We drove from Vegas to Rochester to bring our grandson to Eastman School of Music. Once here, we…read morehad a better idea of what he needed. We went to Home Goods. Once inside, I was confused on where to look for things and was already stressing over the whole situation. My entire demeanor was changed thanks to Michelle. Michelle was thoroughly knowledgeable about the store. She sensed my confusion and stress and knew immediately and exactly where each item I needed was located. I came back to her four times. EVERY time she was very pleasant and helpful. I cannot say enough good things about Michelle. Thank you for everything, Michelle!

Just so you know, their location has moved from Hyland Drive to Jefferson Road in the Market Square…read morestrip mall, taking over the old Bed Bath & Beyond space. What's nice about the new location is the space--while the previous store felt cramped, this one is light, bright, and filled with a wide variety of products. The staff is present and generally friendly. This place has something for everyone. Sometimes you'll find everything you need, and other times maybe not, but they do offer some lovely items. If you're unsure what to give as a gift, a gift card is always a good option. They also share a large parking lot, so parking is convenient.

At Home is the mecca for everything household. The store is clean and it is easy to find things as…read morethey are broken up into well organized departments. I like their large selection of pots for plants, kitchen essentials and frames. I found some grilling tools, which was exciting as I got my first grill from my mom for my birthday and enjoy grilling.

Great selection of home goods, but poorly organized and managed…read more Full disclosure - I tried to go to Bed Bath and Beyond first, not realizing the entire chain had gone out of business, so this was not my first choice for a home decor store. Ended up here while looking for wall shelves and similar storage solutions. It was somewhat difficult for me to find what I was looking for. I kept ending up in the unofficial "storage solutions" section, which included over-the-door racks, drawer organizers, shower caddies, and various cabinet organizers. Figuring there had to be something else, I looked for an employee to ask for help and couldn't find anyone. The store was the size of a Wal-Mart, and the whole time I was there, I only saw two employees - one at a checkout counter and one stocking merchandise. Eventually, I asked the latter for help, and they seemed rather uninterested, like I was distracting them from something else. I usually prefer not being approached or guided by employees, but that's not the same as not being able to find any help when you have a question about a product. I did eventually find wall shelves in the "wall decor" section, which held things like picture frames, clocks, and wall art. That's not a problem, I just wish I was able to get help finding it and not have to just wander through the store lost. The shelves, clocks, and other wall installations were really haphazardly organized, as if they'd just been shoved onto the shelves in any random order. There wasn't a lot of variety in them, so we kind of settled for something mostly because we really didn't want to have to go to another home goods store. The store as a whole is... fine, I guess. But between the disorganization and the difficulties in finding anything (including someone to check you out), I wouldn't go there again.

So far I like Bob's and so do my kids, got all the missing furniture that I had to leave behind in…read moreCA, they were nice, not super pushy like all the other furniture stores and a pretty good price too. It seems like good quality too, only time with tell though. They have a complimentary café where you can get coffee, tea, cookies, ice cream and candy. This is the part my kids love.

The quality of the furniture is great. The sales people are outstandingly wonderful. The value of…read morethe material is superb. Their delivery is a complete other story. The delivery people are completely unable to understand simple directions. They setup our bedroom set and the rults are we are unable to sleep in our bed even after hospital stays. In attempts to get resolution we were re-routed and delayed 6 additional days and are still unable to sleep in our brand-new bed. Calling the store is a maze of cryptic communications that are either inept, unwilling or unable to resolve our issue in a timely maner. Overall, we would have received much better service from Bob's competitors with service delivery on-par with what we paid. Buyer beware when they deliver with their so called "White Glove Service". Have them send people that understand directions and details.

Employees are helpful and professional. Selection of products is vast. Make sure you have enough…read moretime to browse. Pricing is more than fair compared to retail stores.

This is the type of store that I could spend a lot of money at without meaning to (like its…read morecounterparts, Marshalls and TJ Maxx). It's similar to those stores but entirely home goods, as the name suggests. The store is huge and has everything from furniture to decor to seasonal items. I had fun looking through the shelves, but my only complaint is that the shelves aren't entirely organized. The store is organized by section (kitchen, office, living room, etc), but the shelves within each section kind of just have a bunch of items on them for you to sift through. This could be a plus or minus, depending on what you're looking for from a shopping experience. I think I could find a lot of good decorations here and will return whenever I want to spruce up my apartment!

Very rude owner and not conducive to making new clients, would never go back there. Insulted my…read morepicture of my dining room and commented that her clients did not like the finish on my table -a 10k Drexel heritage beautiful dining set named Old World heritage guess she has too many high end customers LOL

This is a mandatory stop for my mother whenever she comes up to visit. Her ethos can be summarized…read morelike this... NPR. Never Pay Retail. To whit, the reason she loves Windsor Cottage is that it is an upscale consignment store, expertly curated. If you're out hunting for furniture and decor, this has to be one of the stops you make.

Had very bad experience with Roc City Furniture in Henrietta. I spent 18 k on furniture over the…read moresummer for my new home. First they damaged my garage door by putting a big dent in and damaged walls and flooring in my home as they were delivering furniture. Some pieces were damaged and had to wait a very long time for the store to even look at it. Had an issue with my brand new bedroom set from Roc City Furniture. Jon came out and tried to fix the draw and broke a piece under the bed right in front of me. He said he would replace the piece and fix and hasn't. I've been ignored through numerous calls and texts for the past 4 months. They were also supposed to replace my daughters dresser that had a defect and that was never taken care of. I never was given a copy of my warranty. I've been asking for 9 months for a copy and still nothing. This is beyond acceptable that I can't get a return phone call from Jon the manager. I would think twice before buying furniture there. The customer service is horrible after you buy with them.

The help was awesome purchasing our first couch set. The so called manager set everything up we…read moreused their 0% financing and everything was all good. This was in November, we were told to expect it in December. December comes and they say it isn't in yet maybe early January. Okay early January we move in and they say not yet maybe another week. We call yet again and now it is the end of January and they say maybe the end of February. How does one order a couch in November and almost 3 months later still not have a couch but you can bet they still collect their money. We are very unhappy with the situation and had much higher hopes.

I just really love the big selection and the reasonable prices! Always always have what I needread more

This place had a lot of cost efficient things. I did find small items at low prices I neededread more

I've never been more uncomfortable in a store in my life. Some things are for sale and some are not…read moreand there is no way to tell the difference. You can go in some parts of the store and not others, but you can't tell which is which. There are no signs indicating anything anywhere. I will not be back and I will not recommend this place to anyone. It was very disorganized and at 3pm it did not look like they were ready and open for business. You will have better luck and a nicer experience going to Goodwill or Salvation Army. He came over to us multiple times to tell us things weren't for sale, even though they were on the same shelf/rack/area with other things that were for sale. Idk how they have stayed in business, probably due to their eBay sales and their storefront being so gross that it's only $500/month for rent. No thank you.

Super crowded and disorganized. Owner in process of moving to larger warehouse location and…read moredirected us there -- that space was also a jumble of stuff! Canyons of piled furniture made me wonder what would happen if we need a quick evacuation. No prices No workers apparent

Great selection of teacher and classroom things to prep for the Fall. They also had a large…read moreselection of 250 4th of July items. Fall decor is rolling out and the cinnamon scent in the store confuses you bc the start of summer is now lol. Good prices with sales are even better. It's quiet inside and clean. Service is good when needed. Lines at cashier move fast.

I came into HL asking for some Halloween / seasonal decorations for the hospice house that I work…read moreat .... anything such as a fake pumpkin to pictures would have worked fine up to Thanksgiving, but being uncivil is not cool and turns buyers off quickly these days. i normally have no issues with Hobby and have had some lovely settings for my families.... "Maybe think before responding why the customers are buying"

I went here for the first time over the weekend and they had a lot of great vintage items and items…read morefor home renovation. Their prices were great and they were running a 20% off sale as well! The employees were all very friendly and knowledgeable about their products. I would be back again when I'm in the area for more vintage/antique finds!

Do you live in an older home? If you live in the city, that is a likely situation you're living in…read more The problem with old homes is for as beautiful as they are, replacing parts when they break can be expensive and difficult. ReHouse takes that problem as well as the ethical repurposing of other houses to use. Whether you need an old sink or some doorhandles, ReHouse has you covered. I've even seen things as large as staircases that were rescued from a demolition just waiting to be brought into a new home. You wouldn't know it from the front but behind the store is a generous parking lot ready for you to fill your car up with new salvage to bring home.