I love this establishment! The food is absolutely amazing! Every time I walk in there, the staff is…read moreso friendly, and is always willing to help and get me what I need, and fast! I am so glad this establishment exists, and it is a wonderful addition to the community!

I am very disappointed with my experience at 84 Lumber last weekend. I went there hoping to find…read morebetter-quality materials and more professional and knowledgeable employees than I typically encounter at the local big-box stores. Unfortunately, neither was the case. The pressure-treated boards are stored outside in the parking lot, and the majority of the boards I looked at were bent and twisted. I purchased a couple hundred dollars' worth of pressure-treated lumber from 84 Lumber, but chose to purchase the rest from Home Depot. I'm very happy that I did. I also special-ordered a small amount of Trex decking and asked if it could be cut into shorter lengths so I could transport it more easily. I was told that this would be no problem, but that cuts could only be made in 1-foot increments. I was also told the material would take approximately a week to arrive. After waiting a week, I went to the store to check on the order and was told that the order had never actually been placed and that I would have to wait another week. I had taken a week off from work specifically to build this deck, so this mistake delayed the completion of my project by another week or more. I eventually received a voicemail saying the material had arrived and was ready for pickup. I went to the store on Saturday morning, only to find that the material had not been cut yet. Two of the boards I ordered were 20 feet long. I understand that decking boards are often slightly oversized, so I asked if they could be cut in half at 120.5 inches so I would have two 10-foot boards, which was what my project required. I was told no because store policy only allowed cuts in 1-foot increments. Unfortunately, the employee making the cuts also had a very poor attitude and, in my opinion, went out of his way to do a careless job. I will be attaching pictures showing the different cut lengths from this order. While the cuts were being made, I asked another employee whether the special-color-matched deck screws required pre-drilling and, if so, what drill-bit diameter was recommended. He told me the recommended pre-drill size was 1.875 inches. He was otherwise very nice and courteous, but that answer was obviously questionable and did not inspire confidence in the product knowledge at the store. Maybe you will have a better experience if you are a contractor doing a lot of business with them, but as a DIY homeowner, my experience was extremely disappointing. Based on this experience, I would recommend that other homeowners consider shopping elsewhere. I expected better quality, better communication, and better customer service from 84 Lumber. Unfortunately, I did not get any of the three.

Great products and knowledgeable staff. I can't wait to get my base cabinets and countertops…read morecompleted by my contractor. I will post photos once this is done. The folks at the store have been very accommodating and helpful.

Bargain outlet is exactly that. A lot of items are cheaper, but, their might not be an abundance…read moreof them. Seems like they are "buy-out" items (similar to that of Ollies etc, but on a Home Depot/Lowes kinda level). It does have that "home improvement" store feel... you know... concrete floors, high ceilings, and very cold etc. I would defiantly look at their kitchen cabinet handles, door handles and locks, as well as sink and toilet fixtures etc. They all seemed like decent prices with a decent quality. I cannot comment on how their kitchen remodeling department really flows. But, it looked well organized.

Wide variety of building products. Great customer service. Very helpful in general.read more

SRS Distribution locally known as B&L Wholesale Supply - Rochester FRAUD and borderline Identity…read moretheft!!! A salesman at the local office filled out a Application to open a business COD account for my business and HE SIGNED my name! This was done without my permission or knowledge. This was also done after i specifically told the salesman i was staying with my current supplier and not switching to his company. This was done while the salesman was on COMPANY time. Furthermore the manager admitted that this was done by his salesman!!! The manager stated to me in voicemail and to local police officer that "was a misunderstanding and will delete account" Typical Corporation management sweeping everything under the rug and "no big deal" attitude. Have it all in written documents, emails, texts and voicemails. Police report filed. BBB complaint, Attorney general consumer fraud department, SRS corporate office and Attorney to file suit will be coming Monday Morning. This is NOT legal or how business is conducted!

My "just checking out tiles" turned into a very satisfying and pleasant shopping adventure. Dylon,…read moreAssistant Manager very adeptly helped select and display several possible tile selections. I was more than pleased with the final selection. I didn't know it would be such a smooth experience, I left a very happy shopper! And very satisfied with the price. A truly big thank you to Dylon and the other staff that greeted me so well. My first experience with The Tile Shop was in 2020 and I was just as pleased with the entire experience. That time Brandon was my go to guy. Thank you and you can see I am a repeat customer.

Excellent customer service and selection. Dylan was very knowledgeable and great to work with…read more Highly recommend!

If I could give ZERO stars I would. DO NOT SHOP HERE!!! They promised me a discount in writing and…read morethen backed out saying they couldn't do it. I worked with Joe (Josiah) Slocum. Picked out my flooring when it came to ringing it up he was newer and said he didn't know how to apply the discount. Said once his manager got finished he would get him to refund it and I could just pay now. I had a Dr appointment so I agreed if he could put that in writing. Now they are telling me they can't honor it, probably hoping I'd just keep the order anyway. Such bad business practices. The old bait and switch routine. I am in sales myself and would never not honor something I put in writing for a customer. I will never shop here again. And I recommend you not shop here either. When I told Joe that I was going to trash them on social media and he said "bash away". This is not good business practices.

Walking into LL to pick up my order. Ken asked if he could help me. Told him I needed to pick up my…read moreorder. He goes to the computer, pulls up the order and directs me to the processor which displayed an incorrect amount. Then, out of the blue, Ken screamed "PUT YOuR CARD IN!.!" This caught me by surprise. I said it displayed the wrong amount. He screamed "IT WILL CORRECT". Put my card in, guess what? Wrong amount. I told him he shouldn't scream at me as I am the customer. He became red, got up, and asked a co-worker to correct the problem. What a nasty guy. Yes, I am a woman. Yes, I instal hardwood floors. Get used to it, Ken. He later apologized.....not for screaming, but for charging the wrong amount. Apologized from the other end of the store. Wimp!

Everything was fine at Lowe's today. I did not give it a five star because they had the self check…read moreout lane open and they tried to get me to do it. I hate the self check out. I only go to the lines where a person does the check out. You should open more actual checkout lanes. There are so many people working there and yet you still have to wait to check out with only one lane open. Just my two cents. I always go to Lowes over Home Depot. But get another check out lane open.

Bought an EGO lawnmower in Greece NY store, needed repair -- they don't offer any service, keep you…read moreon hold 5-10 minutes to let you know they have no recommended service centers. Receptionist was singularly moronic, probably just whom Lowes look for. There is a book, "Enshittification" by Cory Doctorow, describing the process wherein corporations first appeal to customers, then vendors, then employees, finally becoming indifferent to all, entering their "Extractive" phase, benefittting only shareholders. The book cites Amazon, but same with Lowes: all part of American decline. Remember when I would put up with lack of service for 'warehouse' price advantages -- which are no longer available. In 10 years these horrid stores will probably be replaced by data centers. Now 80, I will presumably be dead by then -- fortunately. I will try and live a useful, compassionate rest of life, as I assume a basic difference between heaven and hell is the absence or presence of such places as Lowes.

Rochester Colonial is an outstanding company. They have skilled installers and excellent products…read more When we ordered windows for our house last year we investigated several different window manufacturers and installers. We picked Rochester Colonial and are very happy that we did. The windows replaced older worn-out casement windows, the new windows are very energy efficient, made from durable materials and are a joy to operate. The installation process went very smoothly. The installers, all employees of Rochester Colonial not contractors, were highly skilled and very pleasant to work with. They left the windows spotless and the work areas were very clean. Both during the install process and afterwards. I would also like to mention that the salesman we worked with, Doug Decker, was very helpful is ensuring that we had exactly the right product and was very careful to make sure all of the details of the order were correct. We were so happy with the windows and Rochester Colonial that we went back and ordered a replacement front door. Once again the install was very smooth with a quality product. I highly recommend Rochester Colonial and their employees.

I ordered 2 new windows from Rochester Colonial to be installed in my soon-to-be renovated kitchen…read more The timeline was very tight, but Chris Giunta (Rochester Colonial sales consultant) stayed on top of the order and my new windows were received by Rochester Colonial 3 weeks prior to renovation start date. The 3 installers (Jake, Jonah and Chad) did an awesome job installing! They prepared the area so as not to have dust and debris extend beyond the kitchen area. After installation was complete, the area inside the new windows was steeped and vacuumed. I was shown how the windows operate and the film on the windows was removed and the windows were carefully cleaned. All the old window material was hauled away. Great job!