Unfortunately when you live in Fort Mill, you have VERY few options for office supplies…read more In the past, I've been to Office Max in Rock Hill but there selections are not great. It's also near impossible to get someone to assist you. I was looking for desk drawer organizer and all the ones at Office Max were so small. I checked Amazon and the big one that was adjustable was made of bamboo and was over $70 bucks, bamboo, really? Before COVID there was a Staples in Rock Hill but it didn't survived the pandemic. I liked the store though, easy to navigate web, easy to order on line, friendly staff and good prices. So I decided to make to make the drive to Pineville, NC which is about a 30 minute drive for me. It's in a dense heavy traffic area near the Atrium Hospital so I usually try to avoid that area. It was worth the drive today. I had a relatively good experience except for when I entered. There was no trash can at the store entrance. When I walked in, I looked around and again no trash can. I had just eaten some fast food and hand my hands full and didn't want to be walking around with all that in hand. I walked behind a service desk looking for a trash can and some guy, said 'hey, what are you doing'? I said looking for a trash can. He said 'there is one in front of the store'. I told him I looked when I came in and didn't see it. He said 'oh, you have to go around the corner'. OK great, I did but it was such a pain. Not a good experience, I know there are trash cans in the store somewhere, he just didn't want to help me. I found several options for the drawer organizers and picked out three different options. I figure one had to work and if not, I would return the others. Turns out, they all worked great. The check-out was a bit challenging. It was soooo busy, of course two days before Christmas, to be expected. There was only one lady on the register and she was actually taping up a box to go out with UPS. When she got to me, she apologized and she asked if i was a member of their Rewards program. She explained the benefits and features and I could hear people behind me complaining. She signed me up and as I walked to my vehicle, there was a shady character who was following me. I turned around to confront him and he walked away. Parking in this strip center is TERRIBLE! There are no stop signs where there should be and signs where there shouldn't be. All to make a busy parking lot prime for honking horns and angry shoppers. All I could do was hum 'peace on earth, good will toward men'

With all the technological advances sometimes you still need copies of documents, posters, mass…read moreprinting, business cards, etc. Use these services so we can keep them on a budget. Computer programming and desk/office supplies readily available for purchasing. I saw two computer for access documents perhaps for your email so you don't have to travel home etc. Copier machines available as well. I had some papers laminated for ongoing referencing and cheap. Staff is quick and ready to help.

The service is great here and the staff is very, very efficient. My issue was that I was sending…read moreout a medium size envelope. The envelope was going to Utah, no insurance and sent 'snail mail' ground. The woman quoted a price of $15.00. She said 'prices have gone up'. I almost fell to the ground as the content of the envelope was probably less than the cost of sending it. I declined and left, went to the post office down the road and mailed it for $1.77. I understand they 'jack' their prices up for the convenience, but really???? Something seems a little fishy here at this location. This transaction took place AFTER the holiday rush.

I am writing to report a concern regarding the service at one of your locations:…read moreThe UPS Store #6144, 9935 Rea Rd D, Charlotte, NC 28277. On July 17, 2025, I visited this store to print a document. Instead of using an official UPS system or secure platform, the staff asked me to send the document to a Gmail account: store6144@gmail.com. Additionally, I was charged a $2.95 "File Access Fee" just for retrieving the document from the email. This raises serious concerns about privacy and data protection: * Does UPS authorize its franchise locations to use Gmail accounts to handle customer documents? * What protections are in place for customers' information when documents are sent to and accessed through a third-party email service? As a customer, I expect higher standards and stronger safeguards when handling personal or sensitive documents. I respectfully request that UPS investigate this practice and clarify its policies regarding secure document handling at franchised locations.