We've used Champaign Heating & Air twice now; once for our A/C after we bought our house last year,…read moreand once for the furnace this week. Both times, the dispatch was very friendly and helpful, the techs were quick to return calls and schedule quickly (same day/next day), and issues were resolved quickly and the techs were great to work with (Lan and Chris). Both were very friendly and knowledgeable, and had no problem answering my questions, gave straight answers, and offered options for repair routes both times, keeping spending in mind. We'll continue to use them for our HVAC needs. COVID note, the last tech (Chris) wore a mask the entire time and was mindful of social distancing, which was appreciated.

My almost thirty year-old furnace died, suddenly. Champaign Heating & Air responded immediately,…read moreand sent someone out that same day. The technician was frank and honest with me about the cost of repairing the furnace versus getting a new one. The price he quoted seemed reasonable, so I opted for the new one, and they installed it handily. I'm warm! Thank you, Champaign Heating & Air!

GREAT SERVICE! They came out for same sat service and fixed the issue for a reasonable price. I…read morerecommend them to anyone with HVAC issues.

I called and said I needed a complete new furnace for my home including an electric air cleaner and…read moregas line. I Also needed a new furnace for my Mothers home next to mine. A Guy named Jake came out and he did OK but when I finally got the proposal he made an error on it. So I had to explain to to him what my Heat pump system was again which was not a variable speed as he figured but it is a 2 speed Trane 18. And I said I wanted to know what the furnace would cost (and the model number) and what the gas line would cost and what the air cleaner would cost separately broken down. He said his boss wouldn't do that. Well I never heard of such a thing. I've never dealt with people who won't tell you individual costs. That's wrong. You don't just bunch it up all together and say this is your deal. Every other HVAC company I have dealt with for this expensive 5 figure job has broken it all down and explained what the gas line would cost ...what the furnace would cost....and what the air cleaner would cost and a gas exhaust and intake and what my Mothers furnace would cost. So I found another company who has been very nice and professional and were more than willing to break all costs down like professionals and they are getting the job. I didn't even have to request them to do this. They just do it. So I do NOT recommend Kelso.

Grateful for their work on our new water heater (replacement for leaky one that was 25 years old)…read more Did a great job.

First of they charge $140 per hour for service calls…read more Second when a unit that they install breaks and is covered by warranty, they still charge you $140 per hour to the fix unit. Yea great you don't charge me for the part but most other company's charge around $60 to $70 per hour and if part is under warranty they charge the company that made the unit for their time.

We received a quote to replace our HVAC system including the water heater. The quote was good, so…read morewe went ahead with the installation. They had a special deal going on that included a free furnace with the purchase of an air conditioner. The install was scheduled the next week, went very well. The techs were efficient, friendly, and did a great job. We just got a call the 3rd week of March that they wanted to come out and double check the A/C unit before the summer cooling season and they performed the checks and everything is good to go. I highly recommend them.

Once again I have had excellent service from them. They had to replace a faulty part. They were…read moreefficient, prompt and helpful.

We have used P and P services for our furnace over the past 3 years. They are unfailingly prompt,…read moreknowledgable, friendly and courteous. Most of all, we trust their integrity and know that we are paying a fair price for their outstanding expertise. In an era of all too frequent consumer rip-offs and/or non-existent customer service, it's a real pleasure and relief to know we can count on P and P.

I am writing a review about outstanding service from Daren at P&P Heating and Cooling Service,…read moreMahomet, Illinois. We have an American Standard furnace that is 9 years old (originally installed by a different, now-defunct heating company). I became suspicious of the aging inducer motor as it was loud and, suddenly one cold day, we were no longer getting heat and the red-green LED indicator lights on the furnace were flashing a code for service. For HVAC service, there are many providers in our area, but we went with one based on a recommendation of a family we know--we chose to try P&P Heating and Cooling Service. Scheduling was easy with great help from office manager, Stephanie, and we met Daren as he arrived, right on time, to help us out. Within a few minutes, he confirmed the diagnosis of a bad inducer and left to get one from his warehouse. A few minutes later, Daren called me and told me great news: he had the exact motor needed for my furnace (so we didn't have to wait for an ordered motor) and, in the meantime, he contacted American Standard directly for us and had the new motor covered under our American Standard warranty! He went above-and-beyond, in our minds, by doing this for us. I sincerely feel that Daren treated us with the same honest care--including checking the warranty coverage--that he would provide for himself or his own family. We are extremely pleased with our first experience with P&P, and will call on them for our service needs going forward. One day, all of us homeowners will be in need of service, and it is then that the value of a reliable and honest local provider becomes crucial. Our family has found that with Daren from P&P Heating and Cooling.

I called because I had used the service before when my ac kept leaking over the winter, and Aaron…read morefound, and sealed the leak. So when my fan was making a loud scraping noise when running, and I didn't understand why, I called the professional with a proven record.

I wanted to wait a few days before writing a review. I wanted to think of prior experiences with…read moreothe other HVAC groups. I have had really bad experiences. I was amazed. Was such a good experience with Aaron and Omni. I have heat again due to Aaron. He did an amazing job. We hit negative temperatures. Of course that's when my heat pump went out. Aaron came out 3 times. First time to figure out was going on. Ordered parts had my system running. But wanted to make sure I was not in a dangerous situation. Third time was at 11 pm on a Friday night. He fixed it, called me the next day to make sure everything was working. Thank you Aaro, and Omni.

Call them first!!!!! I had a breaker catch fire in my electrical box and shut down my entire house…read more Charred breaker and a ruined main - bad situation!. Block was there in 30 minutes, assessed the situation, and called in three more guys. They were not going to leave me without power in a dangerous situation! 6 hours later they had fixed all the mistakes that had been made in the 25 years of bad electricians being in there, installed a completely new box, matching breaker, and a new main. I can't say enough good things about them and their service. No one else with touch my electrical systems again! The bill was half of what I was expecting

I highly recommend their services. We recently completed a bathroom and bedroom remodel with…read moremultiple electrical changes. They installed the new heated tile floor wiring and heated towel bar and added wall mounted lights, a bath fan, and fixtures in addition to multiple timers and three way lights. They spent time walking us through the plans to make the lighting controls convenient. Everything turned out perfectly. Thank you!

I have known the owner of this company since 2009, I have had him do some work for me and my mother…read morehas had him do some work for her. He has recently installed a new central air conditioning unit on my home after having it relocated to another property. it is with an absolute pleasure and confidence that I know that this company will get the job done specifically to what I want it does however, help that I do have a limited background in HVAC repair and service so I understand some more than what your typical customer might understand. When I call David , he is an absolute pleasure to speak with, and will absolutely make , his very best effort to get to me and or advise me on how to do the repairs myself again this is simply because I do have a limited background in HVAC, and I do not know that he would be willing to do that for everyone. I do fully trust this man to be in my home without anyone there. The quality of work that he does for the amount that he charges is very reasonable, and he is always willing to provide the best advice so that the customer can make the most informed decision. If I was to recommend this company to any family or friends the answer is absolutely yes I would not hesitate to tell them to call this company.

Dave at Dennis Heating and Air is my "go to" guy! He always…read moretakes care of the issues and does a good job! I manage several houses and I call on him for all my heating and air needs.