Rewrite this This…read morehotel lobby is awesome. I always see a beautiful decoration which made by foods. I saw Winnie the Pooh decoration this time. It was made so detailed. They changed it often so I come to check every time I go to Downtown Disney. The restaurants in this hotel also great. I haven't stayed here but I hope to stay here too.

Normally I LOVE THIS PLACE!!! BUT, tonight the manger DAVID came to us and asked us to calm down!!…read moreWe were celebrating our kids winning the volleyball championship!! He later told us that the other patrons had more importance than us!! The money we were spending was not an issue apparently and we were being to loud by cheering for our kids!! I've been coming here for literally 15 years, including the other people that were with me but after DAVID THE MANAGER came and had to apologies or anything for us, we allllll knew we will never come back here again!!!

I'll rate my last three stays, and unfortunately I'm not overly enthused. I would expect more from…read morea Westin Resort. On my most recent stay, I was placed in a handicap accessible room that I did not request when booking. Not a huge issue, but definitely not what I expected. During the stay before that, on my last day, I stopped at the pool bar to relax and have a few drinks. The entire time, the bartenders and wait staff were either on their phones or arguing with each other. It made for a pretty uncomfortable atmosphere and took away from what should have been a relaxing experience. On the stay prior to that, I had a very negative interaction with a manager, which I reported in a letter. The response from the hotel was lukewarm and didn't leave a good impression. I felt I was treated poorly, especially for a property at this level, and the small number of points offered felt more dismissive than helpful. On top of that, tours were repeatedly brought through the gym while my guests and I were trying to work out. I understand the space may be open, but having multiple groups walk through filming on their phones, combined with the manager's reaction and comments, was frustrating and honestly left a lasting negative impression. I will say the front desk staff are excellent and the housekeeping team is outstanding. Unfortunately, the issues with other areas overshadow the great work they do. This review is for the The Westin Anaheim Resort.

Had a really nice staying experience at Westin Anaheim Resort. As a Titanium Bonvoy member myself,…read moreI booked a one night stay from 14-15 through Amex FHR. They were actually able to honor both the Amex FHR perks and Bonvoy status at the same time which was super nice. Got early check in and late checkout, $100 food & beverage credit, plus full buffet breakfast at Tangerine restaurant on the 1st floor. Staffs were all super friendly and welcoming during the whole stay. Overall really smooth experiance and definitely would stay again.

The service is so nice and the rooms are amazing. The gift shop has a lot of this to but from pins…read moreto ears.

I haven't stayed here yet but I always watch fireworks here. Everyone can go to the floor with the…read morepool. There were a bar and fireplaces. You can drink and eat some foods there. When Disneyland has fireworks, you can see it from there with music. It is very nice place to relax and watch fireworks. The hotel lobby is decorated with Pixar animation. I like to see the arts and take pictures. If you find a forky at the store, you can get a special sticker. Someday I want to stay at this hotel

Courtyard Anaheim Theme Park Entrance is beautiful and is in fantastic location. It's in walking…read moredistance of great restaurant like Mimi's cafe ,Panera, IHOP and Denny's ,So you have easy access to food & drinks,especially McDonald's for my kids , and of course this is next to Disneyland too !!! hotel has an amazing restaurant inside with delicious cocktails and foods. All the staff are very friendly,from Bistro,waterpark,front desk,valet and gift shop clerk. The hotel has a beautiful gift shop, Josephine at the gift shop was very friendly, professional and helpful. Josephine is Awesome !!! She is so patient and very nice person ,I was going to an event and I didn't like how my hair looked, I was looking for some hair stuff and she helped me to find what I am looking for, She also recommended me to buy some souvenirs or gifts for my family and friends, the Gift Shop offering a lower prices compared to Disneyland Park and Yes! She is right ! And in the end I bought more gifts for my family and my friends because of Josephine, Excellent customer service!Do not lose her ! To summarize,This hotel has a lot to offer! I look forward to staying again here in Courtyard. This hotel is a 5 star !!!

Had a great time here. My daughter loved the pool view. It was nice except that u can't see the…read morefireworks at night because the rest of the building is blocking it. We tried using the pool but it was just too cold. They say it's heated but it's still too cold to use in November. They are well staffed with lifeguards. The location is convenient and is near Mimi's cafe and McDonalds. The food downstairs is not bad though and I'm glad there are to go options and Starbucks. Disneyland is like a 10 min walk. The parking is valet only. 48 dollars per night. I would be willing to stay here again.

I booked online and used Applepay to pay for the room, which turned out to be a big mistake that…read morecost me 40 minutes in line. Use a credit card to book your room, so you can use their quick check in line. Either way, make sure you take the exact card you use to book for checking in. Before you go, buy the discounted dining deal. You can only buy it in advance, and the food and drinks are pretty pricey, so you will spend $$$. I also suggest attaching your credit card to your wristband for convenience. We really enjoyed the pizza place onsite. We checked in on a Sunday and it was a bit crowded, but we managed to do it all in three hours. The kids loved the bunk bed, and my only complaint about our room is that the tub faucet leaked. The next day, we packed a bag with a change of clothes that we fit into a small locker for $12, and went back into the waterpark for a couple more hours. I recommend packing travel toiletries for a quick shower before leaving. They have plenty of showers, changing rooms, and a swimsuit dryer, but no toiletries in the waterpark bathrooms. Waterpark towels are provided and must be checked out and in or you'll be charged, so don't lose them. There's a water bottle refill station in the waterpark near the bathrooms. We didn't try many of the activities offered except for the arcade that offered packages starting at $35. Lastly, be sure to pay for parking before you leave. That was also $35. All in all, we got a deal on the room but spent more on food, drinks, games, and parking combined. My kids are 5 and 10, and they were able to go on just about everything that was open. One day was plenty of time if you don't plan on doing all of the activities.

The worst customer service EVER. I tried to ask for a bag at the front desk because I was going to…read morethrow up from suddenly getting the stomach flu..and you know what the guy tells me? He says "sorry we don't have that" Doesn't even bother to find me some kind of plastic bag or cup to throw up in. Doesn't direct me to the nearest restroom or gift shop--NOTHING. I nearly collapsed. I've been sick as a dog here and they didn't bother to refund the trip, even partially. The customer service here is extremely cold. They don't care at all about the condition you are in and don't offer any suggestions to keep you comfortable if you're sick. Also our room wasn't even ready after 4pm. Worst check in experience ever. Loud noise all through the night of kids screaming and running around. There was also a gas leak event that happened in Garden Grove that they didn't even alert us all about. Absolute negligence for the customer. Will NOT return and caution everyone who is looking to stay here, that they don't value the customer.

I stayed at the JWM for 5 weeks recently. Despite having trouble breathing at nights due OSA. I had…read morean amazing experience. Things you must know: The hotel is centrally located in Downtown Disney next to the cheesecake factory. Parking is vallet, the will get your vehicle 5-8 mins after you request it. Check in is on the 2nd floor, you will be greeted by a wonderful and friendly team. You can either take the escalator or those elevator on the far left when you enter. You do not need room key to access those elevators if you're going to the 2nd floor. The gym is on the Mezzanine level, it's not a big gym however it has everything you need. They have complimentary mimosas from 4PM-5PM right by the front desk, there is one Italian restaurant and a bar/with bar foods on the 2nd floor. If you go outside and take the far the elevator you will find the rooftop restaurant where they provide complimentary wine from 5PM to 6PM with a view of Downtown. There's a huge heated swimming pool with Cabanas and TV with complimentary towels. You will need your room key to access the elevator. There's a drop off laundry service for a fee. Some rooms have direct views to downtown Disney where you can see the fireworks every night at 9:05PM on the dot. The rooms are cozy with a small fridge, the bathroom has a separate shower big enough for 4 people at the same time and a soaking bathtub with nice JWM bathrobe. There's an executive lounge on the 10th floor for elite members. Room service is always available. This is by far the best hotel in the area.

The hard product at this resort is quite good. The room itself and the common areas have a clean…read moreand modern vibe that is consistent with other JW Marriott properties elsewhere. The aromatherapy associates bath products were quite nice but standard for the brand. I did not care for the executive lounge at all, the offerings were somewhat limited and more characteristic of what I would expect to find at a mainline, Marriott hotel or Sheraton. (Fried snacks / "buffet egg" out of a giant trough.) We received a friendly knock on the door at 8 AM on the day of our checkout to double check that we were still here. Parking was quite steep at about $70 per day - i'm going to assume this is to capture the parking dollars of the convention goers and folks attending the theme park.

Hubby and I had the opportunity to stay at this resort for my birthday for two days at The Villas…read moreat the Disneyland hotel. We stayed in the deluxe studio and had a beautiful view overlooking the pool. The room came with a queen bed as well as a queen size Murphy bed. It had a mini kitchen that came with a microwave, sink and fridge. The room was spacious however with all the amenities they definitely maximized on the space. Everyone from the bell hopper to security, front desk, housekeeping and any employee we interacted with were so nice! You could tell Disney keeps their employees happy here. We went to the pool and ordered food and drinks through their poolside service. Everything came out quick and delicious! Yes the Disneyland hotel is $$$ however you pay for the convenience of being close to the park. Which definitely helped us because we were able to take a midday nap! Will definitely stay here again!

This hotel is GORGEOUS each of the rooms has a Disney theme to it down to the finest detail, and…read morethat is everywhere you look! We were her for their 70th Anniversary which was huge!!! I did not realize this but there are multiple towers this hotel and 3 pools! I got my Minnie ears here immediately and loved their gift shops!! They are RIGHT in the middle of downtown Disney so it is easy to just walk right over! When it came to accommodations, 10/10 the staff is SO sweet making sure your stay is absolutely wonderful. Their room service is delicious!!! One night we got the cheeseburger, the salmon, the wings, and my favorite- the pizza! So big and so delicious. I love how late they stay open as well of you don't have enough energy to go somewhere at the park you could get something delicious back at the room! They had a pull out bed that was extremely spacious as well. I had an incident where I was injured in the park by falling on the tracks where they have the parades and cracking my knee of the metal, well when I was limping back the front desk was already ON it, having someone come out from the medical station down Main Street which I was unaware they had, how neat, and offer ambulatory devices so I could get around the park such as scooters, wheelchair, they also cleaned it and wrapped it did an incident report and were so incredibly helpful. I will forever appreciate that because accidents happen and you never think it's going to be you until it is and they handled it so calm cool empathetic and collective it helped a lot. Though my knee ended up fractured it was the last day there so I REALLY got to admire this beautiful hotel. At one point I just hobbled down to the pools and put my feet in their hot tub! They also have Goofy's Kitchen which has a delicious breakfast! If I could give this hotel 1,000,000,000 stars I would. The intricate details they put to making these hotel towers magical is outstanding and I can't WAIT to go back!

I selected this accommodation primarily due to its appealing price point as a Good Neighbor Hotel,…read moreas advertised on Disneyland's website. Furthermore, it holds sentimental significance for me, as it is where I previously stayed during my elementary school years. Although other hotels were considered, I found their higher prices to be unwarranted given what I perceived as a motel-like quality. The check-in process was remarkably convenient. We received a pre-arrival check-in text message, followed by a welcome reminder that included the option to cancel our reservation without incurring any fees. Upon arrival, everyone was very friendly and accommodating. We were informed via text that our room was ready. Additionally, we received a text message offering an extension for our check-out time. I routinely use antibacterial wipes before touching any surfaces in a hotel room. It can often be quite surprising to discover the level of cleanliness of remote controls, light switches, curtain rods, refrigerator handles, tabletops, and bathrooms. This was the very first occasion where the majority of the wipes remained pristine. The only instance they showed any residue was when I wiped down the racks or rails of the chairs. My friend and I were pleasantly surprised by the exceptional cleanliness of the room. This hotel offers an excellent family-friendly experience, featuring a water playground that is ideal for children. Its prime location directly across from Disneyland provides convenient access to the park. Furthermore, the availability of on-site parking at the hotel eliminates the need to search for parking at Disneyland, enhancing the overall guest experience.

My wife recommended this property based on prior positive experiences and felt it would be a great…read morefit for our wedding weekend--especially for our daughter and her cousins. We were looking forward to a smooth, family-friendly stay. In preparation, I reserved four rooms several months in advance and requested that they be located near one another. I understand that such requests are not guaranteed, but given the lead time, I was hopeful for closer proximity. At check-in, two of the four rooms were ready around 2:00 PM, while our room was not available until after 4:00 PM. We were advised it would be guaranteed by 4:00 PM; however, it was still not ready at that time. Traveling with a young child made the delay more challenging, particularly as she needed to rest. When our room did become available, it was located on a different floor and opposite side of the building from the rest of our party. Staff did offer that room as an option, but the separation made coordinating with family more difficult throughout the stay. During our visit, we also encountered several property policies that were more restrictive than expected, including required wristbands for pool access and additional swimwear requirements for infants beyond standard swim diapers. While policies vary by property, these were not typical of our prior hotel experiences. Housekeeping service was inconsistent. The room did not appear to be fully refreshed during our stay (including linens and vacuuming), and when we contacted the front desk to request service between 12:00-2:00 PM, we were told it would depend on availability. Parking near our building was limited, with several spots blocked off despite no visible work occurring. This required parking farther away, which was particularly difficult for a member of our group with mobility limitations. Lastly, elevator service between floors was quite slow, which added to the overall inconvenience when moving between rooms and amenities. Overall, while we appreciated the initial recommendation and the intent of a family-friendly environment, there were several operational challenges that impacted what was an important weekend for us. I would hesitate to recommend this property to friends or family unless they are fully informed of the policies and expectations prior to booking.

This review is only on the restaurant…read more Great views and great service. We ate around 6:00pm. The place only had a few tables seated. The sun was lighting up the entire room, in a good way. Food was really good. Vegetarians, be prepared to have very limited options. I ate a salad and some potatoes, but both were very good. The steaks my friends ordered looked amazing, so did the sea bass. Outside was really cool. Overlooks Disneyland and the freeway. You can see the fireworks too. I'd go here again for sure.

DO NOT STAY HERE! I REPEAT DO NOT STAY HERE!…read more They have roaches! I stayed here from 04/30-05/04. My room number was 733. The roach was discovered on our day of check out. I went to pack my luggage and the roach was crawling in my luggage. I killed it IMMEDIATELY and contacted the front desk. They sent up housekeeping management which in turn she took the roach and we were given a later check out. I had to shake out all our clothes to make sure that we didn't take anything home with us we didn't bring. At check out my parking was compensated and that was it. I felt my entire stay should have been comped. A ROACH IS DISGUSTING! Once I got home I found ANOTHER ROACH in our snack bag... I'm so over it. And discovered I was still overcharged. Here it is almost 2 weeks and I'm still fighting for my money back. This is not our first time staying here. We stayed her in March of 2024 and had a totally different experience. I am now plagued with having to fumigate my house to make sure we didn't bring home any roaches I didn't see. Roaches are a different level of filth.. They need to be inspected by the health department.

Good service, complimentary breakfast and parking and trolley service. Room was clean and a good…read moresize for 2 people. My favorite items from the breakfast were oatmeal, banana, pound cake, hard boiled eggs, and the cheese cubes. The shower had what looked like 2 faucet types...the lower one had water that was too strong at times. Parking spaces were ok the narrow side but thankfully there were a good number of spaces open. Only 1-2 blocks from Disneyland and dca, which was very nice.

Stayed at Candy Cane Inn for a Disneyland trip and paid about $280 for one night. At first it feels…read morepricey, but once you factor everything in, the value is actually there. Parking in the area usually runs $25-$45 a night, and we got free parking. We also had breakfast both days, which I'd easily value around $40 for a family of four. That's already close to $100 in savings, so you're really looking at about $180 for the room itself. You also get a trolley/shuttle to Disneyland, which adds even more convenience. We arrived early in the morning before check-in and were still able to grab breakfast. Even though the room wasn't ready yet, the staff let us check in smoothly, and we got the room later in the afternoon without any issues. Rooms were clean and comfortable. Not luxury, but well-maintained and exactly what you need after a long Disney day. Location is a big plus -- close enough to walk to Disneyland, which is huge when you have kids and don't want to deal with parking or long shuttles. Breakfast is one of the better continental options. Not a fancy buffet, but solid and convenient before heading out. Service was friendly and efficient. Staff handled early arrival well and made everything easy. Only downside -- I didn't notice an elevator, so keep that in mind if you have a lot of luggage. You can also hear the trolley at times, especially at night, but it wasn't a big issue for me. I saw this mentioned in earlier reviews and it matched my experience. Overall, once you factor in free parking, breakfast, and the shuttle, it's actually a great value for Disneyland. Clean, easy, and family-friendly. I would come back.