I highly recommend! I am terrified of bugs & moved into a home 2 years ago that had waterbugs & a…read morefew other weird things (ah!), but started using this company right away & 99% I never ever see any bugs anymore! (If I ever do, they are dead!) They are so patient & helpful with also arranging the appointments with my tenants. I have appreciated them so much these past 2 years!

This company has done an incredible job in the last 3 months. So far they communicated well, and…read morehave done a great job with rodent control so far! Thank you!!

Highly recommended with reasonable pricing and quick attention to detail. Pet friendly spraying.read more

Nice guy and so far we have seen less bugs and he has 2 more service treatments to go. Right…read morechoice!!

Always on time Efficient…read moreWorks with my schedule Very professional Consistent Great customer service

The technician that visits is very courteous and professional. He treated inside and outside and…read moreknocked down cobwebs.

TALENT was recommended to me by a neighbor. It seems like we have all gone with Talent Pest Control…read moreto protect us from all of the critters around here. Today is the first day of a two day project being done around the house and attic with new insulation. They all have been professional and friendly. They are very understanding of military families and are supportive. I really feel confident about their work. They have been responsive and efficient from the consultation to the project. It's been overall a great successful experience.

Previously, when first encountered them I gave a "good" review... things have changed terribly for…read morethem!! I notice din "pest control services " with them for at least a year, the techs came, BUT NEVER went in attic or crawl space... the foreman admitted as much. No pictures, no sounds of them in those spaces/. Then they asked to come out for a "free" inspection. Suddenly they found multiple pest issues...keep in mind they have been out to me every 90 days..!!! The foreman kept calling, but now he said he was the owner, he in the past said the owner was not involve anymore with company!!!! Beware of this business, I have called our AG of Virginia, and warn anyone in using Talent, or calling them. feel free to contact me for more info....

I love Back Bay Pest. I've been with them several years. They always let me know in advance when…read morethey're coming and they're always on time, if a problem occurs in between my spraying they are here immediately I would highly recommend them. Matt is the best.

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

I was horrified when I spotted a flea on my cat. After searching and checking reviews, I contacted…read moreMr. Creighton. What a kind gentleman. He is a consummate professional. Knowledgeable and thorough, he met and exceeded my expectations.

Thomas was personable, professional, responsive (called within an hour after I initially reached…read moreout), came to my home within 2 days of our initially speaking, and actually began treatment on my home that same visit! IMPRESSIVE! The paperwork, and my signature, was done via email and electronic signature. EFFICIENT!, The initial termite treatment requires the city to mark off the lines in my yard. His being so proactive, the city wire/gas line marker had also arrived, prior to Thomas, and did their markings. Again, IMPRESSIVE! He ensured I understood costs, treated the home, and communicated with my wife well on a myriad of things. PROFESSIONAL! DEFINITELY am impressed thus far, and am looking forward to the continuation and sustainment of the quality received!

Most of the issue is done, I need another treatment though. Will request a 2d treatment.read more

This company is ripping me off. I cancelled my service, and they acknowledged my cancellation. They…read moreconfirmed they would not charge me after Dec 2025... So, imagine my surprise when they charged me in Jan 2026 and I log in, and they intend to charge me again in Feb 2026. I am not even sure if they are still coming out or just charging my credit card. UPDATE: After my review and after I complained, they did refund 2 months' worth. But, it was still frustrating and I guess if I never said anything they would have just charged me forever.

Tech was odd.. watched him eat a waterbug and after he asked to use my bathroom, he didnt flush…read moreand left it stinking

I called to ask a question and the manager yelled at me. The most unprofessional person I have ever…read moretried to deal with. I cancelled my appointment. He treated me like dirt. Don't call them, don't hire them.

We have our annual inspections each year and each year they're very helpful. The inspector whose…read morename I believe was Nick, found a leak this year that would have gone unnoticed by me. They're always courteous and on time too!

This is an update to the review I posted a few weeks ago on the family owned and operated business,…read morePest Out. Miss Sandy the CEO called and apologized to me for the unsatisfactory workmanship of the two men that was sent to my home to replace the fallen insulation and or missing sections of our crawl space. I thanked her for taking time out of her busy schedule to respond. She appeared very concerned the job was not done right the first time. and vowed to make amends. She sent the two men's Supervisor Mr. Keenan out to perform a quality check of the work that had been sent to do. When he exited the crawl space,we sat to discus what he observed. He explained the condition the condition it was left it in, and it highly upset him, for they had not done the job satisfactory and he qualified that was not a not a representation of her business practice. She takes pride in her company and likes to have satisfied customers. Mr. Keenan took pictures to show Miss Sandy and guaranteed he would make it right to my satisfaction. We had paid a nice price for a nice job which fell short in every way. Today September 6, two men, Jasen and Alex showed up on time between 8::00 and 9:00 as scheduled, with the proper materials to complete what should have been done by the previous men. He rang my doorbell and introduced himself and stated they were here to restore what was necessary to keep our home cool in the Summer and warm in the Winter and without further a-due went right to work. Now I we are late Senior Citizens, so I could not join them two see what they did, so Jasen provided me with before and after pictures to show a nice view as well as explained what he and his counter partner had done. From those photos, it appeared they had met my satisfaction for a job well done. Before Jasen and Alex left, they cleaned up the area and carried away all the old sagging and deteriorated insulation. In addition Mr. Keene had returned a check Miss Sandy gave him to reimbursed me for the HVAC service done. I had to pay to call a service man to service my AC unit, which he found in excellent working order. I did not expect this, but that showed me she took pride in her company and wanted to make amends. You can read the condition the other two men left the crawl space in in my previous review. I take back my previous unsatisfactory rating of this company and wish to change the overall to five stars. Miss Sandy was very polite with me and it shows she take pride in her company , by the action she took. I also have this company doing my pest control. I also stated the you lady had put poison control boxes in with my food storage cabinets. Miss Sandy explains they were not poison, but contained a sticky substance to capture the insects for coming out again and will be change out quarterly and spray.ed This put my Wife and me at ease. I will be renewing my Pest Control Contract with this company at years end. Therefore, I now recommend this company to all. If you happen to be unsatisfied with calling them, rest assured the owner, Miss Sandy will make it right when brought to her attention. If you need pest control, call Pest Out. This company, will treat you right. Tell them Joe sent you.

Seann helped with our squirrel problem in Williamsburg. He was friendly and professional and very…read moreresponsive! Great job!

We has squirrels in our attic, driving us crazy. Jacob came first to see what needed to be done,…read morethen in a couple of days the crew was here, on time, ready to fix the problem. They went above and beyond to cover the side wall, where the squirrels found their entrance, they closed up the entire wall. Now we feel confident that our attic is secure. Thank you!! Great value as well.