Wife was worried about radon and wanted a lid on the sump, instead of trying to figure it out…read moremyself I hired True Plumbing. Initial quote was for $510 to retrofit a lid and replace the two older check valve's. This price is with me purchasing both the lid and check valves ($110). So I was expecting to spend approximately $620 to get this job done. The first appointment they replaced the check valves and told me the lid I bought (I bought two different sized lids) wouldn't work. They told my wife we needed a 19 inch lid. Charged $244 for that visit and work. I bought a new lid and called them out again. The lid also doesn't work and my wife tells them to just install it, which I acknowledge she shouldn't have done. There was also a copper line that was plumbed in so out of plumb I'm actually surprised it was left like that. Lastly I was charged an additional $466 for this second visit. So I'm out of pocket approximately $830 (including the $110 I spent on parts) for a job I believe was poorly done. I let the point of contact know I wasn't happy with the work done and he said he stands by their work.

Ron and his crew were professional from the beginning! Ron was generous with his advisement as a…read moreplumber. He installed two smart toilets in a short amount of time, didn't leave a mess and even offered to return and make the toilet battery case look more aesthetic. Prices are fair and communication is excellent!

Tyler was outstanding with texting and phone conversations!…read more Gage came and did the job. His work was outstanding, I was very pleased!

From the owner: Vogelsang Plumbing is a third generation owned plumbing company who has been in business for over…read more70 years. They are known for quality water heater installs and repair, new construction plumbing, sump pump repair & installs and being family-oriented.

We came to visit my dad, and found a big leak under his sink that had to have been happening for…read moremonths. A friend recommended Aspire, and I was able to get ahold of someone almost immediately, text with photos of the issue, and get recommendations for immediate next steps. They were out the next day to help manage what turned out to be an ancient disposal, and gave good advice about the options. They were communicative, and back again later in the week to install a few new faucets to finalize things, and I was just so happy with how quick, communicative, and thoughtful they were, especially in dealing with me primarily but also allowing my father, who is in his 80s, to drive as much of the decision making as possible. It's hard to find service like that, and I wish we could bring Aspire back to our home on the west coast with us, especially since we're now dealing with our own plumbing issues at a much greater cost. Grateful for their work, their value, and their integrity!

Aaron is a a great plumber to work with. Did our hot water heater quickly and communicated very…read morewell the entire time. You can trust him and he will do the right thing for what you need. I initially called a large plumbing company before but I could tell they were attempting to rip me off. I will go to Aaron with my future plumbing needs.

You don't think about how important your plumbing is until it doesn't work…read more Aaron and his team came out and did a fairly large project for us which involved tearing out our entire sewer line and replacing it. The project went very smoothly given the age of our house and a few obstacles that presented themselves along the way. Their whole staff was very patient as I asked an enormous amount of questions. I highly recommend Mr. Rooter for small or large jobs. They gave me a free estimate for the work, showed up when they said they would, followed through with quality work, and at the end I paid the amount we agreed upon.

This Mr. Rooter Franchise is dishonest…read more We called them for an emergency plumbing service, for which they successfully cleared the blockage promptly. This left a good first impression, and we proceeded with a recommended camera inspection which revealed damage to a sewer lateral that needed repairs. Naturally, we agreed to have them promptly fix the issue and gladly paid a deposit on the work (to start the following day at the latest). When Mr. Rooter failed to return to our home over the following two days (while we did not have working plumbing)! we called to cancel the work and hired another vendor (who promptly completed the repair for us). This occurred in November 2025 and we still have not received a refund for the deposit (thousands of dollars) as of April 2026 despite repeated written and phone requests. If you do decide to work with this company, please avoid giving them a deposit/down payment until you are satisfied with a completed job. The gentleman who showed up late in the evening for the emergency call really helped us out, but that's not enough to make up for the subsequent failures and dishonesty.

Russell over the years has helped us replace new toilets, sinks, and a water heater. I always…read morerecommend them when someone asks for a plumber. Two thumbs up.

I'm a big fan. We've had Russell out to do two jobs for us this year, and I'm very happy with the…read moremoney spent. Russell was able (and eager) to explain what he would do and why, and what the alternatives might be. I run my own business, and I recognize what it takes for a small shop to operate. My wife and I have both added Russell to our phones under "plumbing" so we don't have to search if the need arises.

They did our kitchen reno and the drains were leaking. They replaced our sumo pump battery and TOOK…read moreALL DAY. I swear that guy Darren was on his phone just racking up hourly. I was pissed when my contractor said that it should take 2 hours tops. Dude charged us for SIX HOURS!!!!!! Never again.

The web site says "For a FREE estimate on commercial or residential plumbing services call Halfar…read morePlumbing at 217-359-7762 today." In reality, I was charged $55 for an estimate. When I questioned that I was told "not all jobs qualify for the free estimate" but Shannon, the office manager, never explained that on the phone when I set up the appointment. It took the plumber longer to write up the useless invoice for the estimate then it took him to asses my situation. Both the office manager and the general manager refused to answer my email complaint. I will not use a service that lies and suggest anyone needing a plumber shop elsewhere--or at least don't expect the advertised free estimate.