The service was outstanding. I love this place. My glasses fit perfectly…read more I will return.

Such a great office. Dr. Harrison is great. Very thorough, friendly, personable and professional…read more He made sure that my glasses were the exact right Rx and answered all of my questions. His staff is also super. They let me try on a million pairs of glasses and they all gathered around to help me choose just the right pair. So helpful without being overbearing. It's too bad I only have to go once a year. I actually had a fun afternoon!

Me and my family will be life long clients of shelle optical! Dr. Julie (again) went above and…read morebeyond my expectations, Dr. julie is very well educated and a hard worker and willing to go the extra mile for you... the only eye doctor me and my family will be going to is Shelle Optical!

Theres a old saying that opinions may very and so here we go , i went for glasses paid 800.00 my…read morehusband paid 600.00 we waited a few months like 3 to get them and when i did i commented that my lenses i couldnt see . They told me that i was going to have to get use to them but i still couldnt see i brought these glasses back like 3 or 4 times never got to where them and when i did they made my eye throb so bad and hurt i had to seek medical . It was the glasses . Not long ago someone from Shelle Optical called and was loud on the phone asking me why i did the post and why i didnt call them ,Truth is after i was there several times and they didnt listen then why would they now. Spending 1300.00 dollars and no good results is not good business and so this person i told her she could have the glasses and i want a refund since we do have laws that you cant do this to people . I went there so i could see letters and numbers not the TV . This person said she had to speak to her manager and it would be about a week , i gave her over a month and this is why i say opinions my vary but i follow my gut . there is more

I have been going to Absolute Vision for several years. I have always been happy with the service…read more No problems at all. So far so good! I keep going back so something must be good. I truly appreciate the staff. I believe they work hard and are dedicated to giving the best service possible.

Dr Peterson is a kind caring genuine human who took care of a patient in need. He is a special…read moreperson running a great practice. Today I had an outbreak of shingles, near my eye. being a holiday their office was close and I had the luck to have Dr Peterson (no relation) on call. they where close, he invited me to one of the offices he was at working in office paperwork and gave me a check up. the dude on a day off, close office took care of me. this is special, beyond normal care and expectation.

Everything. My whole family on a day the husband had off decided to make appointments to get our…read moreeyes checked and so glad we did. The optometrists here are amazing and got us seen in record time. Extremely grateful to the staff as well! Every individual here is very sincere and caring. Thank you.

I went to see a specialist because Dr Rutkowski recognized a very slight change in my eyes. The…read morespecialist was very impressed and praised Dr. Rutkowski for mentioning it to me. That's an eye doctor you can trust!!!

Save yourself the time and money and do not come here!…read more - The office will not do anything electronic (i.e. will not accept an electronic copy of my eye med insurance, will not give me an electronic copy of my prescription) - My eye exam was 100% covered but I still got charged $40 for a contact exam? and another $30 for some dilation exam which did not do anything. - The doctor only "fitted" me for 1 contact brand/style. Therefore, if i need to switch to another cheaper option, they said I need to come in for another contact exam. - I have gotten a pair of prescription glasses here and they do not fit well at all so I just use my old glasses. - They charge way more for their contacts than lenscrafter/target/etc and when I asked for a copy of my prescription, they said they will only write one for the 1 contact brand/style that i was "fitted" for Overall, the doctors did not care for the patient and just tries to add in a bunch of services for extra cost. The admins here are not friendly and any eye exams you get done here is very hard to transfer to another place to fill the prescription and if you order through this office, the prices is much higher than the market value.

Dr. Kosek and his staff obviously take great pride in their work and customer service. I had been…read moregoing to a chain eye glass store but was really dissatisfied with the way they didn't pay any attention to my concerns--just interested in selling me glasses. Dr. Kosek spent time with me, asking about my work and what issues I was having. Sue made sure that my glasses were perfect for me--from style to fit. So nice to be treated well!

Professional - friendly - knowledgeable - accurate eye Rx - great work - excellent service.read more

I must say the eye doctor was great! Very pleasant and patient with my child. The issue is with the…read moretwo ladies up front. First they carry a very limited selection of glasses frames, mostly for older patients. Not to many current frames for tweens and teens. They kept pushing glasses on my child, who clearly was not happy with anything, she was gracious and tried some on. I could tell she was getting frustrated and overwhelmed by their pushy behavior. We finally convinced them there was nothing here for her. Got her prescription and got out of there.

I was referred to In Focus about 15 years ago, by an employee who had moved out of the area. I…read morehave been a yearly patient at InFocus and Dr. Guenther is kind, patient, pleasant and always gives a thorough explanation for every part of the eye exam.

I truly believe a doctor is only as good as their staff, and the staff here is phenomenal! I highly…read morerecommend! Additionally, they have the largest selection of frames that I have seen in the entire Lincoln-Way area.

Jose and Aaron were incredibly helpful and quick to assist me with all of my questions before my…read moreupcoming appointment. Their professionalism, positive attitudes, and willingness to help made the entire experience enjoyable and truly brightened my day. Thank you both for the excellent customer service! Visionworks will have a forever customer with me!

This location used to be good, but this year they are terrible. Their latest gimmick is to charge…read morethe customers for polycarb lenses at an extra fee without bothering to ask the customers what they want. Very dishonest and rude when you ask them why they are overselling. ZERO STARS from us. We will never use such a dishonorable place again in our life!!!

Superb, outgoing staff. The D.O. is very friendly, answers all your questions in depth and is an…read moreexpert in his field, a real joy to deal with. One can tell the standards are high at this practice, nice selection of frames and everything is reasonably priced. I was quite impressed to see a business run to this level of apparent perfection. Simply excellent! FOLLOW-UP Disappointed that my bifocals where significantly off focus after having an eye exam and prescription a week earlier. Had to return to have the issue rectified. They need to make the lenses another mm deeper and regrind. Also need to return a second time to pick-up the new glasses. Nobody stepped up to the plate to say "we screwed up" or "we are sorry to inconvenience you." That said, I rescind my comments about the high standards. The staff originally added 3 mm of depth to my glasses and I have a strong suspicion it was the cause of the problem. The D.O. confirmed the prescription was accurate after checking my eyes a second time. Bingo! These mistakes should not occur and are avoidable if one knows what the lab will do when making alterations to a lens order. An apology would have gone a long way in this particular case. That said, I still highly recommend Dr. Vroegh for your eye care needs.

3 visits in 3 weeks with multiple issues. Between not have a script sent in when it was supposedly…read moresent through, issues with the billing my insurance, and voicing my displeasure that was met with a staff members own problems, I can say I'm done with this place. With so many other optometrist options available, I'm positive I can find one that will provide a better experience. I will say I appreciated one staff members concern, but alas, this was not a pleasant series of events