Very Disappointing Experience -- I Would Not Hire Again
Unfortunately, my experience with this company was extremely disappointing. The installation was poorly done, and the AC unit only worked for approximately one month before all of the refrigerant leaked out.
The overall workmanship and professionalism were also concerning. Trash and debris were left throughout the work area, and the installer appeared unprepared for the job, including asking to borrow and use my personal tools.
Communication became another major issue. There were multiple occasions when the installer did not show up when promised, and eventually communication stopped altogether despite my attempts to reach out. When I contacted them regarding the problems with the installation and asked about warranty coverage, they refused to honor the warranty.
I also requested documentation showing that they were properly licensed and insured to perform the work on my home, but I was unable to obtain proof of either.
Overall, this experience was frustrating and far below the level of professionalism I expected. Based on my experience, I would not recommend this company and would not hire them again. read more