'm not really one to leave reviews, but Lauren Miller was so helpful throughout my entire process…read moresearching for an apartment in NYC. I had just moved back to the east coast from SF and so thought I had a good handle on challenging rental markets, but with the bidding wars and 60+ people showing up at listings, NYC was something else. I felt totally overwhelmed but luckily I got put in contact with Lauren. Through the whole process, Lauren was pragmatic, helped me realize what was important to me for my living space and lifestyle, and positive. She helped me adjust my expectations and feel confident in my budget and criteria. I was also looking out-of-state, which made things even more difficult and added a lot of anxiety. Working with Lauren took a lot of this anxiety out of the equation. I could send her listings to look at (because I could not stop obsessively checking StreetEasy) day or night and she was responsive and helpful. Every time I was in town she set up listings for us to see, and it was also very helpful to have her there with me to discuss and compare to things we had seen previously. Many times too, Lauren noticed things about apartments that I hadn't that would have had a considerable impact on my comfort level living there. I appreciated her constantly thinking about my lifestyle and looking out for things that would impact how I felt living in a space. I truly would not have made it through this process without her! Not only did she help me find and see listings, but she was also a friendly face and voice throughout this extremely stressful process. Her optimism kept me going when it started to feel impossible.

My partner and I were getting desperate (we had, like, less than a week before we'd be homeless,…read moreand the place we were going to rent screwed us) when I saw a great listing on Corcoran's site and went, "ehh, wtf." We got in touch with Akeba, who showed us the place right away. She was great--personable, friendly, not fake, and knowledgeable. And the place was HUGE--I thought the listing was probably BS, just because most are, but it turned out to be even better than the listing made it sound AND it was cheap. (3br for $200 less than the 1br we live in now? yesplz.) We needed to move asap so I provided every last piece of documentation I could almost immediately--I'm used to things happening fast around here. Everything seemed to be lining up perfectly. Then the landlord decided she wasn't okay with my dog anymore. Apparently she had listed the place as pet-friendly so's to, I dunno, stroke her ego or something, and then came up with some goofy reason for refusing anyone with a pet. (She told me my very well-trained Chihuahua mix who is roughly the size of your average housecat was "too big.") (I know this isn't the broker's fault, but it's part of the narrative, or something. I was rejected almost immediately, is the important part.) The broker then tells me, "It's okay, I can help you look for other places." Great! We have like two days to get this figured out so let's go... and the next time I hear from her is about a week and a half later, several days after when I'd told her my lease was up, for one place that's not even close to what we were looking for. The best part? Days after I'd been rejected for the original apartment, and after it became clear that they had no real intention of helping, they still charged my card $65 for a credit report. (Also, as a side note, making your clients write down their credit card number, expiration date, etc. and e-mail it to you is super sketchy and not even really necessary.) I hadn't used them before because I was wary of their lack of offerings in my price range, and now it looks like this is a trend that may continue. Honestly, it makes me sad that it turned out this way, because we had such a great experience at the viewing. Corcoran, I am disappoint.

Jay was excellent, through and through. He was honest with us from the start, which made it easy to…read moretrust him. My wife and I were completely new to the condo buying process, so we leaned a LOT on Jay's experience and knowledge. Jay is a great communicator. He was reachable and responsive at all hours--nights, weekends, holidays, whatever. He was always accessible and unfailingly helpful. He is a problem-solver and a calming presence. My wife and I found ourselves reaching out to him to ask for input on a bevy of questions--including things that were definitely not in his job description. Jay still helped us every time and offered guidance and support. Most importantly, Jay led us to our amazing new home. Thank you, Jay!

Very skeptical about their requirements for a Woodside rental…read more.. The broker told me I had to Zelle a thousand dollars in "good faith" in order to receive an application.... Like that right there feels weird!! The broker also mentioned not to call my bank to get my money back either.. It was mentioned, If i qualify it will be used as a down payment towards the fees.. but still. I personally wasn't comfortable with giving $1k for an "application". Like i have never heard of this.. especially this day in age. if it looks like a scam, feels like a scam... ITS A SCAM!

We worked with Laura Merrill to find our dream apartment. As super busy new parents, we were so…read moregrateful for how thorough and helpful Laura was, from helping us prepare all necessary documentation in advance of our first viewings, to coordinating apartment visits around the Upper East Side. When we found our dream apartment, the process was super easy and stress-free, because Laura made sure we were prepared. Thanks again!!!

The agents they have are good(some), but the company as a whole is not good. I worked there..In…read more2024 they had a mass exodus of over 70 agents and they advertise they have 146 agents but only have 60 agents. If you look it at all these reviews most of the agents are gone... as well they also only have about three reviews this year

The team of J. Alex Brinston and Wendy Clark were AMAZING! I cannot praise enough the way they…read moremanaged the rental of my Park Slope garden duplex. Having interviewed several agents, I really liked their approach, friendly, professional but not pushy. They offered guidance that was surprisingly different from the others and it truly paid off! Not only did they handle everything quickly and efficiently with great communication and support, but they brought in record numbers of applicants, getting me hundreds of dollars p.m. above asking! They handled all the photos, promotion, background checks and paperwork, really paying attention to what mattered to me personally, which was a huge weight off my mind whilst managing an international move. Now I have a great tenant and will definitely be giving J and Wendy my business when I come to sell my apartment in the future!

I requested Mr. J Alex Brinson services to get me the right clients for two of my rentals. He…read morelistened to my needs. He was professional, he showed up ahead of time for appointments and to show my rentals to perspective clients. He also took care of everything, including a professional photographer who took photos to make my place stand out, which would not have happened if I did it myself or took someone who didn't have my best interests. I highly recommend J Alex and would use him again in the future when I need this type of service again. Thanks J Alex and company Rachel Zack.

I cannot recommend Craig Paulson highly enough!…read more I was going through a very challenging personal situation when I started my apartment search, and Craig treated me with immense kindness, empathy, and respect from day one. He went above and beyond to show me a lovely apartment in Brooklyn--complete with a private backyard--owned by a wonderful mother-and-son landlord team. But what truly set Craig apart was his dedication: he was quick in responding to communications and stuck with me through the entire application process, guiding me through every detail until the keys were in my hand. His professionalism, patience, and genuine care turned a stressful time into a successful move. I am incredibly grateful for everything he did for me. If you need a real estate broker who is not only dedicated and sharp but truly cares about his clients as human beings, look no further than Craig Paulson!

We had the pleasure of working with Craig Paulson recently on an apartment search for my 21 year…read moreold daughter and friend. Craig was amazing. He spent a whole day with the girls on a search for the perfect apartment and neighborhood. They truly found it In the Upper West Side of Manhattan. The rental process was not easy but Craig stuck with it and did a ton of work behind the scenes to secure the property. The girls are so happy and so are the parents. Craig also made their day of apartment hunting super fun for them complete with a ride through the streets and park on City Bikes. I highly recommend Craig for any of your real estate needs.

Vanessa made my NY housing search process seamless; I truly could not have done it without her. As…read moreanyone knows who does the NYC search from afar, it is incredibly difficult to line up showings and act fast on great options. Through several initial calls, Vanessa went above and beyond to initially get to know my needs/wants in the search and would line up several showings for weekend trips I could make it up to NY. When I wasn't available to make the trip, she would go out of her way to do a virtual showings with me, even going so far to walk around the neighborhood on video so I got the lay of the land. Vanessa's reliable, calm and optimistic demeanor keep me going and ultimately we found the perfect spot. I couldn't recommend Vanessa enough and would absolutely use her for any future housing searches I have!

We've had the absolute privilege of working with Alex Raffa at Lofty since March 2024, and after…read moreover a year of incredible patience, care, and expertise, he just helped us finalize a beautiful apartment in April 2025 for our son, who is attending Columbia University Irving Medical Center. From day one, Alex has been nothing short of exceptional, kind, generous with his time, endlessly patient, and unbelievably knowledgeable about the NYC market. Coming from LA, we had so much to learn, and Alex guided us with grace, professionalism, and warmth. He never pressured us, always listened, educated us thoroughly, and stayed consistently positive and supportive through every twist and turn. He's not just an agent, he's a true advisor, teacher, and advocate. His attention to detail, communication skills, and deep understanding of the market are truly rare. And beyond all that, he's simply a wonderful human being we now call family, someone you instantly trust and enjoy working with. We also want to shout out Kyle Hambas, another amazing Senior member of the Lofty team, who was incredibly smart, helpful, and professional. Together, Alex and Kyle are a dream team. If you're buying or leasing in NYC, do yourself a favor, call Alex Raffa. He's the kind of person who restores your faith in what real service looks like.

No communication; call/email/text back, something! Won't…read morerecommend for any real estate property.

Yvonnie is a breath of fresh air in the Brooklyn real estate industry! She takes time to get to…read moreknow your needs to help you find the right rental or sale. If you are looking for a home in Park Slope or the surrounding areas I strongly recommend connecting with her. She is kind, attentive, and committed to help you find your home.

I love the service, Sarah was the person who help me. She's amazing, she cares about you…read more She helps me a lot, with all the questions that I have, she explained me everything that I didn't understand, she is very patient. It wasn't expensive at all because with all the work that they do it's worth it. And they truly help you to find a good match not just the Roomate's but also the apartment you're looking for.

Curious if the business volume for them is too high. Phone number when I called was out of service…read more I emailed through the Perfect Strangers email and also messaged through SpareRoom. No response. Since I am on a timeline, I emailed multiple companies. Spiral NY got back to me so fast and efficiently. Not sure what is going on.