This review is in reference to Dr. Barry Kaufman. Dr. Kaufman is a good doctor. I saw him first as…read morethe result of an ER visit. He was the on call eye doctor. Part of the issue was ill fitting lenses While treating me he told me to see an optometrist closer to home for a proper contact Lense fitting. I Did so and had subsequent visits with Dr. Kaufman. A few years back during a call to make an appointment I was told that I'd been terminated from the practice. What? I later received a call stating this was an error, notes weren't clear or read in their entirety, something along those lines and I was able to move forward with the appointment Fast forward, Called 2/24 LM to see the doctor. Recd call from nurse on 2/24 at 7:56 a.m. stating I'd been terminated from the practice. Shock! I asked why, given no reason. I said well I called before and was told terminted but later it was found, an error in notes/interpretation of records and I saw the DR. I have Great insurance. Copays paid. I said, could you ask the DR. about this? Nurse replied I did. Not certain I believe it. The nurse was giving a scripted response but the kicker was when she told me "you'll just have to call around" what? That's how you speak to a patient? A better response would've been we can't see you however, there are other viable opthamologists. I didn't argue with as she didn't care anyway. The nurses there have always been great but not this one nurse. I was given no reason for the termination. At the very least I should have been provided with a reason for the "termination" I was shocked, confused and dissapointed. I'd always received good service and expected more and better from this practice. I said thank you and hung up.

Can't say enough good things about this office and will continue to spread the greatness of this…read moreoffice from Dr. Anderson to all of her staff! I only hope continue my eye journey with her for many years to come!!

I made an appointment weeks ago. I found their information on my insurance app to be sure they were…read morein our network. I filled out their long online information package several days prior to the appointment. When I arrive at 8am for my appointment, I'm told they don't take my insurance, but they can still see me if I want. Really? You don't check before? If you know you aren't part of that plan, maybe you should get yourself removed from it. Not to mention the front office was a bit disorganized and the doctor could have come out to apologize for wasting my time. I can't recommend this place. Sorry...

I haven't seen a doctor here as yet, and probably won't...but based on the person who answered the…read morephone, a refresher in "basic courtesy" is in order here. I called to request an appointment at 10AM, got an answering machine and left a message. I received a call back but missed the call. I called back less than 10 minutes later and the person who answered acted as if I had called a tavern to make an eye appointment. Here's how the call went...I explained that I had called first, I left a message, and I missed her return call. She said "I called you?" I said "Well maybe it wasn't you, but someone called me back and I missed the call. I just wanted to make an appointment." She said "Let me see who called you" and she put me on hold. Came back and said "I don't know who called you but why are you calling again?" I explained I was referred by Dr. XXXX from XXXX optical to make an appointment with an Ophthalmologist to check for suspected glaucoma." She said "Dr. who?" I said Dr. XXXX who is at XXXX optical. She said "OK and where is that?" I won't go through the rest of the unnecessarily awkward conversation just to make an appointment (geez) but let's just say that based on this person's unprofessional tone, I didn't get a good feeling and I'm going to a different ophthalmologist.

Been going here for the last 5 years. All good except for the last visit. The staff needs to…read moreimprove on billing as I was asked to pay more after I already paid in full upfront for the two glasses I purchased . Second time I was asked to pay an additional $75 and come back a third time with another $90 request. Mind you my insurance has never changed . Sounds shady and lack of a knowledgeable staff is costing $$$ . Just get it right the first time!

I have never had glasses so this was a very new experience for my daughter and I. My daughter was…read morerecommended by the school for an exam. I went off my insurance list. They are close to home. There was no wait time at all everyone was very friendly and very good with my daughter. The exams were fast. They were very through. I has a great experience and I highly recommend Advanced Eye Care.

Dr. Angela Bell is an extremely rude person and I do not recommend coming to this office. I had an…read moreincident with her where under an extreme situation me and my aunt (with stage 4 cancer) were running 5min late and Bell was very inconsiderate of the situation. I understand there is a schedule that needs to be kept because I have common sense and understand how an office runs. However, I do not find it appropriate to put my aunt's safety at risk by having her walk in the office without her cane/walker that she unfortunately now needs to use on a daily basis. On top of that, as I'm helping my aunt to sit in the eye doctor chair, I waited to make sure she was comfortable. Bell looks at me and rudely says "Are you going to stay in here or leave?" I'm not sure how somebody can be so insulting and disrespectful. ***The secretaries, on the other hand, were very polite and respectful. Thank you for that.

I was shocked to see three that said that Dr. Bell, was rude. I was completely impressed with her…read morethoroughness, her kindness, and how well she took time with me. Her secretary/receptionist is always kind and helpful. I would highly recommend this eyecare center.I was shocked to see three that said that Dr. Bell, was rude. I was completely impressed with her thoroughness, her kindness, and how well she took time with me. Her secretary/receptionist is always kind and helpful. I would highly recommend this I care center.

I have been "Seeing" Dr. Mansueto for a few years now - and ever since my diabetes diagnosis, he…read morereally stepped up his game to ensure I was taken care of - seeing me several times after diagnosis and then on a regular basis treating my eyes like he would take care of his own. His office is a well oiled machine - so efficient - and such great care - I have never felt like I was a "GUEST" more in someone's home than being in his office. The way the staff treats you is so reassuring in making you comfortable. Every single person asks if you have any questions - they just don't take care of your needs - they anticipate your questions early on so you are well educated and prepared. From contact lenses to glasses and everything in between - this is a top notch facility. I can't say enough good things about Dr. Mansueto and his staff - truly excellent in my book - always look forward to his appointments! Thanks for always taking care of my needs and putting me at ease. Appreciate everyone. YOU ROCK!

Superb , Thorough service . For years I've struggled seeing correctly and have been to a few DR's…read morebut they couldn't get it right. Dr.Mansueto got it right and I've never been so happy . Thanks for the whole team ! Class act

This review is in reference to Dr. Barry Kaufman. Dr. Kaufman is a good doctor. I saw him first…read moreas the result of an ER visit. He was the on call eye doctor. Part of the issue was ill fitting lenses While treating me he told me to see an optometrist closer to home for a proper contact Lense fitting. I Did so and had subsequent visits with Dr. Kaufman. A few years back during a call to make an appointment I was told that I'd been terminated from the practice. What? I later received a call stating this was an error, notes weren't clear or read in their entirety, something along those lines and I was able to move forward with the appointment Fast forward, Called 2/24 LM to see the doctor. Recd call from nurse on 2/24 at 7:56 a.m. stating I'd been terminated from the practice. Shock! I asked why, given no reason. I said well I called before and was told terminted but later it was found, an error in notes/interpretation of records and I saw the DR. I have Great insurance. Copays paid. I said, could you ask the DR. about this? Nurse replied I did. Not certain I believe it. The nurse was giving a scripted response but the kicker was when she told me "you'll just have to call around" what? That's how you speak to a patient? A better response would've been we can't see you however, there are other viable opthamologists. I didn't argue with this lady as she didn't care anyway. The nurses there have always been great but not this one nurse. I was given no reason for the termination. At the very least I should have been provided with a reason for the "termination" I was shocked, confused and dissapointed. I'd always received good service and expected more and better from this practice. I said thank you and hung up.

The Eye Doctor was the best, the support staff was terrible…read more their number one goal was to run the bill up as high as possible, when picking out he lenses, when i picked up the glasses they just handed them to me and did nothing else, There should be some type of fitting but they did nothing

I found Vision Boutique by driving through the area. They are an aesthetically pleasing office that…read morecaters to your every need. Dr. Tzanetakos was very thorough in her exam and answered all my questions and concerns. Maggie helped me with picking out my frames and included thoughtful suggestions and opinions leading to my decision. She helped me with pricing and showed me a breakdown of costs and savings, which was very helpful. From the moment I walked in, I was greeted by every staff member and felt welcomed during my visit.

Dr J is amazing and this office is the most professional, friendly, and well trained staff I've…read moreever had the privilege of working with. I have referred many people, and will continue to do so. Probably my favorite eye doctor and center I've ever worked with in 30+ years of wearing eye glasses. Highly recommended!

After having moved to the area 2 yrs ago, I needed an eye exam so decided, based up overall review…read moreratings to try the CP Eye Care. A student (who didn't seem trained or competent) read my eye pressure which took him several tries. Next, I saw the doctor who was very personable. After selecting frames, I was told that my TWO pair of glasses would be in within 10 working days/2 wks (which I thought was extensive - previous IL eye doctor delivered in a few days). I called a few times to check on them (never received a call) and was told that ONE pair was in. Asked the student which pair and he indicated that distance was in. Asked him when reading glasses would be in and was told within the next day or two. Picked up the "distance" glasses only to discover they were actually "reading". So I kept calling and could NOT get a definitive answer nor did anyone offer to check with the lab. Finally, I called and asked for the doctor (who was "with other patients" then never called me back until I called AGAIN and left ANOTHER message). He said he made a mistake with the order (yet never notified me of a delay) then the next day told me lab needed to reorder glass as it came in damage (I'm smelling a run around). Told him I wanted to cancel the back order and would never return to this provider. The next day all of a sudden, (he never mentioned my refund) and told me glasses would be in within a day or two. When they finally came in, NO ONE on either occasion sat with me to ensure glasses (which I paid $900+ for) fit correctly, I had to ask for a case both times and had to ask for an itemized bill (which I should have received before the order was placed). It would take a Philadelphia Lawyer to figure out the bill with all the ancillary charges on the bill. I will happily drive back to IL to my PROFESSIONAL and WELL-TRAINED optical office where they have their act together. WOULD NOT RECOMMENT!!!!