Went in for a problem i had with my eye to have it checked out..i was treated like a two year old…read morewhen i asked him a simple question ..a question that everyone would ask.."What cause this problem"? The young doctor responded with" I dont know..Why do people get sore joints" very rude..unprofessional..not the kind of answer you would expect from a "eye Institute"..not comforting..Also had to google how many millagrams where in ibuprofen before he could tell me what to take..Will not return nor recommend..Gave it one star simply cause it wouldnt post my review..

I got to my appointment early and i was told I didn't fill out the forms. They handed me the forms…read moreI filled them out quickly and just as I handed them the paperwork they called in a lady that got there early!! Her appt was after mine... I sat there as the place filled up so I went up to the front desk to change my appt and ALL THE GIRLS WHERE LOOKING AT ME LIKE I HAD A EGG ON MY HEAD ... I will NEVER GO BACK HERE THE STAFF IS RUDE

Excellent and successful cataract surgery by Dr. David Gross. Have been a patient of Dr. Gross for…read moreover 18 years. He and his staff have been always available and helpful through those many years. Thank you for Dr. Taffora for her care through the years. Office and tech staff have always been professional and helpful. Would highly recommend Dr. David Gross for all your ophthalmology needs, Dr. Taffora for your contact lens (always a great experience). Thank you one and all! Continued success in all your do! P.S. Not sure why YELP is showing my residence as California (would be nice if was true) resident of Schererville, IN next door to Merrillville, IN, Cheers!

Be aware... they charge you $45 for your prescription if you don't buy your glasses from them,…read morewhich are very pricey.

Dr. Nelson is a terrific doctor in his field . He removed my mom's Cateracts that were pretty…read moreextensive , restoring a lot of her vision that she has been without for several years. He's very kind and takes time to talk with the patient and their family. The office and medical staff are also very nice and provide great customer service.

Dr. David Gross did a great job removing 2 cataracts and so far, I am very…read morepleased. I did have a black eye after the 2nd cataract removal, but that is sometimes a side effect. It went away in a few wks. I use my reading glasses much less, as the ones I have now aren't right anyway, but will be perhaps getting new reading glasses for very fine print. Other than that, I can see everything much clearer and brighter all around me. I don't have the blasting glare from sun in my eyes to drive during the day, and I think night driving will be ok too, I just haven't done that much of it yet. They were all very professional in his office. He is very good at what he does. from Shirley

Great experience all around! Booked a same day consult and surgery, and even saved money that way…read more Fast, friendly staff, and nice and clean office. Staff was amazingly helpful and the Drs were so efficient and knowledgeable. The surgery itself was 10 minutes, took a nap after and could see! Would recommend to anyone!

LASIK was quick fast and easy the Dr and staff were all amazing made me feel comfortable and safe…read morethe whole time. After the first initial day it's a breeze and I honestly love love love my results no regrets now I just don't know what to do with all my old glasses.

From start to finish, I had a great experience. They explained to me the entire procedure multiple…read moretimes as it's very scary getting work done on your eyes. What if I go blind? Nonetheless, the procedure was QUICK and PAINLESS. Highly recommend Lasik to all my friends. Whether it's here or another trusted source. The cherry on top was the text message from Dr Sharpe the evening after my procedure checking in with me. He was so kind, caring, and friendly. Thank you again for giving me a great vision.

I have nothing to say but "wow". From the gorgeous office, to the incredibly professional staff, to…read morethe extremely knowledgeable surgeon - this could not have been a better experience. Dr. Sharpe was outstanding and even texted me personally to make sure I was doing okay after the procedure. I have never experienced such a wonderful medical procedure. On top of that my vision is 20/15 and I have zero pain the very next day. Cannot recommend SharpeVision enough!

I scheduled cataract surgery with Dr. Shah. A few weeks prior to the surgery date, I called with a…read morequestion about prescription eyedrops. I was told the message would be given to the surgical coordinator, who never responded. I was told I'd receive a call the day prior to the scheduled surgery to tell me what time to arrive at the surgical center. I did not receive a call and couldn't reach anyone to ask about it because it was a weekend. When I called the surgical coordinator early on the morning of the scheduled surgery date, I was told the surgery was not scheduled for that day, but rather weeks later. My paperwork from the office showed the scheduled date was, in fact, that same day, and when the surgical coordinator checked with the scheduler, she confirmed that the surgery date I was given was indeed that same day. I asked who made this error, and was told the manager would call me that day. I did not receive a call from anyone. When the surgical center called me to go over pre-op questions, I explained that due to an error made by Arbor Eye Institute, the date was wrong and I could not have the surgery done on that date. The person at the surgery center told me they have experienced date mix-ups from this office before. My experience with this office is that they are unresponsive, couldn't even get the date of the surgery correct, and no one takes responsibility. I'm forced to delay my cataract surgery while I look for a practice with a competent and responsive staff.

Had cataract surgery with one of their doctors and need to see someone because of a problem. No…read moreone Can see me until September because doctor is on maternity leave and two doctors have left the practice. Very poor customer service Long wait time just to answer the phone!

I have been a patient of Dr.Zale for over 10yrs. Dr Zale…read moreperformed Cataract surgery on my eye 3 - 4 yrs. Ago. My experience was always 5 STAR. From making appointments til service. He is the best. Recently his office is affiliated with LTF. Now...everything is horrible. Unable to reach anyone Calls not returned. So very disappointed.

I have always felt welcome and cared for. Dr Zale is great and the staff is always respectful. I…read morehave multiple eye issues and Dr Zale has taken care of all of them for many years.

I went here to get glasses and I went specifically for special glasses that my concussion…read morespecialist doctor wanted me to have. I went in and had my eye exam and that was fine, but it did take forever to see an eye doctor. I sat and waited a very long time. I was allotted so much money to get frames and lenses through work and I didn't realize the special ones that they had ordered from me. It was supposedly just temporary and eventually I could have regular lenses again. Once my motion sensor issues were somewhat solved. I bought a specialty pair of glasses because I wanted beautiful frames and I thought that these were glasses that I was going to keep forever. Well, not forever but you know until my prescription changed. Unfortunately, I didn't know that they would switch the frames out later I mean excuse me lenses. My lenses were blue but after they put the tint on them and put the anti-reflective glare it made the color lighter so I had to go back and get a higher Color on my lens. Again, I had to wait for a really long time so I think my main complaint would be how long I have to wait for everything. My regular eye doctor you may be waiting 10 or 15 minutes and then you're in the door.

What's the odds a person orders two pairs of glasses at roughly the same time and after close to…read morefour weeks the two come in with issues. One pair the lens need to be recut and the second pair the frame supposedly broke. Sounds like a change in vendors is needed or there's something more going on here.

Great Staff, great equipment, awesome selection of frames…read more Will be coming back!

Quick and Efficient! I was able to be seen right away when having issues with my eyes and contacts…read more The staff was so friendly and Dr. Scott Buck knew right away what the problem was and treated it. There's not one bad thing to say. He was very professional and made me feel comfortable. I would definitely recommend!

Run run run. When my 50 yo sister and 80yo mother told me on the SAME day that they were given the…read moreSAME spiel on the exact same day appt despite the fact that they saw the SAME doctor at two different locations that they both needed the SAME surgery despite very different complaints and that both would need to pay $4000 + cash IMMEDIATELY on top of what their insurance companies would pay. Here's the problem: neither need it. I'm a doctor and smart enough to weed thru the used car sales. My sister has abnormalities that are so small that are meaningless. My mom is really really old and a cancer survivor and went there for treatment for her eye infection and chronic dry eye. Wanted eye drops. Imagine this old gma's response to be told that not only did she need a $4000 plus eye cataract surgery but also CLEARLY to the Man who profits a whaaaaat???) "Eye Lift" um ok??? Run run run

From the owner: At LTF Eye Clinics, we want to get to know you and your family for a lifetime. As your family…read moregrows, and your own eye care needs change, you can count on us. We dedicate ourselves to your comfort, your well-being, and the kind of comprehensive eye care you can never outgrow. If you haven't yet experienced the difference of our caring team, we invite you to contact us today for an appointment. We care for your eyes. Discover the difference.