Office Depot Store # 41 5107 South Boulevard Charlotte, NC 28217…read more On behalf of the Broward County Business and Professional Women's Network and the Southeast District of the NANBPWC, Inc. we would like to commend your staff at Office Depot Store # 41, located at 5107 South Blvd. in Charlotte North Carolina. We held our 54th Southeast District Conference March 15 - 18, 2023, and received superb service during our stay. I was personally responsible for processing our print orders for various conference items including badges, programs, and reports. I found the assistance we received from your staff at the copy center to be exemplary. Your staff was patient and helpful, and all items were promptly delivered. Namely, Jess, the copy center manager remembered our project upon several visits and went above and beyond to help adjust some of our print jobs. As a result, while there, I purchased a laptop computer, gift cards, and computer accessories. Please advise all of your staff on their team's performance success. We have recommended continuing to our Charlotte Club, there in your city, to use your services. I have posted our commendation on Yelp and would recommend working with you for all future conferences and meetings in the area. Thank you. With Great Appreciation, Nikki Baker President Broward County Business and Professional Women's Network

I'm extremely disappointed with the level of professionalism and customer service I experienced at…read morethis OfficeMax location, specifically in the printing department. Earlier today, I came in with a laminating job that I needed completed the same day. I made that timeline very clear from the start. Tyler assured me that the job would be completed by 4 PM, which is why I agreed to move forward and paid for the service upfront. I even tipped Tyler as a gesture of appreciation for good customer service, expecting that my order would be handled responsibly. Unfortunately, I later received a call saying that the job cannot be completed until Monday. This is completely unacceptable. I came to the store early specifically to ensure the job would be done today, and now my schedule and plans have been disrupted because of a lack of follow-through. If I had known from the start that same-day service was not possible, I would have gone elsewhere. What makes this worse is that this seems to be part of a recurring issue at this location. Several recent reviews mention service and reliability problems, which suggests this is not an isolated incident but a pattern. OfficeMax is a national brand, and with that comes the expectation of professionalism, accountability, and dependable service. Paying for a service, being promised a same-day completion, and then having that promise broken is unacceptable and undermines trust in the brand. I would appreciate it if someone from corporate could contact me to address this situation. Please provide the appropriate corporate customer service or escalation contact so this matter can be resolved. I hope this feedback helps improve service at this location, as experiences like mine should not happen at any OfficeMax store.

Mariah gave great customer service. He willingness to assist. She was busy at a task and I noticed…read moreI was struggling to get a document downloaded into pdf form, she stopped what she was already working on and assisted me. Great attitude. Mariah is a great example of going over and above.

I ordered an L shaped desk on Saturday, August 29, 2026. While putting the desk together every…read morestep had its on bag of screws, etc from step 1 through step 26; this made putting the desk together very low stress. I really, really appreciate their attention to detail.

What a frustrating experience! I really hope the owners of Carolina Office Solutions take note of…read morethis. I called to ask if they sell used office furniture, only to be told I needed to schedule an appointment. When I requested an immediate visit, the representative rudely put me on hold and redirected my call to voicemail. This is unbelievable! It's hard to believe they promote "remote workers" when they clearly do not prioritize customer engagement. How can a business thrive when it refuses to connect with its customers?

(6/28/16) I was worried about this company based on the reviews that it had received. But my…read morewife and I went down there this morning to buy a 4 drawer lateral file cabinet. It was easy to get to from our house and thankfully they had the bright blue box truck in front of their warehouse. All the buildings look the same on Westinghouse. So we went inside and a receptionist asked if we had an appointment. We didn't but it wasn't a problem. We met a nice young lady named Tina who guided us through the prices of things and we found a file cabinet that was perfect for us. If you need to have items delivered there is a delivery fee. It seems to be based on how far away you are and how many things you have ordered. Our fee was $95. I thought it was steep and that we could've just popped it in the back of the SUV, but my wife said that they could deliver it so we'll see how they do at that. They have an amazing variety of new and used office furnishings and the warehouse is easy to navigate. (7/5/16) Ok so I spent a few hours during the week moving things around to where the delivery guys could have a clear straight run at the wall that the cabinet was to be placed against. Two younger guys showed up & took the cabinet off the big blue truck with a lift gate and placed it on a furniture dolly. They wheeled it up to the front door, then lifted it up and brought it into the sunroom. They were here right at 0800 and they spent about 20 minutes leveling the cabinet till they were satisfied. I signed some paperwork and they left. I'd also received a call at 0730 from Jeremy at Carolina Office Solutions letting me know that our filing cabinet was out for delivery. It seems kind of silly in retrospect but its a pretty big thrill to see the big blue truck pull up in front of the house. All smiles here, we know where to go for our next piece of office equipment.

This was the dirtiest Office Depot store that I've ever visited. The floors were filthy and haven't…read morebeen cleaned in who knows when. Who knows when they were last stripped, waxed and re-polished. Half of the shelves were empty and everything was disheveled. Corporate Office Depot should be ashamed. And they badly need to provide customer service training to their employees.

I am writing to express my satisfaction with the service provided by Mr. Tyler and Mrs. Kayla. On…read moreevery visit to this location, both employees consistently deliver exceptional customer service. As a frequent customer who regularly purchases promotional materials such as copies, banners, large posters, and other supplies to support my business, I appreciate the excellent service I receive. Due to the quality of service from these two employees, I intend to continue conducting business with your company. They are truly outstanding and, in my opinion, deserve a salary increase. Job well done Tyler and Kayla. I (Mr. Holland) truly appreciate all that you do!

Our business was cold called by Joel with Dex Imaging. We don't normally accept cold callers, but…read morethe day he arrived I was so busy that I wasn't even able to talk to him about his topic, so made an appointment for him to come back the following day. The following day was a torrential downpour, sideways rain. Our appointment time came and the sky was dark and rain was pouring. I emailed Joel and said we could reschedule due to the weather, but he replied and said he was almost to my office so would be fine. He came in with an associate and they were both drenched! Despite that, they both answered my questions, they spoke in terms I understood, they had reasonable questions for me and said they'd email some information to read over on the machines that they offered. I got the information just as Joel promised and it's right in line with our conversation including references for me to call. I'm not yet certain if we'll go with Dex Imaging, but I did feel compelled to share how my experiences with them went before the contract was signed. I appreciated that they weren't pushy, they listened more than they spoke and they did what they said they'd do. Thanks Joel :-)

Unfortunately when you live in Fort Mill, you have VERY few options for office supplies…read more In the past, I've been to Office Max in Rock Hill but there selections are not great. It's also near impossible to get someone to assist you. I was looking for desk drawer organizer and all the ones at Office Max were so small. I checked Amazon and the big one that was adjustable was made of bamboo and was over $70 bucks, bamboo, really? Before COVID there was a Staples in Rock Hill but it didn't survived the pandemic. I liked the store though, easy to navigate web, easy to order on line, friendly staff and good prices. So I decided to make to make the drive to Pineville, NC which is about a 30 minute drive for me. It's in a dense heavy traffic area near the Atrium Hospital so I usually try to avoid that area. It was worth the drive today. I had a relatively good experience except for when I entered. There was no trash can at the store entrance. When I walked in, I looked around and again no trash can. I had just eaten some fast food and hand my hands full and didn't want to be walking around with all that in hand. I walked behind a service desk looking for a trash can and some guy, said 'hey, what are you doing'? I said looking for a trash can. He said 'there is one in front of the store'. I told him I looked when I came in and didn't see it. He said 'oh, you have to go around the corner'. OK great, I did but it was such a pain. Not a good experience, I know there are trash cans in the store somewhere, he just didn't want to help me. I found several options for the drawer organizers and picked out three different options. I figure one had to work and if not, I would return the others. Turns out, they all worked great. The check-out was a bit challenging. It was soooo busy, of course two days before Christmas, to be expected. There was only one lady on the register and she was actually taping up a box to go out with UPS. When she got to me, she apologized and she asked if i was a member of their Rewards program. She explained the benefits and features and I could hear people behind me complaining. She signed me up and as I walked to my vehicle, there was a shady character who was following me. I turned around to confront him and he walked away. Parking in this strip center is TERRIBLE! There are no stop signs where there should be and signs where there shouldn't be. All to make a busy parking lot prime for honking horns and angry shoppers. All I could do was hum 'peace on earth, good will toward men'

With all the technological advances sometimes you still need copies of documents, posters, mass…read moreprinting, business cards, etc. Use these services so we can keep them on a budget. Computer programming and desk/office supplies readily available for purchasing. I saw two computer for access documents perhaps for your email so you don't have to travel home etc. Copier machines available as well. I had some papers laminated for ongoing referencing and cheap. Staff is quick and ready to help.