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    Veld Vision Center

    3.7 (12 reviews)
    Closed Closed

    Services - Veld Vision Center

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    10 months ago

    I was referred by a friend. Dr Velde is awesome. Great personality & listens. I'm happy I found such a great doctor.

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    2 years ago

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    Kaufman Phillip L OD

    Kaufman Phillip L OD

    1.0(1 review)
    2.2 mi

    The absolute WORST optometrist's office I've ever been to in my life. Don't get me wrong, the…read moredoctor does the most thorough exam I've ever received in my 30+ years of wearing glasses. But I got my eye exam in August and STILL have not received my glasses! I have called their office time and again and the "person you need to speak to" is NEVER available and they NEVER call back. NO ONE is apologetic and no one ever has a valid reason for why my glasses haven't been received until I call and reach the appropriate person every other week for the past 2 months. You could not PAY me to go back to this office, you could not pay me to recommend their services. The doctor's staff is rude, discourteous, unprofessional, and have no idea what it means to go above and beyond to meet a client's satisfaction for the most basic requests. If you can't tell, I really REALLY hate this office's glasses policy and staff - they take months to fulfill orders, don't return phone calls and always pass the buck. Be very wary of Jillian especially, does not keep her word, charged me more than $50 over her quote for sunglasses and also held a pair of my prescription glasses that took over 3 months to come in for a measly $5 shipping fee that she didn't bother to tell me about - I had to call to find out that she was holding the glasses after leaving at least 3 messages after she told me she'd already put them in the mail. Just utterly inconsistent and inconsiderate.

    Metropolitan Eyecare Center

    Metropolitan Eyecare Center

    3.0(4 reviews)
    6.6 mi

    Thank you to the wonderful staff at Metropolitan Eyecare Beecher for taking such great care of my…read moreelderly father. You really showed great compassion. He can see so well out if his new glasses

    My family had been patients of the St John location for many years, until Vision Boutique purchased…read morethem. (And Vision Boutique has been great.) The "lab" in beecher though.... Where shall I start? First, my prescription has changed more frequently in recent years. When the most recent prescription was sent to the Beecher location (Which now is in the back closet of a hardware store) they sent two sets of frames (one sunglasses and one every day glasses) to two seperate labs. Both pairs had to be remade multiple times prior to them ever shipping them back to Beecher, so it took weeks to get the sunglasses, and months to get the every day glasses. I have demanding hours at work, so I picked them up in St John, very quickly tried them on, they fit, and I went home. Over the following days, as I tried to get used to them, my left eye simply would not focus. I called them, and yes some time had passed, but the woman working behind the desk at Beecher was more interested in how much time had passed and was not at all interested in what the actual issue was. I went back to my optometrist to have the prescription checked, they verified that the prescription was correct. When they examined both sets of glasses they could visibly see that the optical center in both left lenses was too far to the right. (Mind you, I was never measured by metropolitan when these glasses were ordered.) So I went back to Metropolitan in the closet behind the hardware store, and again, the woman behind the counter was more interested in winning an argument than she was in taking care of the issue. She offered to send them back to the labs they went to, and again, I was not measured to see where my optical center was. It was blazingly obvious from her defensive attitude, and the fact that I was not measured that she would have most likely not have sent them anywhere, or sent them back to the labs with a post-it that said "please deny changes" or something like that, but that is only speculation. (How can a lab fix an optical center when you dont give them any idea as to where that center is, by having the patient put the glasses on, and then marking the lens to give the lab a clue...?) I have been in the healthcare field for almost 30 years, and it is incredibly frustrating, and disappointing that people like this are even loosely associated with healthcare, because there is no sense of taking care of people. They are only interested in winning arguments. My family and I are now looking for an eye doctor who is not associated, involved with, or in any way connected to Metropolitan eyecare. They simply do not care.

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    Veld Vision Center - optometrists - Updated May 2026

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